I am/was a long time patient at Forgues Eyecare. I initially saw Dr.Mark Forgues for many years, and now have been seeing Dr Matt Forgues for over 5 years. I liked both doctors and was happy with their care. My satisfaction with the office staff has been steadily declining over the past 2 years, however. Over the past month I have tried repeatedly to get my records sent to a specialist for a necessary procedure. The office now uses an answering machine and does not respond to my messages. I've called multiple times over multiple days. No response. They've lost themselves a good patient. read more

I would like to start by saying that my family has been going to Forgues for decades. We have always been happy, that is until our last few experiences. The office staff has gone way down hill. Not providing necessary information regarding the cost of services and glasses, refusing to schedule an appointment for my daughter who is having trouble seeing due to an overdue balance that we didn't know about. Heartless and rude would be the best way to describe the people I have dealt with. The word inept also comes to mind. Dr. Forgues is an excellent doctor but due to his office staff I will be looking for a new eye doctor. read more

Friendly staff, modern, current technology in use. Dr Forgues was knowledgeable, friendly and took the time to provide detailed explanations to questions. Very happy with the experience. read more

Buyer Beware! Do your research prior to purchasing glasses at this company. They mark up prices drastically, especially when they know you have insurance. I purchased a pair of Ray-Ban sunglasses here recently and they charged my insurance company over $700 dollars. For back story, I purchased the very same pair of frames (including prescription lenses) a year ago, without insurance, for $434 at a local competitor. The only reason I needed to buy them again is I had lost my original pair. This time I decided to buy them here since its where I was getting my exams. The frames alone cost $163 online direct from Ray-Ban at the time of purchase (I verified this). They charged my insurance company $298 for the frames, and then over $400 for the lenses. The reason this outrageous markup is frustrating is because it also causes your out of pocket to go up as well. I ended up paying $221 out of pocket when it could have been more minimal or maybe even nothing at all. To make matters worse, for the amount they charged, they didn't even provide genuine Ray-Ban lenses. The lenses I received were brighter and of lesser quality. The way you can tell if a Ray-Ban lens is genuine is because the logo is etched in the upper corner. When I called to express my concern, they stated Ray-Ban didn't accept my insurance, so they instead made the call to go through another supplier. This was never disclosed to me. Instead, after calling them to try to sort this out, they offered to source them through Ray-Ban, this time using EyeMed. This would not only cost me more money, but would require having to reach out to my insurance company to rescind the already purchased lenses. Had I agreed to go through with it I'd have been charged almost double what I did a year ago without insurance. Does that make any sense at all?! It's insane. They bill your insurance like a hospital. Once they find out what your insurance will pay, the price gets jacked up to get them the most profit. This in turn also causes your out of pocket to go up. It's a scam. And if they don't have to offer genuine lenses, or do not notify customers that they're not receiving genuine lenses, I can only imagine the profit margins are better. Its companies like this, and billing practices like theirs, that make purchasing online all the more appealing. They are dishonest. My recommendation is to skip the middle man and find better pricing without the crazy markups elsewhere. Learn from my lesson. They're not getting any more of my business. read more

I gave birth and my vision got worse. I decided to see a different doctor this time so I searched on yelp. This office has the highest reviews so I went. The office seemed small but clean/organized. I liked the staff. I came in late but they made my visit work out. They have high caliber machines, I was impressed. The doctor answered all my concerns. Here is my picture with my very first transition glasses. read more

Forgues Eyecare - Optometrists Near Me - Worcester, Massachusetts

Dr. Matt is so knowledgable, patient, and friendly. He has amazing technology in his office. His staff is very helpful. All-in-all a great experience. I highly recommend. read more

I was fortunate to come here through a work recommendation and order safety glasses. It was through appointment only for safety glasses but the process went by so fast and smooth picking them out and ordering them that it hardly felt like it was an errand that I HAD to do that day. The optometrist was very friendly and asked me questions to make sure I was picking the right pair for me that was relevant to my safety needs. As well as making sure they looked good on my face. Very knowledgeable and professional. read more

