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7 months ago

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MD-Mart

MD-Mart

3.6(7 reviews)
5.8 mi•North Valley
•$$

Here's how they handle returns…read more You get a call from them about picking up some no-longer-needed equipment. Fine, you were expecting this. They ask if it can be today or tomorrow. You say you're not available today, but you can be at the location where the equipment is tomorrow morning. They give a pickup time of 10:30 AM to 12. By 10:30, you're there. And you wait. And wait. At 12:15 you call them. They put you on hold for "a moment" which turns out to be 2 or 3 minutes, and then they say the technician's on his way, he'll be there in 15 or 20 minutes. Half an hour later, he arrives. You say, we need to do this quickly, because now I'm in a hurry, I need to be somewhere else soon, I had been given a pick up time of 10:30 to 12. The technician looks surprised. He knows nothing of any 10:30 to 12 range. He only got the assignment to do this half an hour ago. So that's how they handle returns. They give you a time, but they don't make any arrangements for the actual pickup until you call and complain that they haven't shown up.

They delivered the hospital bed with mattress. Their bed and mattress are very very old and used up…read moreand passed the life of the useful life. Bed makes noise when I bring up, protective seals comes out. The mattress has burned marks, missing strap and doesn't inflated properly. So I called them and their technician came and re-inflated the mattress and I asked that can he replace the mattress and technician said all of their mattresses have issues. Bang? They supplie problematic equipment to customers. I would not rent any equipment from them.

Roger W Washington, MD - Receptionist Window - far left

Roger W Washington, MD

3.6(66 reviews)
0.9 mi•East San Jose

Dr Washington is a rare breed of doctor! I am so grateful for his knowledge, insights, and approach…read moreto treatment. My adult children had worked with him over the years on issues as diverse as anxiety, headaches, and sleep problems. But until recently I had not had an opportunity to visit Dr. Washington myself. However, this year I developed problems with pain in various parts of my back, neck, arms, and ribs as well as problems eating. Kaiser spent months putting me through all manner of uncomfortable tests. All the results kept coming back "normal." But I knew I didn't feel normal. So I reached out to Doctor Washington's office and was thrilled to learn that he was now specializing in providing second opinions for difficult health issues. The receptionist was reassuring and supportive and scheduled an appointment for the same week. She asked me to send all my labs, tests, and procedures to his office so he could review them in advance. On the day of my appointment Dr Washington spent 90+ minutes asking questions, listening to me and making sure I felt all my fears and concerns were heard. And then, HE TOLD ME WHAT WAS WRONG and how to fix it. I felt somewhat better immediately because I knew what was going on and what could be done to help which greatly reduced my anxiety. Over the next few weeks he addressed both my pain and my eating problems and showed me how both were connected to the Central Sensitization diagnosis he'd made. Doctor Washington is a genius and he is willing to take the time to explain, demonstrate, and otherwise educate his patients so they can be responsible participants in their own healing and recovery. I highly recommend Doctor Washington to anyone struggling with difficult health issues.

The most professional Dr I had I definitely recommend Dr…read moreWashington He is very professional,

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Roger W Washington, MD - Waiting room for patients

Waiting room for patients

Roger W Washington, MD - Evergreen Medical Center

Evergreen Medical Center

Roger W Washington, MD - USCIS - I693 Immigration Services

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USCIS - I693 Immigration Services

Air for Life - medicalsupplies - Updated May 2026

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