Sorry to hear about Nicks passing. Wish I could find another Nick. We are still happy with the…read moreRheem system and will buy another soon.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

The condenser cooling the downstairs finally quit on us, and we asked a bunch of companies to come…read moreout and propose a replacement. Morgan struck us as an honest technical guy who wasn't interested in playing sales games, and he told a great story about the company's values and why he chose to work for them, which left a positive impression on us. His solution was more expensive than our other finalist, but not the most expensive we had seen, and there were some specific things about the thermostat we preferred over the other option. Since October is a slower time for HVAC companies, they were able to schedule our installation for the next day. The installation crew was great. Casey, Daniel, & Kevin were constantly letting us know what was going on and regularly checked in to make sure we were happy with the installation. Alphonso worked hard in the background, lugging all the parts and equipment up and down the stairs. The new system was much longer than expected (roughly 25 feet end to end), and they were very accommodating about moving it all further into the attic and routing the ducts overhead so that we could recover floor space for storage. We really appreciated their willingness to work with us on the details rather than just making things easier for themselves. They set down fabric on the carpet, vacuumed at the end of the job, and generally tried to leave the place nicer than they found it. The owner, George, stopped by to check on his crew and spent more than an hour going over details with them. Seeing that level of hands-on involvement and attention to detail was very reassuring. Overall, we were impressed by the team's professionalism, communication, flexibility, and care for our home. No one wants to dump a bunch of money on HVAC, but the experience gave us confidence that we chose the right company.

We were getting a roof replaced, the roofers by accident hit something on our AC unit. We called…read moremedley to try and come out around 5:00 PM, the lady told me they didn't have anything until the following, day mid afternoon. We were so surprised that the owner, Texas, called us after hours to walk my husband and I through how to fix it over FaceTime for over a half an hour, that way we could have AC that night. Sure enough, we were able to get it fixed due to his excellent instruction! We were so grateful he went above and beyond for us and said he was happy to help at no charge. For any future problems we're gonna be going to them! Love working with people with care & integrity!

Medley sent Colton to take care of my summer AC problem. He was on time and very organized. He…read morediagnosed the problems and offered multiple solutions. He was very knowledgeable and friendly. I would highly recommend Medley and Colton if you need any HVAC work at your house. Was it worth the price? Absolutely! With outside temps over 100 you need someone good and quick. Not cheap and next week. I called Saturday evening around 7 and used an AI assistant which scheduled me for Monday. Here it is Monday at 11am and I'm giving a review in a cool kitchen! 5 stars for sure!

The process of replacing the old A/C system was thorough, professional, prompt and reasonable…read morepriced. Ryan impressed us as professional, personable and honest. I did use Chatgpt to find the top 5 A/C firms on the Plano area and the top A/C units. Dragon Air was at the top as was the new A/C unit. I did research Dragon Air and the A/C unit to confirm Chatgpt.

This place has a 5 star rating for a reason!!…read more A few months back our AC completely went out. The owner, Dragon, came out personally and prioritized us because we had no AC. He was able to track down the electrical issue and get us back up and running, but was very upfront that the repair was temporary and eventually the system would need to be replaced. We later hired them to do a full HVAC replacement. Dragon came back out with his team bright and early, and they replaced the equipment in the attic and upgraded the outside compressor. Everything was done with precision, they knew exactly what they were doing, and the whole job was handled professionally. Their pricing is very fair. Not the cheapest, not the most expensive, but done RIGHT. And when it comes to HVAC, that's what matters. Absolutely recommend Dragon and his team.

Roman with Rescue Air was very prompt, friendly, knowledgeable, and courteous. He serviced and…read morerepaired our condenser and HVAC quickly and efficiently. I appreciated his professionalism and excellent communication.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

Rock Solid HVAC diagnosed our 3Ton unit with a large refrigerant leak. We decided to replace the…read morewhole unit as it was getting old. They gave us a fair price on installing an American Standard unit. Their installation, warranty and service were great.

Our upstairs AC wasn't cooling. Rock Solid was able to come out quickly, and started with the most…read moreaffordable options to fix rather than trying to upsell on things we didn't need. If you're looking for an honest assessment and fast work, Rock Solid is a great choice.

I've used Collin Air Conditioning & Heating since I bought my house in 2005 and I've always been…read morepleased with their service and their pricing. They always do their best to help me out of my current predicament, working with my schedule, technical issues, or financial constraints. Everyone is friendly and helpful, from the owner to the office staff and the technicians. Many of the staff have been there for years and it's always good to see techs I've come to know, like Jimmy. Recently, I was impressed with Alex's "detective" skills, and appreciated his resourcefulness in fixing my problem.

They were extremely friendly and I felt like the were honest about their pricing and work that…read moreneeded to be done. They came out and checked if my dryer vents needed to be cleaned and let me know they didn't and didn't try to sell me on a service I didn't need

I had this company replace my water heater and service my air conditioning in my home. Have nothing…read morebut the highest praise for everyone I have been working with at Paschal. I have been particularly impressed with every technician that has been at my home working. Communication, timeliness, neatness , ability to resolve and complete the work and answer all my questions exceeded my expectations and their documentation. Including pics,was great. You will be pleasantly surprised by this company and its representatives. Oh, they were competitively priced. Look no further for a mechanical contractor!!!!!

For you to consider: Too many issues to list them all. We purchased what we were told was a new…read moreunit a year ago, only to later discover it was refurbished with used parts. During installation, they released the freon in the attic instead of outside. Since then, we've dealt with a noisy capacitor, exposed old wiring, an unstable unit base, and a hole left in the side of our house that caused the City of Fort Worth to reject the installation. It took 11 months for them to return and address the city's concerns. See the photo for the quality of that repair. Two weeks after the one-year warranty expired, a clogged line caused water to flood our upstairs and run through the wall. The secondary line apparently wasn't checked during installation. They blamed the builder from 25 years ago and took no responsibility for testing when they installed. Their solution after another service fee, pay for a membership + $700 to plug the secondary line and install a leak alert. No thanks. We loved the company they purchased, which is why we trusted them. Our experience since has been unprofessional communication, questionable workmanship, and repeated attempts to charge more rather than stand behind their work.

Great place for Parts! I recommend everybody buys at least an extra capacitor for their AC system…read morefrom these folks

This company is awesome!…read more My A/C Condenser fan stopped spinning, and I thought the fan motor went out. Brought the fan and motor into the shop, and they were able to test it on the spot. Found out the fan motor was perfectly fine and my capacitor was out. Highly recommend this company.