The communication skills with the intern technician or summer help Jenna was horrible. Had a 10 am…read moreappointment and didn't get seen until 10:20 with the dr. Was double booked and asked if I was here for a totally different shot I said no heart worm shot n bordella shot. He looked at Jenna n she said oh that must be another dog. Doctor was great discussed how she healed from her getting neutered 2 months ago. Said she did good, and requested medication for her to travel which he prescribed. Doctor left and she took my dog in back and I waited for 30 min. Asking reception where is my dog she only getting two shots. Jenna finally came in and said it takes 10 min for a heart worm test. I told her I didn't request a test! She informed me she needed one to get the shot. I told her that's not what the doctor said. She had all her lab work done previously when she got neutered. She said that was 2025 last year. I said could you please go back and read her chart you got the wrong dog! She was here two months ago. To make it short we were there for hour and 15 min. I refused to pay for the test that I did not request she wouldn't give her the heart worm shot. Secondly manager asked why I requested for Jenna not to be seen in the future with my dog. Told her the story and she said it's just a miscommunication and told the receptionist to make sure they charge me for a physical exam. Which they added the heart worm exam with it. That cost $82 for the exam n I usually pay only $45 totally ripped off and manager didn't help at all!!

Profit over patients should be their motto. After spending $1500 on allergy testing (I was told…read morelater by another veterinarian it was unnecessary testing). I wanted to save some money by purchasing allergy medication online. It was half the price South Auburn veterinary clinic was charging. And they told me they would only sign to fill online prescriptions once a week on Wednesday. So they forced me to purchase another week of medication from them, or pay another 50+ dollars to get seen by another veterinarian, or make my pets suffer with allergies. Then they act like they were doing me a big favor when they forgot to fill it out on Wednesday the following week and they had to fill it out on Thursday. This place is a scam and I would avoid it at all cost.

Dr Hass is amazing!! She's focused on getting your animal…read morebetter. My previous vets were taking shots in the dark Dr Hass got test results so she could have a tactical approach.

I have been in the Auburn area for 20 years and been a client at several vets......During that time…read moreI just could not find a vet that was a good match for me and my dogs... And then I found Dr Haas.... ! She is compassionate , has a soft hand with the dogs and is a detective in finding a difficult diagnosis ! so fortunate to have found her !

Dr. Natalie and the staff took excellent care of my dog, that was viciously attacked by another…read moredog. Thank you!!!

Your new policy of refusing to approve meds to an online pharmacy is very disappointing…read more Having found out you have been purchased by a large practice management company and my fabulous vet is gone I will be taking my business elsewhere My vet and your care for one of my very sick dogs are appreciated however this new policy is unacceptable

AWESOME place, vet, Dr Peggy, and staff. Kind. Happy. Helpful. Knowledgeable. Could not have gone…read morebetter. My cat felt it too, and was CHILL with it and them all. Diagnosed his injury, treated him and hes back to normal. Glad they are here

We are loyal Dr. Peggy clients since 2012 when we acquired our first Scottish Straight and he is…read morestill going strong. He started my entire extended family's love for the breed. We have 2, my in-laws had 1 (passed from old age), my sister has 2 and my mom has 1. All of our kitties are extremely healthy and thriving. We are extremely grateful for Dr. Peggy and her expertise. Highly recommend!

Thank you Gold Ridge. They were able to accommodate my family for an in home euthanasia for our old…read morekitty within the same afternoon! Other companies I looked into only worked certain days of the week, and were limited in coming out to my area in Dutch Flat. Great to have these type of businesses willing to serve our community. Thanks ladies

The staff are UBER friendly and the diagnosis and treatment that we got for our cat was EXACTLY…read morewhat he needed. The total amount of treatment that he could have received could have been $1400, but the vet (Dr. Marrs) explained very patiently what we could do as a minimum treatment, and only add more if needed. Our cat is doing great now and it doesn't look like we even need more treatment at this point! She completely solved the problem with minimal cost / work. I see this as a mark of professionalism - she really knows her stuff. And I appreciate this. Simple solutions are the best solutions, and she nailed it. Thank you North Fork!!

