Fito fixed my window screen. Response is quick. Repair is quick,too. If some troubles with window and door, I wii contact him again. read more

River Bear Glass - window screen - Windows Installation Near Me - Sacramento, California

It was second time of us hiring them to fix our window panel. They did good job and their prices were reasonable too. I would def hire them again. read more

Poor Communication - I had to chase them down to find out the status of the job. I reached out to the company about a couple windows that were not properly opening/closing. They told me it was a simple job they could easily do. Guy came out to "do the job" but actually just came out to look at the windows. He took parts with him and told me he would contact me in a day or two. When I didn't hear from him after three days I reached out and was told "I am still waiting on the parts" After a week I was finally told the parts were available. Tried to coordinate a day/time for installation but they would not commit to anything specific. Finally scheduled something a week out...and they showed up nearly three hours late. The job was finally done and the windows are now working as they should but I had to constantly follow up with them since they were never proactive in their communication. It's unfortunate that their communication was so poor, otherwise I would suggest them based on the quality of the work. read more

They were very quick to respond via Yelp. Owner got me in contact with their specialist and got a reasonable quote for what I was looking for. When I provided pics at their request, they actually said, "Hey, try this and if it doesn't work, we'd be happy to take care of it for you." And you know what? It worked! There are only a few companies which I trust and this is now one of them. If they're not trying to profit out of your ignorance, it's a company worthy of your business. They were honest in their advice and efficient in their response. read more

Great people over at River Bear Glass, very prompt in issuing me a quote. And was able to deliver within a matter of days. Truly great service, 10/10 would use their service again. Great Job! read more

River Bear Glass - Window to my business was smashed. They quickly board up the window and within a matter of days they installed and it looked good as new. - Windows Installation Near Me - Sacramento, California

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Unprofessional company. I text and spoke to Fito numerous times. He asked for me to take photos and measurements of a sliding glass door and window that needed repair, which I sent to him promptly. He agreed to come out and never showed up. No call, no text, nothing. I reached him by phone and he made another appointment to come out and AGAIN did not show up at appointment time. They have no regard for their clients time and the fact that we had to move our schedule to be at the property waiting. Unbelievable how inconsiderate this company can be. read more

Talk about service! Fito and team are on it! After a few hours trying to "pop" off my sliding door to replace a broken screen with materials I had purchased I just stopped. Especially since I couldn't get screen door to come up and I also managed to mess up the rolling mechanism in my failed DIY attempt. I sent a request asking for quotes for a sliding door re-screen and Fito responded the same day - for a small job - so I'm very thankful! He was even able to get one of his employees, Junior, to come out the very same day to help me out! The price was fair, service amazing and just a great experience! Other companies were telling me they could replace the door - well that wasn't what I needed and I appreciate a company who will take the time to read and understand the request prior to giving a blanket quote. I recommend contacting River Bear Glass for your next project! read more

Poor / threatening communication! Had to call them up multiple times to find out about the status of the job. At the beginning of the job they were told to sync with rental mgmt company (RMC) for scheduling/payments. Despite having the RMC contact as they had earlier gone to the property to figure job cost / details they lost the contact info or were too lazy to contact them to provide photos of complete job and payment. After calling them again to find about the status and send the bill to RMC they finally they contacted the RMC today to provide a bill with no photos of work completed and demanding immediate payment or threatening to put a lien against the property etc. Folks Beware! Edit: Asked the tenants for details on the job. The work was completed satisfactorily. read more

Communicated well and was able to repair my parents sliding window fairly quickly and explained what they were able to do to fix it. Appreciate the assistance!! read more

Great folks. Fast turn around. Quality, thorough work! 100% recommend!!!! Went above and beyond and tried to help me find a barn door too! They put my gym mirrors up and they have had endless positive comments on them from guests already! read more

We needed a large window repaired in a short time. The company showed up the same day to measure the glass. There was a problem with the glass cut and had to repair it after we moved. But they were very nice, efficient and responsive. The cost was very reasonable and they didn't try to sell me a whole window replacement. I highly recommend this company! read more

Had a praise worthy experience so had to drop a review. After several estimates for installing two screen doors (one sliding with new track and one swing open type), I found Fito and River Bear Glass to be the most fair of the options. Responsive and easy to communicate, free estimate, professional , efficient, punctual, and even worked with me to stay within my proposed budget. Will be recommending to friends and family in the future. read more

Reached out to a handful of glass/window companies and River Bear Glass was the first to respond. They responded to my questions quickly and throughly. They had a quick turnaround time. The start of the transaction to completion of the task was done in less than 24hrs. read more

Undeniably the best! Fito is an amazing soul. You can trust him with taking great care of your windows. He is extremely nice and easy to communicate with. I am so impressed with the quality of his work. The best quote I got and the turnaround time was just what he promised. Please give him the job, he won't disappoint! read more

Rude , unprofessional and they force your hand , I would not recommend! I had a board up done on my door at my store and they got mad because I didn't need their service on the glass . They proceeded to text that they will be coming to take the wood off my door . All because I said we didn't want them to service our glass . They ended up forcing my hand to buy the wood $150 so they wouldn't come take it off . I've never been so unhappy with a business also they do such a sloppy job on the board up so why would I trust them to install my door . read more

Great company and very knowledgeable staff. Accommodated us on a sat. when our patio door was broke. Fair prices. Such a relief to have such professional people do the work. read more

Hired them to replace my front window of my home. They showed up with an estimate quickly and had the window installed in less than a week. Great service and pricing. read more

Amazing service! I contacted many local area glass repair shops and Fito was the only one to respond quickly and with accurate ETAs. Saved me from a huge discomfort with the current heatwave going on. Definitely would recommend River Bear Glass to anyone! read more

Great service and reliable. Guys were in and out with a new sliding glass door was very fast from initial contact to the job being completed. read more

I don't know where to begin about the excellent service I received with River Bear glass! Fito and his team are not only qualified but friendly as well. He responded to my request within a matter of hours and offered great prices and quality work. I am definitely passing his name along to all my friends and family. If you need help call Fito, he'll get it done! read more

I had 2 windows that the plastic frame was detaching from the window. They removed the glass, cleaned the glass, and reinserted the glass in the frame. Works well. read more

Prompt response with quote. Good on-site service. Late by 2 hours for the install, but the install went quickly and smoothly. Good quality work. read more

This company beat all other companies for response time and price to replace dual payne low-e glass with grids. That is why I gave them this job. I will be their customer in future as well and recommend others to follow. read more

I was in the process of leaving town I needed my window repaired river bear glass answered my post within about 45 minutes the work was done about 4 hours later they did excellent work at a reasonable price thanks again read more

One of the glass panels was shattered in our sliding glass door. Fito and his crew came out, measured and got he glass ordered and installed. They are very professional, courteous and just really nice folks to work with. I highly recommend them if you need anything done that involves glass, windows, etc. They were even able to find a couple of springs for one of our bathroom windows and fixed that as well. Great service! read more