I work customer service in a highly technical field. I repair high end luxury vehicles. It's…read morealways in my mind that I'm handling the first or second most expensive item most folks own. Second only to their homes. I'm well aware of the exacting standards needed. The self discipline needed and the attention to detail and care for details needed to restore someone's prized luxury vehicle. Those same standards apply to working in or on someone's home. My previous reviews explain how I met Jake at Barker Tech. This is a new review with new perspective. It's been over two years since I paid Jake and shook his hand. In those two years Jake has reached out 3 times to check on my home and his work. It just seems to be how he is. In those two years I've reached out with some admittedly stupid questions and each time he's addressed my concerns without any snark or down talk that some techie guys use when speaking to plebes. I needed additional home tech stuff and naturally I reached out to Jake. His response was timely given his work load and he immediately offered elegant solutions to an inelegant problem. (Someone in my neighborhood is actively using my gravel yard as a dog pit stop and leaving me nasty surprises ). Jake offered some very clever options up to and including an outdoor speaker paired with my existing camera system (that he installed ) to politely ask the offending dog owner to remove their dog waste. Ultimately my wife vetoed the idea of me having the ability to leave audio messages for bad neighbors. But Jake's suggestion of an upgraded new camera with AI facial recognition and a wider field of view was perfect. Within a week Jake personally came back and upgraded the camera thus negating the one small blind spot the offender had been using. He kept his word. He sent me tutorials and worked with me not even being home to ensure that I was 100% satisfied with my upgraded surveillance view before leaving. Setting standards and holding yourself to them are key to excellence. Keeping your word and delivering what you promise are key to excellence. But. Excellence isn't derived from robot like adherence to guidelines. It's a combination of many intangible things. It's rare these days to encounter true excellence in almost any field. Jake at Barker Tech is an excellent example of excellence in action. Trustworthy. Reliable. Professional. Meticulous. Passionate. Informed and informative. Personable and Diligent. I'm a client for life.

It's not often you come across someone in business who reminds you that basic human kindness still…read moreexists. Jake at Barker Tech did that for my wife and me. Our home has an older AV system installed years ago by another contractor. Over time, the system became outdated, complicated, and the contractor became harder to reach and increasingly expensive. My wife and I separated several years ago, but she still lives in the home and has always struggled with the universal remote and the setup's complexity. Recently, she called me in distress because she couldn't turn on the television in the living room. Under normal circumstances, that would be a small inconvenience. But my wife is currently battling stage-four ovarian cancer and only has a few months left. All she wanted was the simple comfort of sitting on the couch and watching TV. I called Jake and explained the situation. Without hesitation, he said he would come take a look. The next day, he and one of his technicians, Wilson, showed up and spent over an hour patiently troubleshooting the system until they got everything working again. When the work was finished, I asked what I owed him. Jake said there would be no charge given my wife's condition. I was honestly taken back. In a world where it often feels like everything is transactional, Jake chose compassion instead. This wasn't just good service, it was humanity, and I'll never forget that kindness. If you're looking for someone who truly cares about his clients and takes pride in his work, Barker Tech is the real deal.

Used Superior Home Theater Installation for my 65 inch panel installation. Got a fair price quote…read moreand within a week they came out. Nice and knowledgeable, did a great job installing the TV flush to the wall while hiding the power and other cord via some clever techiques. Wife loves it as do i. If you are looking for home theater installation and purchasing expertise this is the team. Will be using again once i replace another panel this year. Recommend

Thought I needed to replace home theater speakers in the ceiling but they were able to recalibrate…read moremy receiver and adjust a couple speakers somehow in the ceiling to remove static. Now sounds great.

I needed to find a new AV dealer locally to come and service my Savant home automation system…read more Savant recommended ZettaComm as one of their premier local dealers. I reached out, gave some background as to my problem and was on their schedule for service within a day. My tech onsite Steve was fantastic. He was friendly and polite and just an overall good dude. He quickly identified a few different issues and had my system back up and running after an hour of software updates backend changes to some network configurations. I will certainly use Zettacomm again for any service issues, and also for future design and sales of other AV or home automation features like lighting and shades.