Forgues Eyecare - Optometrists Near Me - Worcester, Massachusetts

I've been coming to Forgues Eyecare for about 15 years and I've always had excellent care and service. As for eyeglasses - sure they may be a bit more costly when ordering through the office, but I have to admit that the quality has always been far better than duplicate glass wear I order as backups (like from mail order or Warby Parker.). I do wish the frame selection was more broad and current, but the service and especially the quality of the crafted lenses far outweigh the fashion. As a visual designer and author myself, I depend on precise focus, and I constantly return to the glasses that ordered in-office vs those I order elsewhere. Dr. Matt even adjusts some for distance, reading, my arm length and my laptop angle - no mail-order or WalMart will do that. Even my Rayban sunglasses that I ordered online were significantly"off" vs the Raybans I ordered from the office ( even though I used the same script). I can't recommend Forgues enough. read more

Excellent service from the staff! They were all courteous and professional! Place was abit small, but it felt welcoming, was organized and clean. My optometrist explained thoroughly on the scanned images of my eyes from the screen and I appreciate that he took the time to do that. read more

I just moved to Worcester and found Forgues Eyecare which is in walking distance of my house. The office staff were professional and courteous. Dr Forgues explained everything thoroughly and was just a really nice man. They texted me when my eyeglasses came in and I walked over at lunch to pick them up. Overall, this was just a great experience. read more

So glad to have found Dr. Matt. I was suffering from progressively worse dry eye after my LASIK surgery two years ago and my prior eye doctor simply used "band-aids" like drops to treat they symptoms. Dr. Matt actually sat down and explained the problem to me, helped me create a plan of attack to defeat it, and gave me samples of items used to help treat the condition. I finally feel like there is a light at the end of the tunnel! Also, great friendly staff and state of the art technology on-hand. Overall a great experience. read more

Located near Elm Park just off Park Ave. Parking is across the street but free and fairly close. The office staff was friendly and professional. I arrived 10 minutes early for my appointment and was seen almost right away. The Doctor was professional and well spoken and explained all the tests in advance. All questions were answered. If anyone is looking to cheat on the test the bottom row was O S B C. read more

Great place & Amazing staff. My favorite is the Opto map exam, it takes images of your retina with no dilation. I called other Optometrists in Worcester who offer this exam & there's only two and Dr. Forgues and Associates is one of the two. They also have a bigger & beautiful location in Shrewsbury with a lot more selections of glasses. read more

Doctor Matt was personable, thorough, and professional. He took the time to explain everything and to alleviate concerns I had re: the differences between ophthalmic and optometric care. The other folks in the office were efficient, handled my insurance beautifully, gave insightful advice on frames, and really took time to understand my situation. I got a great exam, my glasses are great, and I'm very happy. read more

Went to Dr. Forgues based on Yelp reviews because not happy with my current prescription for contacts with another provider. He did a thorough exam and made recommendations for a new prescription and different brands to try. The new prescription is already better. Trying another one next week to choose which is best. Very pleased with the care so much that my husband is going to commute from Fitchburg to see him for his next exam. Friendly staff, nice office. So pleased to have found this practice for my eye care. read more

I took my eye care needs here from another provider that I wasn't happy with. I went to the Worcester office, across from lovely Elm Park, and the staff was very friendly, welcoming me as a new patient when I walked in the door. Dr. Matt carefully took his time, making sure that my newly diagnosed astigmatism was taken care of with the third trial pair of contacts. He and his staff were also clear and helpful with pricing, which is the thing that bothers me at eye care places when they don't. He even recommended not rushing to change my glasses lenses because the prescription change might not be significant enough to be worth the cost. I would definitely recommend this practice! read more

Friendly staff, great service, great selection of frames and a very helpful team to make the right styling decision. Dr. Matt Forgues offers detailed explanations about the exams and results, answers every question you will have for him, and it's always nice to catch up! I highly recommend them if you are looking for a new eye doctor. read more

I just got back from seeing Dr. Matt Forgues in the Worcester office. I was in dire need of getting an appointment due to an eye issue I was experiencing the last 3 days and it was worse when I woke up this morning. I called their office this morning and spoke to Sue who is wonderful and friendly! I was able to get an appointment this afternoon and was seen by Dr. Matt. I never met Dr. Matt as I'm a patient in the Shrewsbury office and a patient of Dr. Mark (his father). Dr. Matt is extremely down to earth and took the time to exam me to see what was going on. Sure enough it was a sty that was infected which was causing pain and swelling and he was able to take care of it right there in the office. He answered all the questions I asked and made me feel very comfortable. Thank you to the Staff and especially Sue for your hospitality and for getting me in right away today. And thank you Dr. Matt for taking care of the problem! It was finally nice to meet all of you! :o) read more

