I've been a fan and a customer of Promila for years and it's high time I write an update to my…read moreinitial reviews. I think EVERYONE needs to experience the magic hands of Promila. I had my not regular enough facial with her last Friday and when I was actually conscious it dawned on my why I love her so. Her facials are more than just a facial, they're a facassage or facialssage. I fall asleep every time and walk out there relaxed and looking amazing. Promila also has services that you won't find at your typical skincare day spa - shiro dara, candling, and many other Ayurvedic treatments. The Shiro dara experience is one I will never forget. She drizzles warm oil over your forehead (your third eye) and it's so relaxing I ended up falling asleep and dreaming about being on some cliff overlooking the beach. Get thee to Hercules (I know, I know...it's a hike, but well worth the drive).

All that hype of the services on yelp, but personally speaking, dint actually show any results.read more

I've been going to K21 Beauty in Union City for the past 3 months, and I can confidently say this…read moreis the best facial experience I've had. I get the HydraFacial, and every single visit has been amazing from start to finish. The space is clean, relaxing, and welcoming. The staff (Kristy) is incredibly knowledgeable and takes the time to explain each step while tailoring the treatment to my skin's needs. My skin always feels deeply cleansed, hydrated, and noticeably brighter after every session--and the results last. If you're looking for consistent, high-quality skincare and a place you can truly trust with your skin, K21 Beauty is it. Highly recommend their HydraFacial (Look for Kristy/Anxin/Julie/Alice).

I had a facial Monday morning with Jessie and enjoyed it! You really can't beat the price of $99…read morefor an hour long HydraFacial and cleaning. The spa itself was very clean and modern. The $99 special came with cleaning, extraction, head/shoulder/neck massage, and more. The hour went by fast and wished it lasted longer. My specialist recommended I upgrade to something that has more moisturizer techniques since my face was a little dry, for $139. I passed and would probably come back next time to try it. Jessie made sure I didn't feel pain and checked in on me throughout the process to make sure I was okay. My face felt so smooth and clean afterwards. My favorite part was the cleaning of the dead skin with the suction. It helped my face feel smooth. Jessie recommended I put on more M3 and B5 serum on my face, which she did during the session. Now I'll be doing research onto products that would help my face! My only feedback is have a wedge pillow to put under the legs. My back started hurting after awhile.

I have been going to California Skin Care & Day Spa for many years, for massages, facials,…read moremicrodermabrasion and sometimes just to relax in the Oceana spa and sauna... The spa is clean, the staff is welcoming and friendly and they always provide excellent advice on things I can do to take care of my -- sometimes very troublesome -- skin... Elena and Mari are the best, and REALLY know their stuff! Great skin care products are always available for purchase as well. Five out of Five!!! Roger

UPDATE: Ronald Aleteanu, one of the owners, reached out to me via comment on here. He said "reach…read moreout directly so it can be resolved at the level it should have been", which is odd, because he was the one that initially sent me the business' refund policy when I asked for a refund and rejected my refund in the first place. It just feels like he is wanting to publicly look like he is addressing the situation properly. I did end up reaching out again today, per his request, and Elena Aleteanu, the other owner, has not changed her stance. She is telling me that they can't do anything on their end and that I need to reach out to Square. Square is telling me that they can't do anything on their end and that the business needs to initiate the refund. So, I reached out to Ronald again directly, and he did not respond. In addition, he got my Google review deleted and is trying to get this one deleted as well, but thankfully Yelp is a lot better about keeping honest reviews. I also forgot to note that the service was booked for two hours total, as a side by side massage. Elena tried to SCAM my sister and her partner by offering each a 1 hour service, one at a time (because of being understaffed), even though it is a two hour service. I paid $400 for the massages, so she's was trying to tell my sister that each service (which included a full massage and facial) of $200 was for one hour only, which is a lie. ORIGINAL POST: AVOID California Skin Care & Day Spa in Newark I prepaid for a service (it was a gift), received a confirmation reminder the day before, and made arrangements for my sister and her partner who are visiting from out of town. I even paid for an Uber to get them there. They arrived on time and the place was closed. No staff, no setup, nothing. They waited about 40 minutes, while I tried calling and messaging every available number. Eventually Ronald Aleteanu, one of the owners, responded on WhatsApp , but that did not change the situation and the service still was not provided. Between the Uber and waiting, this ended up wasting about 2 hours of their time (& money for the Uber), and they left with nothing. After all of that, Elena Aleteanu (who eventually came) claimed she had called and left a message (and at one point claimed that she talked to someone - a complete lie). I never received any call or voicemail, and I confirmed that the number I entered was correct. Their explanation just does not add up, especially since they had no problem sending a reminder the day before. What is most frustrating is that they still refused to issue a refund for a service they never provided. Instead, they only offered store credit, which is completely unreasonable. I would strongly recommend avoiding this place. I also posted this on NextDoor and numerous people replied noting that the same thing happened to them. So this is not an isolated incident. I've posted those screenshots here.

