I sent George Flanigan a request for quote and service of my 2023 Sundance Cameo 880 series Spa…read moreafter I looked over his website and saw what a great job he did at listing all his spa services and the associated charges. I had a hell of a time with both mildew or mold growth in my spa where I did a complete change of water and a deep cleaning along with a chemical cleaning of the jets just two months ago. Yet I was still getting brown flecks that were coming out the Jets and floating around my spa and I had really lost my patience with it. George contacted me back the same day via email with some very useful information and said he could make it out the next day to look things over and come up with a game plan. He said it sounded like it would be a two-day service where he would have to drain the spa and use a commercial jet cleaner one day and let the spa sit overnight, then refill it and super shock the spa the next day before refilling it and balancing all the chemicals. The knowledge he imparted to me about water chemistry that first day was beyond anything I had ever heard before and there were a few different reasons why I was dealing with the issues that I had. He mentioned there were no guarantees this would take care of the problem but he had handled spas worse than mine before and been able to solve their issues. I have been a spa owner for over 30 years but this new spa has been a real challenge and obviously my chemical balancing wasn't preventing the growth in the spa. Two days later my water is crystal clear and my chemical levels are all completely within safety levels. It's refreshing to find someone in their field of expertise who knows what needs to be done and communicates it flawlessly then executes on the plan with stellar results! I was so impressed with his timeliness and service, I decided to hire him for weekly maintenance on my spa so I wouldn't have to worry about whether I was balancing the chemicals correctly anymore or not. I wouldn't hesitate to recommend Alumni Pool Service for any kind of pool or spa servicing based on my experience with them!

We've had a pool since 1980 and in all those years, no company has ever matched the level of…read moreservice, professionalism, and consistency that George and Alumni Pool Service deliver. George has been taking care of our pool since August 1, 2012, and from day one he has been reliable, knowledgeable, and incredibly detail-oriented. He doesn't just "service the pool"--he makes sure it is always clean, sparkling, and perfectly maintained year-round. He's proactive about spotting potential issues before they become problems, and he explains everything in a clear, honest way. What sets Alumni Pool Service apart is George's pride in his work. You can tell he genuinely cares about his customers and treats every pool as if it were his own. After having tried other services in the Bay Area over the years, I can confidently say Alumni Pool Service is the Best in the Bay Area! If you're looking for a pool service that is dependable, trustworthy, and delivers top-quality results every time with great value, look no further. Thank you, George, for over a decade of outstanding service!!!

We've had a great experience with Level Up Pool Service. They come out weekly and always leave the…read morepool looking clean and well taken care of. Everything feels consistent and reliable, which is hard to find. The team is also really easy to communicate with. Emma is quick to respond and always keeps us in the loop if anything comes up. It's been a smooth, low-stress experience overall, and we're really happy with the service.

Five stars for Level Up Pool Service! The team is always professional, reliable, and on time. They…read morekeep our HOA pool crystal clear and take great care to ensure everything is running smoothly. I appreciate their attention to detail and outstanding customer service. I highly recommend them to anyone looking for dependable pool maintenance.

Peninsula Pool & Spa have helped me several times. This post/review is long overdue. My apologies…read moreto everyone. These guys are fantastic (father & son)! When I have called Peninsula Pool & Spa in the past for help with issues with my pool/pool system (pumps, heater, etc.) they have always responded to request quickly. They have a professional yet personable way about themselves which makes talking to and working with them a positive experience. I will hopefully be able to reach them in the future. I will go to them first as long as they're in business. And, I would highly recommend them to anyone who asks. They've helped me with four (4) issues specifically: 1. HEATER: My pool heater wasn't working properly - they inspected and provided feedback/recommendation on next steps (they came onsite for this) 2. CONNECTING HOSE: A hose from my pool pump and cleaner pump needed to be replaced - they asked for pics then guided me through the process of buying and installing the parts myself 3. PVC PIPE REPLACEMENT: The same hose was connected to an elbow joint that cracked - again, they explained exactly how to remove the elbow joint, add contact cement, and install a new elbow joint - step by step over the phone and via text message 4. PUMP: My pool pump wouldn't start - they explained that I needed to prime it with water - easy fix (they came onsite for this) I've listed 4 issues they've helped me with and 2 of 4 they helped at no cost without even coming onsite. This is a business I want to maintain a relationship with. OUTSTANDING! I would give them more stars if I could.

Highly Recommend - TC Saved the Day! Today (Saturday) I…read morechecked my swim spa chemicals and discovered the water level had dropped by about a third. I immediately started calling the Bay Area spa companies that Grok recommended. Only TC picked up the phone. He calmly walked me through troubleshooting over the phone, helped me identify the issue, and guided me step-by-step until we stopped the leak. I was honestly shocked and so grateful that he took the time to help me on a weekend without even being on-site yet. I can't thank him enough. This level of genuine customer service is rare. From now on, TC and his company will be my only call for any swim spa service.

