Love this dentist! Straight forward and to the point! No unnecessary work or costs!read more

I saw Dr. Shah for two root canals, under terrible circumstances. He made a very unpleasant…read moreexperience tolerable for this Self-proclaimed dental snob. (Two uncles are dentists out of state, so I'm picky about who touches my teeth!) Was it comfortable? Not really, but it was much more comfortable than the last two I had done. Dr. shah was patient with me, continually checking on how I was mentally. He was constantly concerned about my well-being and dental anxiety, explaining what he was doing every step of the way. Thank you, Dr. shah!

Root Canals: I required 2 root canals on teeth #s 24 & 25. I was referred to Dr. Shah, DMD who…read morespecializes in Endodontic by my dentist Dr. Tommy Turkiewicz, DMD. Both practitioners are located in Peachtree City, Fayette County, GA. I had no preconceived idea of what I might expect, as I have never had a root canal and those I do know that have had root canals (they) were done so long ago I was certain the procedure would be updated. When I walked into the Office, I was impressed by the waiting area which had a wonderful light & clean scent - NOT perfume & not medicinal, simply fresh. The seating area is tastefully appointed in soothing paint colors, pleasant artwork on the walls seasonal decorations (in this case miniature pumpkins, orbs, hand painted real pumpkins as well). I was also greeted by a smiling & friendly office staff who were prepared with my information in hand. I somehow forgot my referral paperwork to which they replied kindly they would contact Dr. Tommy's office on my behalf. It was the "kindly" that impressed me - no indication that they were inconvenienced by having to make the contact. An extraordinary response considering many times graciousness is not displayed in many customer/patient related environments. I felt comforted by their response. The Care, Quality, and Professionalism displayed & taken by Dr. Shah & his assistants was exceptional! Full & complete information about the procedure was given prior to any procedure work commenced. I was told it was going to be a 2-visit procedure, the chosen technology used and for what purpose. There were 2 televisions for viewing: one parallel to the chair and one on the ceiling. I asked if it was ok for me to listen to an Audiobook during the procedure, which was encouraged so long as I was able to hear any questions asked. After full mouth X-rays taken, I was seated and Novocain was administered. The reason I bring this up is in all my life never have I experienced such a painless administration of Novocain! The technique employed included redirecting pressure on my lower lip while brief injections were administered. I never felt a pinch!! Remarkable! Sunglasses were placed over my eyes so the lights would not bother me. Quite considerate! After the procedure was complete, Dr. Shah (whose assistants were gentle, worked seamlessly with Dr. Shah, communicated clearly and genuinely enjoy their team & profession) showed me the work he performed and his expectations for success. They all bid farewell and to call with any questions or concerns. I Made my 2nd appointment, which was brief & rescheduled for 18 months noting I need a follow-up appointment with Dr. Tommy to complete any dental work needed. Post-Root-canal: the area around my gums & teeth were tender, not excruciating, antibiotics & Tylenol were all that was needed after the 1st visit. I started antibiotics 2-days prior to my appointment and continue until completed. overall this was a relaxing and pleasant experience. Dr. Shah is caring and clearly understands his role as a professional as well as genuine patient care. Thank you!!

Billing/cost issues, difference in quoted and billed charges. Dental work satisfactory.read more

If I could give this place a -0 star I would me and my mom has been patients at this place since…read more2015 honestly don't know how we stayed so long because the atmosphere is very cold and not welcoming it became worse recently. My mom has been having the same ongoing issue with the same crown coming off her crown popped off on July 6, 2023 she wasn't eating anything she was simply TALKING the rude desk staff called on July 10, 2023 for her to come in at 4pm I was hesitant on taking her back to this place because this is unacceptable he forced putting the same crown that clearly doesn't fit as a temporary the same day her face was swollen He didn't numb her when drilling her tooth. He also nicked her tongue with the drill it is now Sunday morning July 16, 2023 and her tongue is still in pain. We are never returning back and I honestly hope he doesn't see another patient again that explains all of the cancellations and open appointments he has. Oh and at my last cleaning he didn't even have the decency to come look at my teeth afterwards. Please please please go elsewhere to a dentist that cares about their patients. UPDATE: 7/20/2023 my mother received a rude voicemail from the unprofessional desk staff stating that it is normal for the dentist to not numb patients before drilling which is insane she is still in pain to this day she was not caring at all about the situation and stated that she will remove us from the schedule which is fine because I never enjoyed having someone in my mouth that is not groomed and looks like he just rolled out of bed. My suggestion would be that you put the time and effort that you spend getting new fancy equipment and at least look presentable at work. Also, I think it's pathetic that you left yourself a review to outweigh your bad review which makes me question the other 400 5 star reviews is it you Steven your staff or bots leaving reviews for you? To cover up your BOTCHED work. So sad I pray my mom gets into the right care soon and I will research future methods on how to address this situation. AGAIN do not go to this "dentist" Oh and I have a friend that let him do a crown for him that cracked a while ago just from him eating a French fry he tried to get this corrected and careless Steven stated that he need to pay him $500 for him to correct everything he still has not got his crown replaced CLOSE DOWN!!!!!!

