Good people and great service. I would recommend them for anyone around the El Paso area and need…read moresome work done E&R is the place.

Very responsive. I had my car in and back the next day. I had questions and they were patient with…read moreme making sure all of my questions and concerns were addressed. I will use these guys again for sure!

Daniel was very helpful. He answered all my question and kept me up to date on my vehicle. I will…read moredefinitely bring my vehicle back if I need other services.

Don't answer calls and try to take you for every penny. Avoid this establishment. Tried to hold my…read morebrother-in-laws vehicle for multiple weeks without telling him when he would get it back or when the part they supposedly "ordered" would come in

Brought my car here for its first oil change, met the owner who's a jolly gentleman with a warm…read moresmile. They are up front with prices, services, and updates on the progress of your vehicle. While I was waiting for my car, a family came in to get realignment work done. Jays was honest about the shop's equipment being unable to accommodate their vehicle but was very helpful in helping them find a shop that would be able to help that family. My oil change went quick, easy, and painless. I will definitely be a returning customer.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

My vehicle happened to break down in front of this location and the owner immediately offered to…read morecheck my vehicle and let my sisters and I sit in an air conditioned room while we waited for our ride. His honesty is what really left me feeling lucky, my vehicle did not want to accelerate and kept dying and we thought 2 of 6 cylinders went out. Today I asked him what happened and how much it would cost and he said a wire got loose and he wasn't going to charge me. I thought I was going to have a big bill and he could of easily told me otherwise. I recommend this business if you have car issues.

In terms of the work, Sal and his team did great. This was the second rebuild of my transmission…read more(Ford F-150 with 345,000+ miles!), and it feels as good as new again. In terms of the timeframe, that's were I docked the last star. Initially Sal told me a week (I was moving in about 3 weeks), and after a week he hadn't even looked at the transmission. Second week he started telling me they were having trouble getting parts, which is something he should have said when I asked for a quote/dropped off the truck. Many, many phone calls later I threatened to show up in person, and suddenly the truck was ready the next day. Funny how that happens. He asked for me to bring the truck back before I left town with it, and he did a check up on it and told me some very good information, showed me temperatures, and so forth. Sal is very good at what he does, the place just sucks with time. In terms of price, it was a bit more expensive than some other places, but it's definitely not a task you want to be cheap on. You get what you pay for. And I think my 2007 truck has at least another 50,000 to 100,000 miles left in it! (Also, rebuilt transmission is way cheaper than a new truck).

Honest work and saved us $$. Transmission work is a pain…read morebut with time they fixed the issue. Thanks guys!

Extremely honest and great communication with the progress of the vehicle. Larry explained what…read moreneeded to be fixed and didn't try to sell us on things that weren't needed. Larry was extremely friendly and provided great customer service. He also offers 10% military discount. He replaced our oil pan, transmission pan, and replaced my brake pads.

John has always been up front and honest with me. I recommend him to all my friends. He has…read morereplaced the engine in my wife's Corvette and worked on my Corvette also.

I have found my mechanic. I have had my radiator fixed there and brought it back to get my engine…read morefan fixed. Not only was this the best price that I found, but it was done quickly. The owner tested the radiator in front of me so that we could both see if there was a problem. When I came back they remembered my name. The place makes you feel like the mechanics are friends. I recommend this place for your automotive needs.

Had a very bad experience with one of the workers here. First off this man sold a car with false…read moreadvertising to my bf. He test drove the car to make sure it it works and everything because the guy said on his Facebook ad, runs good, drives good and he told my bf it would make a drive to San Antonio. Well my bf bought it for $800 with a warranty and had it for a few days. First of all the battery died over night and he was stranded in a parking lot in El Paso. He called the mechanic saying hey my car broke down can you come fix it. The mechanic said ya he would but never showed up. My bf asked numerous times if he could help him but the mechanic kept coming up with excuses of to why he couldn't make it. Finally my bf got the car jumped and drove to the business. The mechanic put in a battery said good to go. The next day the battery died again and it wouldn't start. I told my bf just get a battery from somewhere else and he did. What do you know that battery worked. A few days later he took off to come to San Antonio to see me. The car broke down and got stuck in Neutral along i10 3 hours from San Antonio. Guess what the transmission went out and there was no way he could afford a brand new transmission. My bf tried calling towing companies but everything was closed on Saturday night. He told me and I had to drive out to go get him. My car tho couldn't tow a bigger car so he had to stay there. He stayed at my house till Monday and called towing companies and they wanted to charge over $1000 just to get the car to San Antonio. He later called the mechanic saying he can't get the car can you help us out he needs it towed. The mechanic said no that's on you you'll have to pay for it. My bf didn't expect that car that was listed in good condition to break down. We tried asking around for my friend his friends if we could pay them to get the car and bring it back to the mechanics business but no one could because that was just to far for $350 witch was all he had at the time. Also my bf did not have the permanent title on that car yet the mechanic did so it was my bfs car but he didn't have all the paper work. Mechanic said when he got the car he give him the rest of the paperwork when he got back to El Paso. So the next day we couldn't figure out anything and my bf only option was to just give up on the car and take the greyhound bus home. He did and called the mechanic and the mechanic said he'll give him $500 back instead of $800. He wanted his full money back but the mechanic was cheap. So he waited days for the money back and the day they agreed to meet came along and the mechanic came up with yet another excuse. Then I stepped in and called and said "you promised to pay back my bf and you keep coming up with excuses". I said "you promised today you pay him back, If you don't do as you said I'm reporting you as a false advertising cheap ass sales man and writing a bad review". My bf and I were both done with this man. So after talking to me he gave my bf $300 said the bank was closed. We waited till the next day for the $200 and guess what he gave my bf $195. It don't matter it was $5 less then he said but he's been such a pain with us we were both mad but decided we're not talking to him anymore. This was this morning that happened. This company sales cars without giving accurate information. DO NOT BUT CRAP FROM THEM. Any other mechanics shop would of been more helpful.

Wonderful kind man of scriptures will help anybody even if their financial status is not what it…read moreshould be.Master mechanic with scriptural values.

From the owner: Transmission Rebuilding, Transmission Repair, Computer Diagnostics, General mechanics, Brakes…read moreTune-ups, Front end work, Engine Repair, Repair Check engine problems.

Best place you'll find anywhere for trustworthiness and reliability , have been using these…read moreservices for over 20 years always with great results ! Anywhere else would be a crapshoot .

Got my minivan to this location upon recommendation. Did amazing work and explained the process…read more Took a while because Jonny is doing everything himself. Warranty is amazing. Had a complete rebuild of my transmission. Price was better than i was quoted elsewhere.