I have been a client of Excel for many years. While they…read moreare good at equipment repair and replacement, the weekly maintenance is bad. When they clean the filter, rather than have the debris go into a portion of the yard that will not damage anything (there is an open dirt space 2 feet away) they clean on the pea gravel pathway into the yard which is also a dog run. Every 4 weeks I clean up and remove debris and add new pea gravel. I finally complained and the response was a big so what. I can't imagine anyone would want that debris dumped on the pathway to the yard. Once brought to their attention you would think they would apologize and make it right- no way. response was "your pool needs the filter cleaned every 4 week because it gets dirty fast" ok - that has nothing to do with the issue blame the client. not a good company to deal with.

Scheduled a one time cleaning immediately. The service was excellent and seamless. Would have loved…read moreto hire for regular maintenance but they were booked.

Highly Recommend - TC Saved the Day! Today (Saturday) I…read morechecked my swim spa chemicals and discovered the water level had dropped by about a third. I immediately started calling the Bay Area spa companies that Grok recommended. Only TC picked up the phone. He calmly walked me through troubleshooting over the phone, helped me identify the issue, and guided me step-by-step until we stopped the leak. I was honestly shocked and so grateful that he took the time to help me on a weekend without even being on-site yet. I can't thank him enough. This level of genuine customer service is rare. From now on, TC and his company will be my only call for any swim spa service.

Peninsula Pool is excellent! I wish I had switched my pool service sooner to save myself all of the…read moreheadaches over the years. TC is clearly experienced and super responsive. Our weekly service is provided by Martin who is also amazing. Everyone communicates well and takes care of things proactively. I never have to worry about my pool and can now just enjoy using it!

never had my pool so crystal clear. highly recommend the owner, robert. call him, 650.334.6949.read more

From the owner: With over 20 years of experience in the pool service industry, we strive to provide the Bay Area…read morewith outstanding pool services

Angel was right on time. He showed up at exactly 11 AM. I received an email stating all of the…read moreitems he would accomplish each week. His weekly price per visit is very affordable. Angel is very personable and listened to my questions and concerns. Looking forward to having Angel keep my pool in tip top condition. Most of all, I am very pleased with the quality of his work. Lelana

We have been using Atlantis for a couple of months and are thrilled with the service we get. We…read morehave a pool surrounded by trees that sometimes drop leaves and debris in the pool, so it's always been a delicate balancing act of watching the chlorine levels, cleaning the pump out etc. As the owner is also a long time pool installer, he is very familiar with every aspect of the pool and system, and when to check/modify/adapt. Plus he's just a really good guy. We appreciate their service and HIGHLY recommend for any pool service.

A very Proficient pool service company my pool equipment hasn't ran so good in years…read more They know what they're doing and the best part I like is the communication Thank you Pools Etc

I just had Freedom Pool Service (also called Poole, Etc) do a repair for me. As always, they are a…read morepleasure to work with. Their staff is knowledgeable and takes the time to make sure you understand what needs to be done, what was done, how to maintain your system, etc. This time I had Alan and Jose come out to do the repair. I've also had Alex come out and he is fantastic as well. I needed to have a pump replaced and a part in my heater done. Not only did they diagnose it, but the guys also caught some problems and fix them proactively without an extra charge. They're scheduling system and payment system are automated and very efficient and easy to navigate. Appointments are made promptly and you were able to confirm from your phone. I highly recommend them. I've been using them for many many years and if I could give them a higher rating I would.

I highly recommend Miguel and his team at Blue Splash for pool renovations. We recently completed a…read moretotal renovation of our 50-year-old pool, and they did a phenomenal job! The team is meticulous and highly reliable, finishing the job exactly within the quoted timeline. Communication was easy, the price point was competitive, and we are incredibly happy with how our yard turned out.

I sent 5 messages out to various pool companies regarding replastering my pool. Blue Splash…read morecontacted me within hours. While they did not service my area, they still made the effort to let me know and I think that speaks highly of their work ethic.

We called Julio to help us with our hot tub. He was very quick to assist us. He drained our pool,…read morecleaned, refilled and even offered to help us pick up our specific filter. His partner was also very professional and would definitely recommend them to anyone who has a hot tub. Question, message me.

Julio has been an absolute lifesaver for my pool! After working with at least 10 different pool…read morecompanies over the years, I can confidently say he's the best by far. He's highly responsive to text messages, which makes communication so easy--I never have to chase him down for updates. He's also incredibly flexible, always willing to work around my crazy schedule without any complaints. What really sets him apart, though, is his deep knowledge of pools and equipment. No matter what issue comes up, he knows exactly how to fix it, and he does it right the first time. On top of all that, Julio is just a genuinely nice guy who truly cares about his customers. If you're looking for someone reliable, skilled, and easy to work with, stop searching--Julio is the one! One of the biggest challenges that I was facing is a Chlorine lock issue in my pool. And no one was able to solve it for almost a year, and Julio managed to work with me and figure it all out.

Tommy the owner of Mazik Pools is great!! Very reliable, knowledgable and honest…read more He came over to access our commercial pool at an apartment complex looking over the filtration system and chlorinator. He was honest enough to say to hold off doing any repairs until we are certain that the problems keep arising. What more can you ask for when looking an honest 2nd opinion. Thanks Tommy

This is a long overdue review, and for that I apologize to proprietor and pool man extraordinaire,…read moreTommy Mazik. We purchased a home on a short sale from some disgruntled owners that, among other things, decided to stop taking care of the pool once the sale process began. Needless to say we were greeted by a swamp when we took possession of the property. It took a week to discover things that had been thrown into the deep end of the pool, it was so filled with algae and who knows what else. After attempting to work with another service we found here on Yelp (which I won't review as they never charged me for their failed attempts, so no harm done aside from frustration) I called Mazik Touch hoping for better results. He offered to make concessions in his weekend schedule to come by, but considering the state we were in I didn't think it was necessary. The offer speaks volumes to his service levels, though, so it's definitely worth mentioning. Fast forward a month (yes, it took that long)... after numerous visits, a significant amount of chemicals, and at least two sessions vacuuming direct to the drain the pool was clear as can be. I couldn't have hoped for anything more than I witnessed, and dove unafraid into the water that weekend. The highest praise I can offer Tommy is that numerous family members, my wife included, didn't believe the water could be salvaged and would need to, at substantial cost, be replaced entirely. Happily, that wasn't necessary thanks to Mazik's services. Our last visit was his "handoff", at which he educated me on how to properly maintain the pool, which I like to think I've done a fair job of since he last visited. I never could have recovered the mess we inherited, though, and for that Tommy has an open invite to visit anytime he likes. Since then he's checked in (via text, no less, very modern), offered ph/alk balancing advice, suggested the appropriate course of action to make our drain safe (this was before Usher's incident with his kid) and referred us to a fencing company so we could make the pool a bit safer for our little guy. I would recommend, without hesitation, picking up the phone and calling Mazik Touch for all your pool needs.