Requested an online quote on a Patio French Door to Forrest Windows. One of the owners responded quickly and asked that I email him photos of my current patio door and what my project replacement door plan was. I did this and did not get a response back for a few days. I called the store and advised an employee who was very pleasant, who had me forward the email them and they would see that someone got back to me. Several days went by, then a couple of weeks and no response. This is just poor customer service. If they did not want a $7000 - $7500 job to sell me and install a patio french door, all they had to do is call me or email me and tell me they didn't want the job. That was not done. I would not recommend them to anyone. Take your business to Southgate Windows or Hall's Windows. read more

I used Forrest Windows 5 years ago to replace some fogged dual pane window panels. They did great work then. I have two more window panels now with the same problem. I left both a voicemail and sent an email 4 days ago to set up visit for a quote. Unfortunately its 4 days later and I haven't had a response to either of my inquiries. I called another local vendor in Folsom today who answered the phone and set up my appointment. I purposely made the effort to give repeat business to Forrest Windows based on my prior repair, its unfortunate they could not respond, because they do seem to do good work when they engage. read more

Shawn from Forrest reviewed the pictures I sent him, then gave me advice about how to caulk the window myself without an expensive fix. It seems to have worked. Very grateful for the great customer service! read more

Great service and product. Shawn was awesome and saved me $200. I highly recommend. Thank you thank you

I called Forrest Windows recently after the tremendous rain storm. I had a small amount of water drip down my bathroom window during the rain & wind. Since they installed the windows 9 years ago to my total satisfaction, I asked them to check on the "leak". Brandon came out in 3 days & discovered clogged drain holes which caused the tracks to be overwhelmed by the huge amount of rain we got. He explained all this to me, cleared the track & left with "no charge". They continue to have wonderful customer service like they did during the initial windows installation. I highly recommend Forrest Windows read more

Just had ten windows replaced in our home. Forrest Windows gave us a great bid for the Milgard windows we wanted. Their installers, Justin and Michael were wonderful and did a fabulous job. Sean, the business owner, is so nice and answered all my questions and gave some excellent advise on our choice of windows. The end result looks fabulous. We have more remodeling to do and we will definitely use Forrest windows again. I highly recommend this business! read more

I highly and strongly recommend that you video and take pictures of the entire install. Had it not been for my video ,photos and surveillance cameras I would have thought they did a better job knowing that I had a 5year warranty with Forrest Windows and a lifetime warranty with Millard. This is one install I was very happy to have recorded no one would have believed me. I will be posting video and photos of my install in the very near future it is simply mindboggling how they installed my windows. I purchased from this company because the owner ,not a sale rep ,but the owner, stated they stand behind their work with a five year warranty, the issues with the windows started within days of the first install that I noticed this was not months ,or years. everyone and those who gave high ratings please join me at BUYERBEWARE DOT BIZ data is flowing daily but I think its enough to give you an idea of how serious this matter can be, I had hope it would have been better but people are people. Thanks see ya soon! read more

Forrest Windows was recommended to us by a neighbor 20 years ago. We wanted to have all our windows and slider replaced with dual panes. We hired Forrest Windows as they were professional, reasonable, punctual, extremely qualified, friendly, and beyond knowledgeable. It was one of the best home improvement decisions we've ever made. These windows still look and function just as awesome today as 20 years ago! Anytime a friend or neighbor asks about our windows, we confidently recommend Forrest Windows and won't ever use anybody but Forrest in the future! Thank you Forrest Windows for the awesome work! read more

If I could I would give them NO STARS. I chose this company because of great reviews and being close I couldn't go wrong. I called to request someone come out, told them what the issue was with the sliding glass door. I called 2 days in a row and was told someone would call me back by eod. Never a call back. Do not use this company. read more

Forrest Windows came out to measure in November 2021, told us our windows would not be in until January, which we were alright with. So we made a deposit. January came and went, they didn't even contact us. We had to reach out to them- then they told us they had an additional three months after the original date. Ok, we were patient and continued to wait. Mind you, they never reached out to us once. We contacted them again in May 2022- which is four months after the scheduled install and asked for our deposit back because we are out of the scheduling contract time and we found someone else that can put windows in within a couple months. Forrest threatened to put a lean on our home, claiming it was in our contract, which had ended and they did not do a thing to improve our home, and has been dodging our calls for our deposit ever since because they do not have any legal ground to stand on. read more

Always a pleasure. Service with a smile and willing to go out of the way to get the correct part. I will go back many times. Fully recommend. read more

We called Forrest Windows for a rental property, so when we needed them as we were selling our primary residence, they were the ones we called. We are so glad we did! We were down to the wire with scheduling and they made it work within our budget and timeline. They were quick, kind and knowledgeable. They even talked us out of replacing one of the windows, saving us quite a bit of money. We are very happy with Forrest Windows and won't hesitate to hire them again! read more

