I have been to this place three-four times before but had stopped going, since I was never truly satisfied with the service -and the cleanliness of the place, mmmh I'm not so happy with that. I had gone for gelish nails (terrible), eyebrow wax (ugh) and pedicure (I'd say... half a** job).
Unfortunately, my usual nail technician is on leave and this studio is close to home, so I gave them the benefit of the doubt and went again last week. For the first time, I had them do a full set of acrylic nails.
I needed my 'old' acrylics to be taken off and wanted a new full set with french tips.
Without any further ado, the girl started working on taking off the acrylics. I am not kidding you when I tell you that she literally ripped off those nails and it was painful! I told her that she is really hurting me, but all she had to say was, the nails were old and so was the material that was used. Um, first off, no they are not old and even if, your point being? Try another method! Nope. I should have gotten up and leave right there but I guess I'm just too nice for that.
Then she slapped on the tips. I told her to take them in a little more, because I wanted the nails short. She heard me, she repeated what I said...and then didn't do it! I told her 'more in', but she just said "Yes, ok" kept going. By the time I saw the result, it was too late. Gosh was I annoyed. Again, I should have left!!!!
She put on the powdermix and wasn't even finished with it, she asked how I was paying, cash or credit. I simply hate when they do that!!
While she was doing the filing and shaping, she cut me and pushed her fingernails so hard into my skin to separate the overdone acrylics from skin, that again I told her that she was hurting me!!! She didn't even apologize or even care.
So she took my card, put on ONE coat of regular nail polish shine coat, put the little fan on it, went off with my card, came back a minute later and wanted me to sign the receipt. I asked, so that's it? Yup. That was it! $36.25. Pissed and in pain. wow.
I have NEVER had such a sucky new set of nails! My nails look like shit. No shine whatsoever, uneven surface and different length french tips, glue EVERYWHERE under my nails (she didn't even bother to file that off with that electric file), some skin is stuck to the glue and I have to put Neosporin on my index finger because she cut my skin and blood came out from somewhere between the glue, nail, skin, I can't even tell where the heck it is coming from, the skin is swollen and every touch hurts!
I was in that chair for not even 20 minutes for the whole process.
I am beyond pissed!! I know, I should have left and my sister told me to get them re-done but I wasn't gonna have her or anyone else in there for that matter touch my nails again. EVER.
The staff is never the friendliest. Not necessarily rude, but not nice either. My sister then told me what one of the girls said to her about military wives. I hope she will write a review and tell you in detail, just so much: it wasn't nice. I mean, they are located behind the NEX, so I'm pretty sure they get a lot of military customers!
Overall, I really tried the place, tried to liking it, even with the comments about military wives, but after what had happened this week, I am so done. They will not get my business again and I will never recommend them to anyone.
I hope my Tech comes back soon, can't wait to have my nails done nicely AND be in pleasant company. read more