Drove in and there was no waiting line. They came up to greet me right away and ask what I was…read morelooking for today. Started on my oil change right away and I was able to be on my way in no time.

Great job and fast service. The young men were very helpful and made sure to check everything. I…read morewill be coming back for sure!

E I really shop for…read moretwo reasons - service and value. Sadly, for a business so close to my home, it was lacking in both. Came in for a tire and oil change. Without any discussion was priced into their most expensive options. Bummer that I had to ask for a breakdown of pricing and then for options. Pretty obvious they only wanted to get as much money out of me as possible. Not a good vibe for a mechanic when you are looking for someone to trust :( Cant imagine going back when there are so many mechanics to choose from. EDIT: TWO WEEKS AFTER GETTING MY OIL CHANGED THR CHANGE OIL LIGHT CAME ON. THEY DID NOT CHANGE THE OIL FILTER.

Speed of light service and the manager ( a real sweetie) was more than helpful not to mention cut a…read moregreat deal. This is where I recommend anyone who needs good quality and top service while tire shopping !

Went into to fix a flat on my Car and the technician attended us quickly and came back to show us…read morethat the tire had no leak and explained that it may have been the valve leaking he repaired the problem and charged us 0 zero ! Awesome job!

Ask for Michael Garcia and you will not be let down. He is truly a customer centered sales person…read more We never felt pressured and he was patient and very knowledgeable. I am definitely going back for our next car.

My hubby and I just purchased a brand new f sport here yesterday. The car was mainly for my hubby…read morebut please note that I will be joyriding occasionally since this car is really awesome! Scott has awesome customer service, he had the car ready for us in the show room with a cute bow on it! He took the time to help us set up our seat settings and explained everything that we needed to know about the car. I know Lexus has better customer service than any other brand, but Scott definitely sealed the deal for us. This car was special ordered for my hubby from Arizona because he wanted certain features, and they made it happen (really fast, I might add). We previously owned an older Lexus and this new one had so many new features that Scott was willing to show us. He was also so nice to our kids that we brought with us, got to know all of us by name, and didn't get annoyed when my 5 year old was spinning around in a chair super close to one of the showroom cars (yikes). I am so surprised that the tags were already on the car, and all of the paperwork was ready when we got there. For my next car I am really swaying towards a Lexus solely based on the customer service (and I am an Audi driver). I really appreciate the fact that this transaction did not take all day, they offered incentives ($4500), and treated my WHOLE family with respect. Side note: there is a lady in one of the corner offices with fruit snacks for the kids!

I have a problem with the service department of this dealership. I was mailed a coupon that stated…read moreFox Lexus would do a Synthetic Oil Change for 39.99 (including all parts needed). I got to the dealership at the time I set up for this service, and an hour later they called me in to a service office and told me they were running behind but were starting on my vehicle at that time. An hour later, I got an invoice that said that the amount due was $56.73 - so much for "parts included." The invoice they gave me said regular oil (not synthetic, as promised) was used and a car wash was done also (however, the car had the same layer of dust on it that I came in with). My opinion of dealership service departments was verified - I don't plan on coming back...

Excel collision was fantastically helpful to me I was waiting for my wife to be done with her…read moreappointment and accidentally locked my keys in my car I asked them for help and the owner came out and opened my car up for I'm very thankful and they were very helpful

Thank you so much Juan Carlos and crew! for doing a great job inside & outside with new carpet, new…read moreupholstery and new paint it looks like new!!

Amazing customer service. I came here about a year ago because my car broke down the guy working…read more There was really sweet and help me fix my car It was expensive, but well worth it.

I love this place the mechanics know what they are doing and the owner is smart and nice guy I…read morealways recommended my friends to this shop for any issues they have.

It's refreshing to find an Automotive Mechanic Shop that's great on prices, time completion,…read moreeffective communication (clarity on explanation) and does get the job done!!! Great Mechanic teams like Alvarez Automotive need recognition!! So this team should also get Cookies! (And this is a bilingual shop!!)

I highly recommend Alvarez Automotive for all car repair services. The work performed was highest…read morequality and their price was very reasonable