We were treated by the very charming LaToya the minute we entered the store. My wife and I were…read moreimmediately taken to the area where the clothes where we were looking for, and she was very helpful with suggestions and products that we might be interested in. After finding the item I was looking for I actually was so impressed by the quality that I got a second item somewhat like it but a little different. LaToya was awesome very charming very nice very knowledgeable.

Went in for gifts for my son and was greeted by a friendly and knowledgeable young lady and she…read morehelp me with many choices for him. I left the store with many Shirts and T-shirts. The two ladies did their best to make sure I got the best deals for my money. I highly recommend this store because of the knowledgeable staff

This merchant is not forthcoming, very dishonest. I ordered a blouse for $50 & they sent me the…read morewrong shirt. The shirt was too big so I returned it, but accidently sent the wrong item. It was an honest mistake. I notified them of the mistake. I accidently sent my dress, which costs more than the shirt. I observed UPS put a bag & the return slip for my dress in the bag with the return. I paid for my return. You are very dishonest & that is unfortunate for you. They received their shirt, bu they claimed they didn't receive the return slip. Stop selling illegally purchased clothing & stolen goods! They are under investigation.

The men's clothing side is kind of small, but they pack a lot of clothes into that area. They…read morebasically have jeans, shorts, shirts and jackets. The prices are always marked down, you can always get the 2 for $25 t shirts, which I usually do. The service is friendly and the store is conveniently located in a strip mall. My go to place if I'm short on time and need a few outfits.

I did a bunch of shopping for Christmas and well the deals were on fire all over the place…read moreincluding Old Navy. I saw some really cute Disney sleep shorts and for only $5 I couldn't say no but I didn't have enough for their default free shipping so I hoped that an Old Navy nearby would have it so I could just pick up. Thank goodness Old Navy at Pacific Commons had it. L O C A T I O N Old Navy is located west of 880. In the area right next to the freeway. It's near Sephora and Coldstone. There is a lot of parking in this shopping area so it's not hard to find parking. They also have designated 5-10 minute pick up only spots which I utilized when I came in. I N S I D E It does smell funky in here. Not sure what it is but it's funky. I walked in and went directly to the line for the registers as I didn't know how else to pick up an order. It said there's a designated spot. I saw a sign but not really a place to line up. S E R V I C E I did wait a bit in line as there wasn't many folks shopping the day I stopped by. It was a weekday. When I finally got to a register, I pulled up the order bar code from the email I received and they found my order and I went out right away. I did have to come back to return my order and again, I went on a weekday and although 3 registers were open, they were all busy with complicated transactions or returns. After I finally get up there to do my return, I didn't have a bar code but they were able to find my order on my account and easily did my return. That part didn't take too long. O V E R A L L Old Navy is a place I used to shop a lot as a teenager due to the deals. I find myself not gravitating to it as often as other stores but when I see a deal and cute items, I will shop here. It was easy to order online and do a store pick up. Unfortuantely wait times can vary and can cause an easy 5 minute stop to become 15-20 minutes. Again not too bad but wish it could be faster. I will definitely utilize this store in the future due to the proximity and the easy parking, but unlikely to often shop here.

Visited this store yesterday and came out as an extremely happy customer only because of the…read morecustomer service at the checkout counter. Lola did everything to resolve all queries . She was extremely polite and patient. She also put in extra effort to call up another store . She also looked into the stock in the current store and found another trouser with the same size , but a different color. Not only this, she maintained her composure while she was training a new customer associate. Kudos and best wishes to this young lady !

when it comes to put together, easy walk through not to crowded , way better than the location on…read moreTennyson , great selection when your early enough before the crowd comes , kid shoes need work on quantity , adult shoes need better selection of shoes, AND PLEASE MORE PLUS SIZE CLOTHES , service always great , and value of clothes great , walk out with at least 6-8 outfits under $100 ..

They wouldn't allow me in the dressing room to try on my boots. The manager didn't care when I…read moreinformed them I had a stiff knee and needed a chair. They were rude and crude. I am black but that wasn't the reason, I am a man of God, preach the gospels, I am also a left wing activist. These things make me a target of a slander campaign to any business I frequent. I was in there late on 5/7/25 BTW they did get me a chair but it was in a rude way, they made it cleart I was not welcomed in there

Customer Service is AMAZING ! EVERY customer is greeted, regardless of how busy they are. Sharon is…read moreabsolutely AMAZING and the sweetest! She sets the bar high! Big dressing rooms, clean & organized store. Good temperature, not too hot or cold. The BRA sale is buy 1 get 1 half off! The undies are 5 for 27.50! The store is big and has a nice parking area close to the store.

I felt put in a difficult position when I was asked for money by members of management. As a new…read moreemployee, I did not feel comfortable refusing the request because of the power imbalance and my desire to make a good impression. It created an uncomfortable situation that I believe should never be placed on a new hire.I had a very disappointing experience as a new employee at Lane Bryant in Normal, IL. From the beginning, I did not feel supported or welcomed. One of my biggest concerns was that managers asked new employees for money, which I found inappropriate and unprofessional. As a new employee, I also heard negative comments being made by people in management and others above me. The work environment was filled with back-and-forth disagreements and a lack of professionalism and respect between key holders, assistant managers, and store managers. Instead of working together as a team, there seemed to be ongoing conflict that created an uncomfortable atmosphere for employees. In addition, I arrived on time for my scheduled shifts but was still expected to wait for the store to be opened, even though I had done my part by arriving on time. I was also not given direct contact information for management or consistent follow-up. When I requested a manager's direct contact information or asked for additional support, my concerns were dismissed rather than addressed. As a plus-size person myself, I know there are limited places to shop for clothing in my size. That makes this experience even more disappointing. Because of how I was treated as an employee, Lane Bryant has lost my future business. I also cannot recommend this store to others based on my experience. New employees deserve proper training, respectful communication, and support from management. Unfortunately, that was not my experience. I hope these concerns are taken seriously so future employees are treated more professionally and respectfully. a concern mom of two young ladies who worked there.

Shoutout to Brenda for absolute next-level customer service!…read more I came into this Dollar Tree looking for specific items for my nieces' upcoming birthdays. After seeing me struggle to find exactly what I needed, Brenda stepped right in and completely went out of her way to help us. Not only did she recommend the perfect items that aligned exactly with what we were looking for, but she did it all with a genuine smile, incredible kindness, and so much enthusiasm. It is so rare to find that level of dedicated, joyful service these days. Employees like Brenda are the absolute gold standard and the exact reason customers want to keep coming back to a business. Thank you, Brenda, for making our shopping trip so wonderful and helping me get ready for a special birthday! You are a rockstar!

Older shopping mall and older store. But enough on the shelves and friendly hardworking people…read morethroughout. Store clean and orderly. People diligently stocking shelves. Grabbed some Easter stuff for kids in the family.