Getting a relative's home ready to sell. Patio slider was very difficult to slide on the track. I found the warranty with Forrest Windows business card attached. I spoke with Eric. After he researched the order, he found that the door was purchased/installed by Forrest Windows when they carried that manufacturer. Now they don't. However, Eric was persistent & after 1 day, a local representative of the manufacturer called me! Without Eric's patience and persistence, the path to the solution would not have occurred. I would recommend Eric for being responsive, honest, and patient as we had our phone conversations. Thank you, Eric!! read more

I needed my sliding glass door rollers replaced and checked with a competitor who wanted to complicate matters and up-sell me on other services / expenses. Forrest Windows had a very quick response time...out here the very next day! Mike and Alex were in and out in 45 minutes with everything cleaned-up and lubed for a long life span (AND ...at the price that I was quoted over the phone by the office, incidentally). read more

I went to the Millard window store needing parts for a few screens that had been installed. They do not carry parts.They referred me to Forest Windows. It It near our home. Forest Windows was immediately accommodating. The owner Shawn Watkins helped me and found what suited my needs quickly. Thankyou Shawn I certainly will go back!Great customer service, with a smile! read more

Our custom home has Milgard windows and sliding patio doors. Since we are not the original homeowner and thus not covered by the Milgard homeowner lifetime warranty, we had to look for a local business to repair a problem with one of our sliding doors. I called Forrest Windows and made an appointment for a 2-hour window on the next day. I appreciated the technician calling 30 minutes before he arrived. He knew exactly what to do, had the repair parts on his truck, and did the job quickly and cleanly. Our door now slides open with the push of a single finger! Thank you, Mike and John! read more

Came by, on time, and fixed broken window frame quickly. Mike made sure everything was working properly and also put silicone spray on other windows to make sure that they were working. Highly recommend. read more

I'm one who doesn't take the time to post things on Yelp or any other sites, but I felt it was necessary to do one. When I had my windows installed about a year ago, I was going to write a review, I'm glad I didn't. Let me start with thanking the team at Forest Windows. Never once did I feel like I was being left in the dark. I was given a detailed description of what was going to happen and how it was going to look, along with the noise canceling and insulation benefits. Not once. did the team not do what they said they were going to do. Mr. Watkins couldn't have been better with describing what a big difference these windows would make. So after a year, the difference is just remarkable. Street and airplane noise are almost non existencent. My energy bills have dwindled. The only gripe I have is that I forgot that I had a screen door, not the antique French doors and walked into it fairly forcely and tor the screen. Shawn took care of the tear at no cost to me. I'm in the process of having Forest Windows installed a new front door and I am sure that it will be a good experience like the last. That guys! read more

I've used Forrest Windows a couple of times to repair Milguard windows and doors since we aren't the original owners. Mike and Shaun were extremely professional and did an amazing job at replacing the window. Their pricing was more than fair and worth every penny. I'd highly recommend Forrest Windows for all your glass needs. read more

I needed a new screen door for my outdoor slider & went to Forrest. They had a nice extruded aluminum frame screen for a great price that was ready in a week. When I brought it home, I found that the holes for the wheel adjustment screws were offset so I couldn't adjust them. This wasn't their fault as the screen is made by another company. I brought it back to get the holes enlarged & they had it ready in one day. This new door slides smoothly & is a huge improvement from what I had. read more

These guys are awesome I have been coming here now and then for years, whenever I have any issues with my Milgard windows, few days back I had a issue with my window rollers I met with Shawn who was more than happy to help me resolve the issue.The people in the office are also very welcoming and always eager to help. I will continue to to put my trust in Milgard windows because of them. read more

Eric & Sean were very helpful with my retrofit install. I have an older house and the decision to replace my original windows was not easy. After having over 10 estimates (YES 10) I decided to use Forrest Windows, they were not the cheapest, but they were the most informative and spent hours talking/showing me different window options. After all the other companies submitted bids...I was most comfortable with this family owned company. p.s. The crews LOVE their job...you never hear that anymore! read more

Got a flyer stuffed in the mail. Called probably within an hour of getting the flyer. Prices seemed great until we asked them to come out and quote to commit for our job. Being we had quotes from others(orangevale glass, kidwells glass, dicks rancho glass, who all were courteous) At that point we were told "we are not interested" and the conversation turned to them being rude, and telling me to call "orangevale glass" Seems to me if you are running around stuffing mail boxes with flyers, that you are advertising to bring "in" business. Not to run it off!!! read more

Fixed our sliding glass door in no time. Rolls nice and easy now. Guys were very professional and price was great

Forrest Windows is literally the best there is. We have worked with the consistently over the past 2 years and they have never disappointed. We work with a high number of properties each year 60+ homes and they are the first company we call because we know we can count on them to get the job done right the first time for amazing prices! I not only use them in the home we list but I also used them personally for my own home! read more

I can't say enough about Shawn at Forest Windows. I am building a new home and although it's no multi million dollar creation, Shawn has been the only contractor so far who has made me feel like a "high end client" with his responsiveness and need to make me happy. He has been so easy to work with, so extremely helpful and accommodating. It's so nice to see that despite a booming economy with building and construction back at its peak, there are still people who put customer satisfaction above everything else. I am one very pleased customer. read more

Mike is awesome...he was very professional and knowledgeable with window installations. He answered all our concerns. Great service.