Shawnon and Zettacomm team are incredible!! I had serious issues in my network and lots of things…read moredidn't work at the house for years, and they just magically fixed everything. I ended up upgrading a bunch of TVs and speakers because what they sell is really high end and high quality and everything works flawlessly. I also gave their name to a friend of mine who wants to fully automate her house. So happy I found Zettacomm!!

I was in the middle of upgrading my home theater system and initially planned to do everything…read moremyself. I'm really glad I was recommended to talk to Levine Lighting before going too far down that path--it ended up being incredibly valuable. From the start, the team was professional, knowledgeable, and easy to work with. They took the time to review all of my gear choices, walk me through the pros and cons, and make sure everything would work together the right way. They even helped me avoid a few unnecessary purchases, which saved me money in the long run. Their pricing is very competitive, but honestly, their expertise is priceless. They handled the full installation--ceiling speakers, tower speakers, and all of my equipment--and the quality of the work really stood out. The wiring is exceptionally clean, with everything routed behind walls and through cabinetry in a way that looks seamless. Communication was great throughout the process--they were responsive, clear, and reliable. I'd highly recommend reaching out to them if you're considering any kind of home theater installation or upgrade. Even just talking through your setup with them is worth it.

Justin and the crew at Levines Lights are the best! They worked with us on our new construction in…read morePalo Alto from design to sourcing and installation on our networking and AV project. They were incredible to work with throughout the process, professional, knowledgeable and a joy to have around. I would work with them again in a heartbeat.

Cesar upgraded our home Internet network and did a fantastic job - very conscientious of our home…read moreand worked quickly. We brought him back to upgrade our home entertainment system. We love the upgrades and Cesar made it very easy.

Our new home has tons of networking problems. It was super complicated and very very confuse…read moresystem. Cesar and his wife went to my home to work on home networking system with my husband. Cesar was very knowledgeable and knew exactly what need to be done for our system. He was onetime , hard working , polite, careful and honest. He is doing a great work. If you ever need a person to set up your network, you should give him a call.

terrible service. I set up support through hermarys years ago as they proved . they now have…read moredaisys doing their support. awful. on 10 mins so far and they can't log in. Then the call dropped as they had bad connection why should I pay hermarys if daisy is what I need. and worst daisy is awful

We've used Hermary's for the last 8 years. They installed the blinds in our apartment and every…read moreyear there seems to be a problem. The blinds have never really worked well. Hermary's is expensive and service has ranged from so so to horrible. This last service visit this past week was the final straw and we will be replacing our blinds so that we will never have to deal with Hermary's again. The technician they did not manage to fix our issue and said he was not a blinds person (yeah...). Then he managed to destroy one of the blinds by letting it roll up unevenly--it is not unusable and the tech could not fix it. Do NOT use Hermary's.

Can't schedule in-home consultation - I scheduled on the Best Buy website for a Sunday afternoon…read more I got a text saying they're not available on Sundays; I tried to reschedule via text and got cranky replies that they're not available for more than a week. On the website, however, it showed availability throughout the week and I booked another appointment. The next morning the appointment was cancelled without any follow up messages, apologies, or attempt to reschedule. When I tried to call, the recording said I was calling outside of business hours even though it was smack in the middle of the business hours summarized in the recording. I'm looking elsewhere since Best Buy doesn't want my $5K in business - HD Hookups seems to have outstanding Yelp ratings.

Unsold everything. Do not follow through on premium support system. Find a different AV service…read morevendor at all costs. Can't express enough dissatisfaction. Do not use if can be avoided!

Used Yelp job request to request TV mounting services, and Universal Mounting Services came in with…read morean excellent quote. After browsing their work, I knew they would execute my vision for my living room. I was reluctant to mount my TV above my fireplace, but unfortunately there was not another configuration that would work well. I even had to downsize my TV, and despite multiple changes to the original request, UMS was super flexible and accommodating. They came through on time, and knocked the job out in a little over an hour. I opted for conduit vs a recessed cable run, but it looks super clean and professional, as I envisioned. Should I decide to go in-wall in the future, I will definitely call them back to take on the job.

We called for info about wall mounting our 50" TV and having the wires in the wall. When we asked…read moreif they were licensed/bonded/insured, we were told we would need to hire an electrician to install the 110 power line in the wall. This makes no sense to me. Based on the non-answer to their question, I have to assume they are not licensed. Apparently this is NOT a one-stop installation service.