Angel was right on time. He showed up at exactly 11 AM. I received an email stating all of the…read moreitems he would accomplish each week. His weekly price per visit is very affordable. Angel is very personable and listened to my questions and concerns. Looking forward to having Angel keep my pool in tip top condition. Most of all, I am very pleased with the quality of his work. Lelana

We have been using Atlantis for a couple of months and are thrilled with the service we get. We…read morehave a pool surrounded by trees that sometimes drop leaves and debris in the pool, so it's always been a delicate balancing act of watching the chlorine levels, cleaning the pump out etc. As the owner is also a long time pool installer, he is very familiar with every aspect of the pool and system, and when to check/modify/adapt. Plus he's just a really good guy. We appreciate their service and HIGHLY recommend for any pool service.

We have been using this company for several years. They are above and beyond the BEST pool company…read morein the area! You would think after years of service that the level of customer service would decline, but not with this company... Every year is better than the last! They also have great resources for companies that might provide services in areas that they cannot. Such a wonderful team! Thank you Peninsula Chemical Company for the great service you provide!

In the market for new pool service company since Fall 2022, and in the interim, pool equipment…read morestopped working so that we had algae and so much debris on the bottom of the pool, we started referring to the pool as "the swamp". Very happy to report that Yeltsin responded to our cries for help! and not only cleaned up the swamp, but upgraded/updated our filtration system such that our pool looks better than it ever has. I am so impressed with Yelstin's professionalism, expertise, transparency and patience in explaining everything to us, and answering our many, many questions. Very appreciative of the excellent customer service provided so far! Highly recommend Peninsula Chemical Company, and, Yeltsin!

never had my pool so crystal clear. highly recommend the owner, robert. call him, 650.334.6949.read more

From the owner: With over 20 years of experience in the pool service industry, we strive to provide the Bay Area…read morewith outstanding pool services

Ryan is amazing and very helpful. Very upfront with cost and work to be done. Schedules services…read moreand prices are very competetive.

Azure Pool Service is the best pool maintenance contractor we have experienced in our five years of…read moreoperation. Knowledgeable, responsive, dependable, creative and flexible, are words that characterize the service Azure provides. We are a local swim school with a high volume of young students swimming in our pool facility seven days a week. Since Azure Pool Service took over our pool maintenance we have experienced a consistent and healthy chemical balance. They use state of the art solutions that minimize chemical exposure and keep our pool operating year round. Our young swimmers and swim instructors enjoy clean and clear water every time they swim. Though we have a more challenging pool environment, Azure takes on the challenge with confidence. They have many years of experience guiding them to optimal solutions. We recommend Azure to everyone looking for a reliable pool service contractor, commercial or residential, large or small.

After trying several different services over the years, I believe we have the found the one we are…read morekeeping long term. Professional and consistent. Two thumbs up.

Low Buck Pools did the startup of our pool after replastering and they did an excellent job. They…read morecommunicated with the pool builder and started the service promptly after filling. We received detailed daily emails and the pool was handed of to our regular service afterwards.

Their technician is great, but unfortunately the customer service is horrible. Makes it super hard…read moreto pay their bills, and I have never worked with such rude folks (Lisa) from the customer service with other vendors.

Our pool is lovingly cared for by Daniel, who is an extremely talented individual who takes great…read morecare in maintaining our pool. Daniel is a major asset to your company and I hope he has a great career path with your firm. Thanks Daniel!!

I've worked with Islas Pool Service across multiple properties in Atherton over the years, and…read moreGustavo has been consistently exceptional. He is always prompt, knowledgeable, and takes the time to explain everything in a way that helps you truly understand your pool, so you never feel taken advantage of. What I appreciate most is how responsive they are. You can reach them within minutes, no call centers, no long wait times, just direct, reliable communication. As a small, family-owned business, they genuinely care about their clients and it shows, especially in urgent situations. Gustavo has gone out of his way to come immediately when needed to make sure everything is taken care of. His work ethic, honesty, reliability, and attention to detail are unmatched. He treats every pool as if it were his own, and that level of care is hard to find. I highly recommend Islas Pool Service and Gustavo to anyone looking for trustworthy, high-quality service.

Gustavo is a pleasure to work with--always professional and his team keeps the pool in excellent…read moreshape. He stays ahead of maintenance issues and is honest and transparent, consistently providing top-notch service at a fair price. I highly recommend him to anyone in need of pool service. Having owned multiple pools and worked with others in the area, I can confidently say Gustavo is the best.