I've been a patient of Dr. Matt Forgues for years and highly recommend his office. The staff is friendly and thorough, and Dr Forgues takes the time to explain the exam, treatment options, and answer questions very patiently. My eyes are in great shape because of the proactive care I receive here, and I really wouldn't go anywhere else. I'm very happy to recommend Forgues Doctors of Optometry. read more

I have been a patient of Forgues Optometry since 2009 after choosing them for my Lasik eye care. Friendly, knowledgeable staff and great eye care with cutting edge technology (no puff of air glaucoma test here!). It is amazingly easy to book appointments (online or via phone). I can not say enough good things about this office. I have already referred both of my parents (who are now regular patients as well) and will continue to refer others. It's not easy to find a medical practitioner that you want to rave about, but I have found one with Dr. Forgues. (I also happen to live quite a ways away from this office - 40 min drive each way - but it is so worth it.) read more

I came here for the first time after trying out another local eye doctor and being really unsatisfied. I have been seen by Dr Mark and he was very thorough and I found the exam to be good. I ended up in the office after getting a prescription filled from a prior exam that was making me feel dizzy. Dr Mark took his time to really make sure he was finding the right perception for me, and it turned out the prescription from the other doctor was putting my astigmatism out of whack and that's why I was feeling dizzy. I was really apprehensive after a false start at a new eye doctor before coming to this practice. The staff is also really nice and helpful. The woman who helped me pick out new glasses was great about offering advice and also making sure I knew what costs I was looking at. read more

The doctor and the staffs are friendly. I have been going to Forges optometrists since 2012 and I will recommend this eye care to everyone. Last year I decided to get contact lens instead of glasses. Dr. Mark took his time to make sure he was finding the right perception for my contact lens. It has always been a great experience for me. read more

I just visited Forgues office in Worcester, for the first time.staff was friendly. Dr. was great.they made me buying my first pair of glasses easy. Thanks. read more

I've been coming here for 20+ years to see first Mark and now his son Matt. Dr. Matt Forgues is a phenomenal eye doctor who is both knowledgeable and approachable. My whole family goes to Forgues optometry. Highly recommended. read more

The staff is great. The exam is very thorough and the staff and the Doctor took the time to go over the results and answer all of my questions. I was very pleased with the entire experience. read more

Very friendly, knowledgeable, and courteous staff. Did not wait long to be seen. Dr. Marc Forgues conducted my exam and explained all the findings as he went along. Very good experience. read more

I have been a patient of this practice for quite a few years now. I have seen both Dr. Matt and Dr. Mark. I am always given an appointment, even on short notice. I am confident with the care provided by both doctors. Everyone in the office is extremely helpful and pleasant. I cannot say enough about this practice...I will never go anywhere else. read more

I have been a patient at Forgues Eyecare since before 2002. I have always had great experience and been very pleased. Many years ago it was after hours and the office had closed about an hour earlier and I was panicking because something was in my eye. The answering service contacted Dr. Matthew and he was already on his way home. He asked if I thought it could be an eyelash. I told him that if it is, I will feel really stupid. I could open my eye. He told me to meet him back at his office in an hour. Thank god because he found a piece of metal in my eye and was able to get it out with a magnet. It took about 20 seconds. He gave me ointment for my eye and saw me again the next morning stating that my eye had healed over night and if we hadn't taken the metal out of my eye the night before, I would have been in surgery that morning having my eye repaired as the metal would have imbedded itself into my eye. That was when I knew that I found myself a great eye doctor. Now my son is seen there because I have total trust in them. read more

It's easy and quick to get an appointment, and the staff are lovely. Dr. Matt is very thorough and knowledgeable, and he takes his time to explain everything. They have all the latest technology/equipment, and they stock a large selection of contacts in a range of prescriptions. I couldn't be happier with this practice. read more

Highly recommended! Convenient Worcester location, easy to make an appointment, friendly and efficient staff. Dr. Haake was professional as well as friendly. All around a positive experience, and never pushy. read more

It is always a pleasure to go to this office everyone is very friendly and welcoming. The doctors see you on time and are very informative. They have state of the art equipment and I always feel like they have given me a complete exam. I would recommend them to everyone. read more

I had been to a couple of other eye doctors in Worcester but felt like none of them really cared about anything but making money. When I found Forgues, I was delighted. I have seen both Dr. Matt and Dr. Mark and find them to be thorough, caring and knowledgeable. Lee, the optician, took time to explain how my benefits could be applied to getting my frames and lenses. It has always been a great experience. read more