We had bought a recliner from the store, and it was amazing…read more Ask for Jay, as he explained us very well the different options available and was helpful in clearing our doubts. I had recommended this place to one of my friend as he wanted to buy comfortable bed for his parents. And from what I hear from him he is also very happy with his purchase. I think the store has many value for money products. Highly recommend!

According to the lady who helped me, everyone who works there is deathly allergic to service dogs…read more They would prefer you not bring your service dog inside. They were out of what I needed. I will say the price turned out to be decent on the item they were out of when I ended up shopping around and buying it elsewhere, and their parking lot is well laid out. But since my dog needs to be with me, we will not be going back.

Decent place. Large selection of medical items/equipment. Decent service. On the pricier side,…read moreespecially for rentals. Rental prices aren't clearly posted. Initially chose this because I was running errands in the area. Would come here again if there were no other options, but I think next time I'll check out another med supply store in the South Bay.

Never call when they say they will. I had to remind them about my delivery. I'm just not satisfied…read more I spent a lot of money cash and I was not not happy so I will not be going back there.

I can't recommend this place. I dealt with them online and by phone and frankly have no idea where…read morethey are located because I ordered a home test kit. Omigod, they take days to reply, then lied to my physician that they had been calling me and left messages. Test was easy to do for two consecutive nights at home. Bu they took a month to send the results. A simple 10 day test and result email was dragged on endlessly.

I started out at their N Jackson location for the sleep study and initial consultation..but then…read morestarting coming to this location because they had my device available. I worked with Dr Yuen and Aline. Both wonderful and caring people. Aline really took the time to help me with the machine and adjustments. She even follow-up'd with me via phone call to see how things were going. I would highly recommend this place if you suspect you may have sleep apnea.

After a fall from my hoyer lift, I reached out to Lift and Transfer to schedule an inspection for…read moreApril of 2025. The owner of the company, Craig Coogan, came to my apartment late and smelled strongly of alcohol. He was visibly under the influence. My caregiver was going to be off her shift, and I let him know. He aggressively insisted that she put me in the sling, because I weigh 130lbs and that should not have happened. I told him that my next caregiver was on her way to my apartment. He insisted that I should get in my hoyer lift again. While we were waiting for my next caregiver to arrive, he stated that he works with everyone in the Bay Area for Lift and Transfer and has been doing this for 28 years, and then said for 25 years a few minutes later. My next caregiver came in, and I was put in the hoyer lift and raised up as high as I could go. There was nothing underneath me, and my caregiver stated that she wanted me to be in my wheelchair while we discussed options. Craig declined, said I was safe, grabbed the sling, pulled it hard, and shook it back and forth. As a reminder, I had fallen out of the sling because one of the straps came off the hook. He then put his hand on my upper leg close to my vulva and my shoulder without asking for consent. He left it there for roughly 3 minutes. As a disabled woman who cannot physically defend herself, this caused alarm because there was no reason to touch me. Also, because he seemed drunk, I couldn't predict what he was going to do. He would ask my caregiver to adjust the sling and then proceed to do it himself in a rough manner without asking for my consent. He was aggressive when telling my caregiver she was doing it wrong when she stated that she did manual transfers. She stated that we preferred it that way with her, because she can pick me up. If he had come at his scheduled time, then my previous caregiver, who uses the hoyer lift would be able to show him how she uses it. He would not offer different solutions for how my caregiver could transfer me. It got to a point where they got into a verbal argument, and I had to raise my voice at him to tell him that he is not here to discuss this. I was then put back in my wheelchair. My caregiver stated she has another client with a different hoyer lift that might be a better solution. He kept pushing her to tell her who it was because he had been working with everyone for 25 years. She was hesitant to tell him because she did not want to violate client privacy, and then he stated again that he had been working in this company for 28 years. After that, he gave her his card so she could send him a picture of the hoyer lift. Afterwards, he was drawing a map of my room to demonstrate other options for hoyer lifts while my caregiver was doing work around my room. He would not move out of the way when she politely asked him to move multiple times to where she had to squeeze behind him and brush against his body. He would not acknowledge her. When he drew his map of my room, it did not make sense of what he wanted to do. He had this idea of putting the hoyer lift in the ceiling, which I stated I was not comfortable with. He gaslit me by telling me that it was fine and I had to tell him that my ceiling would not be able to hold a hoyer lift with the poorly designed ceiling in my apartment. He then continued by suggesting putting me in a hoyer lift that could put me further down in my bed. When I told him that I would not want that, he then suggested putting me in a hoyer lift where I could park my wheelchair in the hallway. This did not make sense because my staff would not be able to safely get me out of my chair or bypass my wheelchair to get me to the bathroom on my commode chair. His next suggestion was to park my wheelchair facing the wall. This would not make sense because my caregivers would not be able to put the straps from the sling on the hooks safely. I stated that it wouldn't feel safe doing it. He then suggested, again, placing the hoyer lift in the ceiling and parking my wheelchair in the hallway. It had become more obvious that he could not think logically due to being under the influence. Afterwards, I walked him out of my room, where my caregiver was cleaning dishes. He kept talking to her about how she should not be manually lifting me and mumbling that it wasn't safe for her back. He then tried to give her his card again. At this point, I understood that he would not leave without me forcing him to leave. I had to walk him out of my apartment building to make sure that he was out of the building. I did not feel safe until I knew he was out of the building. Not only was I concerned for my safety, but I am still concerned for the clients that he continues to work with.

Thank you to all of the staff at Lift and transfer specialist for your excellent installation and…read moreadjustment post installation. You really did a great job and I want to let other people know that.

After hand surgery, I needed to wear a sling, which was provided at the surgery clinic…read more Imagine my surprise when a bill for $45 arrived, even though the surgery was covered by private insurance, for a cheap, made in China excuse of a sling. Had I known how much they were going to charge me, I would have bought it elsewhere for $13. Overpriced and on the verge of deceitful. No thanks!

Sports Bracing USA is one of the most horrible organisations that I had to deal with. I had a knee…read moresurgery and post to the surgery needed a crutch and a knee guard. My doctor did not tell earlier that I have to buy those . In that case I would have brought them from Amazon at less than half the price. Now they charged double the price for those items , which are available in market at half price. So , when I call them asking for options if they can do anything with the pricing, they said nothing and it will incur a 20% Interest on the outstanding balance . (20% interest -- Is it a credit card Cash Advance rate) . They are one of the inflexible organisations that you would not like to deal with.

we purchased an Inogen portable machine from this company for $2,400. The modulator went out…read morewithin less than two,months. We called the salesperson - no response. We called the number listed on the contract - left messages - no response. Finally after more that 6 days, the salesperson called back. he could not believe the machine was not working. Took him a week to pick up the unit - left a loaner. After about 8 days - I called and was told it would take 10 business days. 14 days later - no machine - no phone call. I called again - I was told I needed to be patient - the machine was sent to Texas. waited again - called and told the salesperson - we want our $$$ back, we were told - we do not give money back. All of a sudden, the machine is here and he could deliver in the next 30 minutes. I said no - if this was the kind of service - what would happen the next time. The salesperson now wants to pro-rate the use of the loaner. He insists we need to pay for the use of the machine. my husband has Pulmonary Fibrosis and he cannot be without oxygen when he goes outside. I need to have equipment that is in good working order. To have paid $$$ for a machine that broke within 3 months and have to call, call, call - this is no way to run a business.

From the owner: We sell ResMed CPAP/BIPAP and Inogen One Portable Oxygen systems. read more