Kim is just all around amazing at what she does. I love how comfortable she makes you feel and she…read moreis very knowledgeable when it comes to your skin. One of my favorite things about her is she doesn't try to upsell you on services like a lot of other spas do. I will continue to always go to her for my facials.

Very compassionate to her customers, in detailed for all what she observed on your skin to give the…read moreexact service that needs to be done,. Highly recommended. She's on time and very nice

Been visiting Miss Bianka for years, and I have nothing but good things to say! I recently got the…read morehydrafacial and it left my skin feeling so moisturized,soft, and clean. Definitely give it a try the next time you stop in. She uses the best products and it really makes a difference in your skin. She truly cares about her clients and provides such sweet attention to detail. See you soon!

This woman will be your skin's fairy godmother!!…read more FIrst of all, she works half the week at Burke Williams, which is one of those fancy schmancy SF spas that celebrities go to, that cost an arm and a leg for a facial. But Bianka will give you the same treatment that you would get there, with the same equipment and same products, for a third of the price. She works out of her home, which is extremely cute and clean, but once you step into her work room, it's hard to remember that you're at someone's house, and not at a professional spa. Not only has Bianka been a facialist for many years, she uses high quality products, gives great massages, and is literally THE nicest woman you'll ever meet. She charged me for an hour facial ($70), but it ended up being about 80 minutes, and she tacked on a few treatments that normally cost extra, but she performed them for free. She also gives great recommendations for products, but doesn't pressure you at all to purchase any. When I decided to buy one of her scrubs, I realized that I didn't have enough cash on me (she is cash only) and she told me to take it so I could start using it, and just pay her back whenever I got a chance. What spa gives that kind of service?! Lastly, on top of all this, she genuinely cares about your skin and the progress it's making. When I had some redness the day after my facial (not her fault, my skin is just hyper sensitive), she invited me to come back so she could take a look at it, free of charge. Also, I'm moving to New York next week and expressed concern over having to find a new facialist there, but she promptly offered to help me with my search by personally calling estheticians and interviewing them for me! I wish I could take her with me =( But since I can't, I will have to leave all you lucky east bay people with her talents.

I had a great experience at The Space Aesthetics for sculptra and Botox treatments. The providers…read morewerevery professional, knowledgeable, and took the time to explain everything clearly before starting. The results look very natural which is exactly what I wanted!!! Highly recommend The Space Aesthetics if you are looking for safe, personalized aesthetic treatments. I will definitely be coming back!

Had a great experience with this place, everything from booking an appointment, having my…read moreconsultation and getting the actual treatment. The place is no frills but simple, clean, intimate and professional, which is exactly what I was looking for instead of a big chain medical group. I'm a first time botox customer so carefully did my research before going in. Met with Dr. Yan Li for my consultation and treatment from her as well. Not pushy, just informative. Her recommendations made sense to me personally so I proceeded with my first botox with a conservative dose. A great way to ease me in. Definitely returning for my refill treatment and considering some pigmentation treatment as well.

I recently got the Diamond Facial at Renew MD, and I honestly loved the experience. From the moment…read moreI walked in, the staff made me feel comfortable and well taken care of. The facial itself was incredibly relaxing yet effective. My skin felt deeply cleansed, smooth, and noticeably brighter right after the session. The diamond exfoliation was gentle but thorough--no irritation at all, just that fresh, glowing skin feeling. What I really appreciated was how knowledgeable and attentive the provider was. They explained each step, customized the treatment based on my skin, and made sure I was comfortable throughout. If you're looking for a facial that gives instant glow, improves texture, and still feels luxurious and calming, I highly recommend the Diamond Facial at Renew MD. I'll definitely be back!

TLDR; the location is convenient and staff at the Fremont office are fantastic! They have been so…read morepatient with me and have shared so much wisdom about skincare in general. Every product they have recommended has worked shockingly well for my skin. I was skeptical about it all at first but that has been proven otherwise. I've gone through a complete transformation and I was once one of those people who used Nivea and a soap bar for my face. It worked while it did but after 30, not so much. I looked in the mirror and my face was so dry and my budding cracks so... prominent? Obviously no longer good enough. I did research on many places in the east bay and chose here because of its boutique-like charm and upfront prices. I wanted a personalized experience and that's exactly what these ladies delivered! My goal was to preventively restore the skin under my chin to delay my growing jowls and smile lines. Since joining RenewMDs Beauty Society, I have had Ultherapy on my lower face/neck, 4 months of Trizep, Potenza and Picosure, and a lot of Skin by Dr Sethi! I actually look better now than before I had my son having lost the extra lbs and taking more care of my skin. I get stares in public and complements again my coworkers ask me for my beauty "secrets" (lol no secrets). My husband is handsier too! All this was by no means painless - beauty is pain! And expensive! But if you are looking for a transformation/ restoration project like I was, this is the place to achieve that! Thank you Dr Sethi, Ruby, Syenna, Stephanie, and Ms Joy