Very high quality products and a wonderful owner. You will not go wrong with this company!!! Very impressed!

I called Milgard Window Company to have some windows replaced. They informed me that they don't install the windows but they gave me the phone numbers of several Milgard installers. After speaking with a few we decided to go with Forrest Window Company. Once they got the windows they scheduled a couple days for installation, they were punctual, professional and left the areas clean. We had a total of 9 windows installed and the wood trim replaced. They look great. I was home during the install and they definitely knew what they were doing. I would and will recommend this company to friends and family. We are very happy with their work and plan on using their services again soon. read more

From the first phone contact with Forrest Windows with request for bid and through out the ordering and installation process, the staff and crew have been responsive to inquiry and questions, both professional and courteous. Sean was great with coordinating our window needs and our installers, Michael and Anthony, arrived on time, ready to install windows and slider ..... a great team who were friendly and efficient though out installing on our stucco home, even the packing up of old windows, screens and doors, including clean up with vacuuming and sweeping small debris. We are very happy. With the combo of a great product and seamless customer service, Forrest Windows is highly recommended!! read more

Had an appointment for 9 a.m. Waited around until 9:30, nobody showed. Called the store and spoke with Sean who said they "dropped the ball." Bummer for them, we're purchasing windows for the entire house. Never heard of a company standing up their customers. Better business practices are needed. read more

I highly recommend Forrest Windows. I just had 6 windows and a Patio Door installed and they look fantastic. The crew at Forrest did an outstanding job. They are very professional and work quickly and efficiently but also pay close attention to all the small details as well. Forrest really exceeded my expectations. Thanks much! read more

Forrest Windows bid was better than the other quotes, and came with the backing of the manufacture Milguard. The workmanship was outstanding and the install team moved quickly and were very tidy, helpful and on time. Outstanding Job and made my older home look newer! read more

Buyer BEWARE. Someone on this site recommended Forrest Windows in Orangevale. The owner (I believe) was helping me over the phone. He requested the size and type of window for the glass I needed replaced. He said the quote may change by $10-$20 when he comes out. So, then after I give him the sizes he asks me if I've had other quotes. I'm like yes we have had one. He wants to know what their quote $ is and I said I did not have it front of me. Then he said well, you can go cheap or you can go with the same type of glass you have. I said I wanted the same quality as the other Windows in my home but not higher. Then he asked again if I could get the quote from the other place. At this point I said it shouldn't matter what your competition quotes bc I told you exactly what I want. He then got crazy and said here's a quote for you-$1500 to replace glass for two windows!!! I never even had a chance to give him the third measurement bc he was so mad that I refused to give him the amount of the other company's estimate. SMALL BUSINESS OWNERS-don't base your estimates on what your competition does when you are quoting me a price. Not only is it shitty customer service , I cannot in good confidence ever trust you IMHO! If you meant to be competitive, that's fine but don't think you are going to rip me off just bc I got another quote. Integrity is why people will or will not be a repeat customer or a customer at all! read more

Eric the owner came out for the estimate...Very professional yet easy to talk to, knows the window business, didn't try to sell us the most expensive product..Gave good feedback and ideas for what we were trying to accomplish. We did not get another estimate and hired this company to do the install... His installers were equally pleasant and professional. Would recommend without hesitation.. read more

Very happy with Forrest Windows. Very professional customer service. Their prices are fair and installation was quick and easy.

We struggled with our Milguard sliding glass door being so hard to slide open you needed to be a weight lifter to open it. Well we are not the original owners so Milguard would not repair it under the lifetime warranty. So since we have used Forrest Windows before, they repaired our sliding glass door. It slides open better than when it was two years old. They called inbound and were on-time. Installed the new rollers and basically gave it a 100,000 mile service, cleaning, lubing it etc. I wish we would have called them 5 years earlier. They are on my speed dial for future glass/window needs. read more

I have used Forrest Windows to replace almost all Aluminum windows with Vinyl windows. They have been out to my house at least 4 times. They provide great service, efficient and professional installation staff and great finishing. I would recommend them for any type of windows work you may need to get done. read more