Awesome place to store stuff!! Best prices and so convenient. Highly recommended!! Owner is…read morefriendly and great to work with..

This is the best quality storage unit at the lowest price I had found. The owner was great and very…read moreresponsive.

Inept management and poorly maintained. I've only been a customer 3 months and I'm regretting…read moremoving my stuff in here. Oh, and my locker (as well as many others) have already been broken into. This facility was acquired by iStorage ( https://www.istorage.com/storage/ohio/storage-units-loveland/4100-US-Route-22-W-853 ) in December of 2021. I started my rental at the end of November 2021. They did not handle the transition of the account well. I had to come into the front office during work hours to straighten out the account problems. 15+ lockers were broken into on the weekend of 5 Feb 2022. Mine was one of them. Numerous maintenance issues. Security doors not closing properly, debris remining in the halls and parking bays for months. Both elevators were out of service on 28 Feb 2022. There are no stairs to get to the second level, therefore my locker was inaccessible on Monday and I had to make alternate arrangements to store my vehicle load of stuff until they get their facility repaired. Obviously looking for another facility in the area. I suggest you move on to the next review and skip this facility. 2022 FEB

I have been renting before it was istorage and the transition was a little messy but the property…read moremanager got everything under control and now it's great to rent from there. Professional loading docks, everything is clean, there are bathrooms and drinking fountains. I am a big fan

Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

This storage facility is very well maintained with good climate control. The owner and managers…read moreoffer excellent service and really accommodated my needs. I stored my car outside and a put a few things a in a unit. This place is great for vehicle storage and it was an ideal location for long term parking being so close to the airport. Definitely recommend!

I'm only giving one star because 0 wasn't an option. My husband has been renting a space from Ken…read morefor over 4 years now since moving to Hebron for his enclosed trailer. There are periods of time he doesn't take his trailer back due to his fire schedule, but still pays his bill every month as it's automatically withdrawn. Last October he went to return his trailer and his spot was taken. He called Ken and he told him he assumed he didn't need the spot anymore because he didn't see his trailer for a bit so he gave it away (mind you he was still being charged and was now charging a new customer). He offered him a new spot which was more challenging for him to get into but he accepted it. Fast forward to today and my husband has once again gone to return his trailer with his new spot being taken. My husband calls numerous times before reaching Ken. Once reaching him Ken tells him "you're screwed". He then tells my husband to give him some time to figure it out and to call him back in 10 minutes. 2 hours and numerous phone calls later, we finally reached him again. Ken denies giving either of his spots away even after admitting to us last year that he did. My husband questioned if he was also charging this customer and he said he couldn't do that, he gives it away for free because he's a nice guy. Earlier in this conversation he told my husband he hadn't given the spot away but is now saying he gave it away for free. When we requested to cancel the monthly charge, Ken told us no. We made several more requests and were repeatedly told no. Ken accused my husband of yelling at him, which was not the case. He was very agitated, rightfully so after this extremely frustrating interaction. I would highly recommend staying far away from this company to avoid you a headache!

This facility feels like an extension of home! It is a high-quality property in terms of how it is…read morebuilt and maintained, including excellent security, safety, and pest control. Additionally, the office staff (Denise and Lois) are wonderful people to work with who are masters at all aspects of renting units, billing, and assisting their clients. I have been a client for 9 years and recently chose to rent /add an additional unit because my experience has been so good. It is great to have the services of Bearcat Storage and know that Denise and Lois are there when I need them!

Too find your self-storage, you must first find yourself…read more Wise words I just wrote there^. When you are thinking about your storage needs, you really need to decide what is important to you. Do you need climate control, do you need a huge space, do you need top-notch security? Or do you want it all? Well, if you want it all, and will pay for it, then Green Township Self Storage is the spot for you. Unfortunately, a lot of people realized that before you just did, so there probably aren't any openings. Sorry bout that. It has regular and climate controlled options. It has sizes from large closet to fits a 3-bedroom house. And I am very impressed with the security system. There is a fence surrounding the property with two entrance gates. To gain entry you must enter your unique customer number. Each unit is wired with an alarm. When you enter your number at the gate, ONLY your unit is disarmed. All other units still have active alarms. The climate-controlled units also have tamper resistant locks to further defeat would-be thieves. When it's time to leave, you enter your number at the gate to get out and to re-arm your unit. I knew my belongings were safe at this place! The only gripe I have is that the provided carts are too small and have a knack for not being there when you need them. I've learned to bring along my own dolly if I'm definitely going to need it.

Highly recommend this moving company! They showed up right on time -- actually about 10 minutes…read moreearly -- and were incredibly efficient throughout the entire move. They handled several heavy pieces with ease and were able to maneuver everything into some very tight spaces without any issues or damage. The team was professional, hardworking, and made the whole process much less stressful. I would absolutely use them again in the future!

They couldn't be more cautious with our personal Items. Carefully wrapping breakables. Amazing…read more Would use anyone else. Made this move very smooth! Thank you! You are the best!

I am the proper person to evaluate this business because I am a user of self-storage. Well I am not…read morebut my mother is and I help her out. This place is great. It has all the necessary self-storage features: 1. They have storage areas 2. The place is new and clean 3. You can use a code and just drive into the place so even if it's storming like crazy you don't have to worry about it 4. Cameras all over the place, so nobody is going to be messing around Location is great. A lot of these places are on the outskirts of town but this is like, central west-side Hamilton.

We had a unit here for over three years. When we first got the space which was owned by another…read morecompany there was no security gate. The place was just open to anyone. Within the last 18 months, they have really secured the place. You now need a security code to get in and out. The grounds are always clean. I would recommend this place for your storage needs. The prices were reasonable comparatively in the Cincinnati area.