We've had a great experience with Level Up Pool Service. They come out weekly and always leave the…read morepool looking clean and well taken care of. Everything feels consistent and reliable, which is hard to find. The team is also really easy to communicate with. Emma is quick to respond and always keeps us in the loop if anything comes up. It's been a smooth, low-stress experience overall, and we're really happy with the service.

Five stars for Level Up Pool Service! The team is always professional, reliable, and on time. They…read morekeep our HOA pool crystal clear and take great care to ensure everything is running smoothly. I appreciate their attention to detail and outstanding customer service. I highly recommend them to anyone looking for dependable pool maintenance.

I have been a client of Excel for many years. While they…read moreare good at equipment repair and replacement, the weekly maintenance is bad. When they clean the filter, rather than have the debris go into a portion of the yard that will not damage anything (there is an open dirt space 2 feet away) they clean on the pea gravel pathway into the yard which is also a dog run. Every 4 weeks I clean up and remove debris and add new pea gravel. I finally complained and the response was a big so what. I can't imagine anyone would want that debris dumped on the pathway to the yard. Once brought to their attention you would think they would apologize and make it right- no way. response was "your pool needs the filter cleaned every 4 week because it gets dirty fast" ok - that has nothing to do with the issue blame the client. not a good company to deal with.

Scheduled a one time cleaning immediately. The service was excellent and seamless. Would have loved…read moreto hire for regular maintenance but they were booked.

Peninsula Pool & Spa have helped me several times. This post/review is long overdue. My apologies…read moreto everyone. These guys are fantastic (father & son)! When I have called Peninsula Pool & Spa in the past for help with issues with my pool/pool system (pumps, heater, etc.) they have always responded to request quickly. They have a professional yet personable way about themselves which makes talking to and working with them a positive experience. I will hopefully be able to reach them in the future. I will go to them first as long as they're in business. And, I would highly recommend them to anyone who asks. They've helped me with four (4) issues specifically: 1. HEATER: My pool heater wasn't working properly - they inspected and provided feedback/recommendation on next steps (they came onsite for this) 2. CONNECTING HOSE: A hose from my pool pump and cleaner pump needed to be replaced - they asked for pics then guided me through the process of buying and installing the parts myself 3. PVC PIPE REPLACEMENT: The same hose was connected to an elbow joint that cracked - again, they explained exactly how to remove the elbow joint, add contact cement, and install a new elbow joint - step by step over the phone and via text message 4. PUMP: My pool pump wouldn't start - they explained that I needed to prime it with water - easy fix (they came onsite for this) I've listed 4 issues they've helped me with and 2 of 4 they helped at no cost without even coming onsite. This is a business I want to maintain a relationship with. OUTSTANDING! I would give them more stars if I could.

Highly Recommend - TC Saved the Day! Today (Saturday) I…read morechecked my swim spa chemicals and discovered the water level had dropped by about a third. I immediately started calling the Bay Area spa companies that Grok recommended. Only TC picked up the phone. He calmly walked me through troubleshooting over the phone, helped me identify the issue, and guided me step-by-step until we stopped the leak. I was honestly shocked and so grateful that he took the time to help me on a weekend without even being on-site yet. I can't thank him enough. This level of genuine customer service is rare. From now on, TC and his company will be my only call for any swim spa service.

never had my pool so crystal clear. highly recommend the owner, robert. call him, 650.334.6949.read more

From the owner: With over 20 years of experience in the pool service industry, we strive to provide the Bay Area…read morewith outstanding pool services

Angel was right on time. He showed up at exactly 11 AM. I received an email stating all of the…read moreitems he would accomplish each week. His weekly price per visit is very affordable. Angel is very personable and listened to my questions and concerns. Looking forward to having Angel keep my pool in tip top condition. Most of all, I am very pleased with the quality of his work. Lelana

We have been using Atlantis for a couple of months and are thrilled with the service we get. We…read morehave a pool surrounded by trees that sometimes drop leaves and debris in the pool, so it's always been a delicate balancing act of watching the chlorine levels, cleaning the pump out etc. As the owner is also a long time pool installer, he is very familiar with every aspect of the pool and system, and when to check/modify/adapt. Plus he's just a really good guy. We appreciate their service and HIGHLY recommend for any pool service.

This company assumed ownership of the previous company I used. The technician is the same. I like…read morethis company for the following reasons: 1: the pool is constantly perfect. Absolutely zero problems. 2: equipment issues are mentioned to me and solutions offered. 3: I can easily tip my service person when I pay. 4: I can easily pay online. One irritation: I got a random email quote for a major equipment upgrade and got no response when I emailed back. I had no communication that there was any problem. I forgot about it and never heard back either. Also, the service I get is respectful and quiet.