I have never really struggled with bad acne or anything of that sort so I never really thought that…read morea visit to a skin clinic was what I needed. I have been coming to Abby Skin Clinic for more than 5 years and I am extremely thankful for all the services they provide. I started off with facials because sometimes a girl just needs a little pick me up, thanks Elmery! (By the way, best extractions and best massages). It then gradually started with one Botox here and there and then I realized that a little filler here and there wouldn't hurt. I've always appreciated Abby's, Dom's & Dr. Rocco's opinion, and through the years I think this is why I don't look run down like most people my age. Sometimes I tend to make appointments last minute, and they are able to squeeze me in. Obviously with this, it really doesn't leave time to put numbing cream, but I have a high pain tolerance so I can take my Botox with out it. I'll try to post pics at a later time, but my goal was to not look tired, less lines in the forehead, and to minimize my round face. If you are curious to see what I currently look like after many years coming here, please reference the profile pic where I am wearing black. Let's talk about the location: Abby's is located in a small little plaza. It's kind of a trek for me since I am located in Berkeley, but it's worth it. They also have a second clinic in concord. The interior of the clinic is very calm and serene, and not much space for additional visitors who don't have an appointment, but they seem to always accommodate everyone. One tip I would suggest for those who are first timers is, please let them know what you want done at the time of booking the appointment. This is to ensure that the staff do not run late to the following appointment.

I love this clinic! Both locations are amazing. I have done the three sessions of Fotona laser and…read moreI love the results! My skin feels so refreshed and rejuvenated. So worth it. Thank you Dom for doing an amazing job as always!

I don't do much reviews but Ariba Med Spa deserves it so here it is…read more I have been a loyal client of Ariba Med Spa for years, and they never fail to exceed my expectations! Nurse Kalee and the front desk staff are incredibly welcoming, professional, and knowledgeable, making me feel comfortable every time. Over the years, 8 years to be exact I've had Botox, hydrafacials and microneedling. All of my experience has been fantastic. The providers take the time to explain each procedure, answer all my questions, and ensure I feel completely at ease. My results have always been amazing. What keeps me coming back is their attention to detail and commitment to client satisfaction. They use top-of-the-line products and technology, and I love that they tailor treatments to my individual needs rather than taking a one-size-fits-all approach. Also with my complicated work schedule, they always finds a way to work around it so I am very thankful. If you're looking for a high-quality med spa with skilled professionals. I highly recommend Ariba Med Spa. I wouldn't trust anyone else with my skincare and aesthetic needs.

Extremely Disappointed - Poor Service, Lack of Accountability, and Questionable Practices…read moreI'm not usually one to leave negative reviews, but I feel compelled to share my recent experience with Arrive Med Spa. I've been receiving Botox for years and typically need only 30-35 units for my face (forehead, eyes, etc.). I had 79 units banked at Arrive, and because they're closing for renovations in December, I was strongly encouraged to use all remaining units in one visit -- even though I expressed that I never need that much. Trusting their expertise, I went along with their recommendation. To my disappointment, all 79 units were injected, yet entire areas were completely missed, including the right side of my forehead and part of the left. The result was lopsided and underwhelming -- I still had visible forehead movement, which should not have been the case with that dosage. When I returned to have their mistake corrected, I was told I had to pay for half of the additional units needed to fix it. I ended up paying nearly $1,000 total -- for something that usually costs me $300-$400 -- and still had to cover part of the correction for an error I did not cause. I pleaded my case to Jackie, hoping for some accountability, but she wasn't convinced they had done anything wrong. I was told management reviewed it and stood by the decision that I should still pay for part of the follow-up. What's more concerning is that, unlike most reputable med spas, Arrive rarely shows you the product being used before injection. You never see the vial or how it's being prepared. At other places I've been, they always show the Botox label and draw it up in front of you -- a simple but important step that builds trust. At Arrive, that transparency is missing, and it left me wondering whether I even received authentic Botox. I trusted this business with my care and feel completely let down -- not just by the poor administration of the Botox, but by the lack of transparency and unwillingness to take responsibility for a clear mistake. I deeply regret pre-purchasing units, and I highly doubt I will return. I wouldn't recommend this place based on my experience. Be cautious. Ask to see the product. Question recommendations that deviate from your norm. And don't assume that pre-purchasing units guarantees a good experience -- in my case, it cost me more in money, trust, and time.

I went in for a passport photo. The photo counter did not have coverage. The line built up and a…read morecashier from the front had to come help us only to find out that their camera was broken with no eta. A sign at the photo counter would have helped save time as the person behind me was also there for a passport photo.

I had gone here for years because it's convenient, but the service has been hit or miss in the…read morerecent past. The pleasant, more experienced employees no longer work there. Lines are often long, and help is difficult to receive to unlock encased products. Employees don't seem happy to have to assist you for this purpose. Apparently, you have to spend your money and also tend to store housekeeping, as one of the cashiers asked me to "please put the handcart back" after my purchase. This was a first and a last.