Great experience. Office staff keeps you informed. Dr Shepherd is thoroughly explains and answers…read moreany questions.

Left my appointment about 5 hours ago, and everything went great!…read more I had read some reviews and wasn't quite sure, but the few negative reviews didn't seem to add up in comparison to the positive. I needs to have a root canal, and couldn't get any to give me an appointment until July....crazy! So o reached out to Dr. Shepherd's office and they could get me in within the week. The staff was very friendly over the phone and in person. Dr. Shepherd was very pleasant as well, answered all my questions, and made sure that I wasn't in any pain. I would definitely recommend this office to anyone needing a root canal.

The endodontist that evaluated me for a cracked tooth was honest about the outcome; however, she…read moredid not complete and send the formal evaluation to my dentist in a timely manner. I called repeatly and my dentist office , while in serious pain, to get a simple report so my dentist could extract the tooth. The office staff was very helpful and understanding.

Terrible. If your face is swollen he'll tell you there is no infection. Would not recommend…read more However he gets good reviews because he's very polite and confuses you. Wanna charge like 400 for X-ray and deny you an antibiotic while you're in pain.

If you're looking for the best dentist and staff in the Middle GA. area, try the office of Dr…read more William Toler, DMD. They are kind, knowledgable, patient and friendly. Always accommodating when it comes to scheduling and personable when it comes to your visits. I feel like I'm going to friends when I'm there cause they treat me so well and they make sure that I'm happy before I leave. Try them, you'll be glad you did!

Dr. Toler has been our family dentist for decades. He's extremely friendly and supremely competent…read more He and his staff explain everything in depth and always act in the patient's best interest. Sad to see that there's no other raves on here for this guy and his wonderful staff.

No waiting. Very friendly staff and excellent professional work. Would highly recommend.read more

First off, I am very honest with reviews as I rely heavily on them so what I tell you is no fluff…read more When I tell you my experience with Dr. Raymond was amazing it was! He takes his time, I felt absolutely NOTHING during the procedure-NOTHING!!!!!. I honestly didn't think the root canal would fix the issue but he really knew what he was doing! I didn't feel that he was even trying to sell me anything but do what was right for me in my situation. His "bed side manners" are very attentive/relaxing and that means a lot when this type of surgery takes place. I have very good overall oral hygiene so this was something that I was very nervous about and couldn't even believe I was going through but he was patient aanswering all of my silly questions and I felt like family ! He is awesome and here I am a week later and I feel none of the prior issues. I'm shocked Additionally, the front desk staff are very responsive and that was awesome as well! They conform to the communication style that works for you, for me it was text messages and they literally responded immediately. Again, since this was my first time having this type of situation, they were very responsive and very reassuring, not making me feel like I was being annoying

Awesome dental practice!! Mrs. Kristie at the front desk was very nice. The dental assistant Mrs…read more Hailey was very knowledgeable and patient. And Dr. Porter was gentle and informative. She explained everything clearly. I will be returning in the future. I highly recommend this dental office.

From the owner: General and Restorative Dental Careread more

I will forever be grateful to Dr. Scott Hillin! He and a colleague literally saved my life aboard…read morea Delta flight from San Diego to Atlanta, GA. I had passed out mid-flight, and was having convulsive seizures. They immediately jumped into action as volunteer first responders. With calming confidence they quickly enrolled two others in urgent care procedures to insert a life -saving I.V bag and oxygen. Dr. Hillin was especially effective in coaching me through my oxygen first-aid, gently calming me, as I was beginning to hyperventilate in my anxiety. Thanks to his confident reassurance and compassionate care, I was brought back to consciousness and was efficiently transferred to an awaiting EMT team upon landing. Rest assured, you will be in excellent and deeply compassionate care with Dr. Scott Hillin. Milliones de Gracias Dr. Hillin!!

From the owner: Dr. B. Scott Hillin and his staff love to make you SMILE! We have been in the Lake area since…read more2000and offer a wide range of dental services. New patients are always welcome, we accept and file dental insurance and offer payment plans.

My brother was in horrific pain, was charged $130 and threatened with legal action when My…read moreEmergency Dental didn't even help him! He explained to the front desk girl (Tammy?) what he needed to the T before scheduling the appointment. She gave a vague "come in and we'll see" and just wrote down "tooth pain" on his chart. The doctor took one look at him and says oh no we don't do crown retreatments. He's dumbfounded because that's literally what he told the front desk girl and she still scheduled him and then FORCED him under threat to pay, despite her not knowing what services they even provide. He's in excruciating pain and not only did they send him packing without care, but they made him shell out $130 on top of that. Train your staff better! I think her name was Tammy? MED owners, Refund Stephen and I will remove these reviews

Terrible place never going back front staff rude and was told they couldn't see me due to the clip…read moreboard being broken.. my son chipped it by dropping it on sidewalk