A very Proficient pool service company my pool equipment hasn't ran so good in years…read more They know what they're doing and the best part I like is the communication Thank you Pools Etc

We recently hired Blue Splash Pool Service for a complete demolition and renovation of our old…read morepool. From the start, Miguel was highly responsive and came out several times to ensure the plan was clear and to answer any questions we had. The crew performed a comprehensive remodel. They brought the plumbing up to current specs, repaired existing damage, installed new plaster, tile, and coping, updated the electrical work, and added a new heater, chlorinator, and timers. Their pricing was competitive, and the execution was highly professional. What stood out most was their accountability. When the newly installed chlorinator turned out to be defective, Miguel stood behind the project and replaced it with a different model. Overall, we are extremely satisfied with how everything turned out and have spent the entire summer enjoying our new pool.

I had an extremely bad rust stain on the bottom of my pool that I had put off getting fixed for…read moreyears, but I called several contractors and blue splash was excellent. They had the best price they had good communications. They were on time they finished the job as promised so I would definitely recommend them to anyone with a swimming pool.

Julio replaced my pool pump that hadn't been working for awhile he cleaned it ,balanced it, he did…read moresuch a good job he's now servicing it monthly.

We called Julio to help us with our hot tub. He was very quick to assist us. He drained our pool,…read morecleaned, refilled and even offered to help us pick up our specific filter. His partner was also very professional and would definitely recommend them to anyone who has a hot tub. Question, message me.

Tommy the owner of Mazik Pools is great!! Very reliable, knowledgable and honest…read more He came over to access our commercial pool at an apartment complex looking over the filtration system and chlorinator. He was honest enough to say to hold off doing any repairs until we are certain that the problems keep arising. What more can you ask for when looking an honest 2nd opinion. Thanks Tommy

This is a long overdue review, and for that I apologize to proprietor and pool man extraordinaire,…read moreTommy Mazik. We purchased a home on a short sale from some disgruntled owners that, among other things, decided to stop taking care of the pool once the sale process began. Needless to say we were greeted by a swamp when we took possession of the property. It took a week to discover things that had been thrown into the deep end of the pool, it was so filled with algae and who knows what else. After attempting to work with another service we found here on Yelp (which I won't review as they never charged me for their failed attempts, so no harm done aside from frustration) I called Mazik Touch hoping for better results. He offered to make concessions in his weekend schedule to come by, but considering the state we were in I didn't think it was necessary. The offer speaks volumes to his service levels, though, so it's definitely worth mentioning. Fast forward a month (yes, it took that long)... after numerous visits, a significant amount of chemicals, and at least two sessions vacuuming direct to the drain the pool was clear as can be. I couldn't have hoped for anything more than I witnessed, and dove unafraid into the water that weekend. The highest praise I can offer Tommy is that numerous family members, my wife included, didn't believe the water could be salvaged and would need to, at substantial cost, be replaced entirely. Happily, that wasn't necessary thanks to Mazik's services. Our last visit was his "handoff", at which he educated me on how to properly maintain the pool, which I like to think I've done a fair job of since he last visited. I never could have recovered the mess we inherited, though, and for that Tommy has an open invite to visit anytime he likes. Since then he's checked in (via text, no less, very modern), offered ph/alk balancing advice, suggested the appropriate course of action to make our drain safe (this was before Usher's incident with his kid) and referred us to a fencing company so we could make the pool a bit safer for our little guy. I would recommend, without hesitation, picking up the phone and calling Mazik Touch for all your pool needs.

I've worked with Islas Pool Service across multiple properties in Atherton over the years, and…read moreGustavo has been consistently exceptional. He is always prompt, knowledgeable, and takes the time to explain everything in a way that helps you truly understand your pool, so you never feel taken advantage of. What I appreciate most is how responsive they are. You can reach them within minutes, no call centers, no long wait times, just direct, reliable communication. As a small, family-owned business, they genuinely care about their clients and it shows, especially in urgent situations. Gustavo has gone out of his way to come immediately when needed to make sure everything is taken care of. His work ethic, honesty, reliability, and attention to detail are unmatched. He treats every pool as if it were his own, and that level of care is hard to find. I highly recommend Islas Pool Service and Gustavo to anyone looking for trustworthy, high-quality service.

Gustavo is a pleasure to work with--always professional and his team keeps the pool in excellent…read moreshape. He stays ahead of maintenance issues and is honest and transparent, consistently providing top-notch service at a fair price. I highly recommend him to anyone in need of pool service. Having owned multiple pools and worked with others in the area, I can confidently say Gustavo is the best.