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    Forman Mills

    1.0 (1 review)
    Open 10:00 am - 9:00 pm

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    3 years ago

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    Burlington

    Burlington

    2.6(10 reviews)
    1.2 mi
    $

    I was going to give this store a few more stars but right before I left I received attitude from…read moretheir employee (Geo). I was standing close to the door waiting for a family member to pay and he kept asking that I move even closer to the exit. I said I'll stand right here because I'm waiting for someone to pay. He said several times for me to move (which it was literally a few feet away), however, I was taking care of a baby in a stroller and it's chilly outside (which I mentioned to him is why I was staying exactly where I was). He then said he wasn't there to argue with anyone (who in the world is arguing with him). Before this when he was telling people to make the line that they were closing he sure seemed like he hated his job. Don't work with customers if you don't know how to deal with them. Overall the store has a good amount of clothing options, shoes, socks, and other products. Too bad their rating will be a 1 thanks to the poor customer service.

    "Hit or Miss at Burlington"…read more Recently, I purchased a new coat for my eleven year-old from Burlington in Garfield, New Jersey. This store is relatively new to the area, and our family visited the location a few weeks after its opening. At that time, the store appeared to be well-organized, with a place for everything and everything in its place, to be cliche. On this visit, January 9, 2019, I was unimpressed. Burlington has taken on the personality within its interior of a Marshalls - there is one of these stores next door - or (black Friday-looking) Walmart; and, of course there is a Walmart at the other end of the huge parking lot of this shopping center. It's difficult to find what you're looking for at this Burlington store. The coats, at least for the small women's and children's areas, are severely disorganized. Numerous articles of clothing are strewn atop the vast rows of racks, and floor walkers are invisible. The coats that are arranged appear to be hung in the wrong sections, making for an unsatisfactory shopping experience. Our intent was to locate a winter coat for *around $50 or less. Eventually, we were able to locate a reasonably-priced wool coat with the Anne Klein label ($64.99). But, the checkout procedure and manners of a guest checkout at the nearby McDonald's was better. Apparently, a manager with a walkie-talkie took care of us; he seemed more interested in acquiring out phone number than asking us if we had a pleasant shopping experience or "did you find everything to your satisfaction" - if he had asked these questions, the conversation would have been decidedly two-way in nature, for we were certainly not pleased. Positives? * Location: it's nice to have access to this store without having to traverse the craziness of the local highways * Parking * Proximity to competitors * Home goods/furnishings * Quick gifts Negatives? * Disorganized inventory * Availability of English-speaking floor staff * Checkout experience * *Pricing What advice would you give to someone who is interested in shopping at Burlington? We imagine this location would be busy on the weekend, so plan to come mid-week. Would you recommend a customer to shop at this store? Perhaps it's best to shop for a seasonal coat before the season begins. We were expecting to find a much wider selection and were surprised to meet with such difficulty. Overall, it may be hit or miss, when hunting for the coat or jacket of your dreams - no pun intended with "hit or miss".

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    Forman Mills - deptstores - Updated May 2026

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