I almost never write negative reviews. If you look at my history on Yelp or Google you will see…read morethat when I leave a review it is almost always positive. I am not someone who tries to attack a business online. The only reason I am writing this is because I feel I was genuinely disrespected and wronged, when I simply just wanted some accountability and integrity in return for their miscommunication and failure to produce lab results when they said they would. It is concerning to take a loved one in to find out what might be wrong, trust the clinic to handle it, and then be left hanging for days wondering if something serious is happening and whether they need immediate attention. On November 13 I brought my dog, Buck, to North Fork Vet for a checkup (vomiting in-digested food and red itchy paws) and paid over three hundred dollars for full bloodwork. I was told the results would be ready that night or the next day. No one called. Wanting to be patient and give them time, I didn't call back right away. It wasn't until Tuesday, November 18, that I finally reached out since it had been several days with no updates. I was told a veterinarian would call me soon. No one called. On November 24 I called again and was transferred to Ben, the manager. Instead of solutions he gave me excuses. He said the doctor had personal matters (this is 11 days after the fact) which I completely understand, but that doesn't help me get any closer to answers. I had paid for important tests and still had zero information about my dog's health. This morning, after an already frustrating conversation, Ben called me back. He did not have results. He called only to tell me that the owner of the clinic "tried to call me and left a voicemail." That is where everything fell apart. My voicemail has been full for over two months. I got ahold of AT&T and into my account and opened the call history and there were no incoming calls from the vet on Nov 18th. I didn't have any incoming calls that day only 3 outgoing calls, 1 of them was to NorthFork Vet at 9:23 am (the call that I made to them to try and get an update on the labs). Here's the thing, The clinic has my email on file. If they truly reached a full mailbox, they could have easily emailed results. My phone number has been the same for thirty years, so the claim that a message was left is not true unless they were calling the wrong number. I was frustrated, and I am honest about that. I never yelled, but I was emotional after paying for tests, getting no results, being told different stories each time, and then being blamed for ignoring a voicemail that literally could not have been left. When I tried to express this, Ben said, "I don't know what's wrong with you." That comment to a worried pet owner was unacceptable. He then told me that he would no longer be working with me or my dog. Honestly, once trust is broken I understand that. He said my money would be refunded, which I appreciate. It was truly never about the money, I just wanted to know that Buck didn't have any major complications. What shocked me was that he also said the veterinarian would not be calling me at all anymore and that my dog's lab results would be emailed with no explanation from any doctor. I did finally receive the labs today from North Fork Vet, but now I have to go to a different vet and pay more just to have a professional walk me through the findings. North Fork may have been in business since 1984 and may have a good reputation, but none of that changes what happened to me. I paid for lab work and never received a single call from a veterinarian. I was given conflicting explanations, told things that were not true, blamed for a voicemail that cannot exist, and eventually dismissed entirely. I am writing this so other pet owners know what can happen. No one caring for a pet should feel ignored, blamed or disrespected like this. I wish the clinic the best, but I am extremely disappointed in how I was treated and how this situation was handled. To leave on a positive note, thank you so much for taking care of Buck for the first couple of years. We really had nothing but positive outcomes until recently. We wish things had ended up differently. Dog bless.

The finest Veterinarian I have ever had care for my animals. he allows you to be with the animal…read moreduring any and all procedures which not one other Vet does that I know of. That is huge for the animal (it knowing you are there too) and for youi.

Dr. Van Geem is an excellent vet. He is very, very knowledgeable. He quickly figured out what was…read morewrong with my very ill cat after he had been misdiagnosed for several months through another area vet. I was actually referred to Dr. Van Geem by a third vet I took my pet to. He always seems to be very up on the latest research on many different diseases. He tends to be a bit on the serious and quiet side, but he has always been very helpful and even optimistic when things were not going so well with another cat I had who was very ill. He helped me keep her alive for many years beyond what other vets said was possible. His wife Erin is a sweet and steady presence in the front office, and I really love his staff. The best thing about his clinic is that he really encourages the owners to be present during procedures, and to be there with their pets when they come out of anestheia. I trust Dr. Van Geem more than any other vets I've seen in the area.

We have 5 Maine coon cats so it started to become a hassle to bring them to the vet for just a…read moreregular check up. We called Dr Paula and she scheduled with us the following week, which was great. The ease our cats felt with their check-ups was amazing and totally relieving and stress-free for us, as fur baby parents. That said, the biggest benefit we got from this was finding out one of our cats was in a dire health situation and we didn't even know. He didn't show symptoms of distress or unwellness. She noticed his hard stomach and was able to direct us on what to do next, to the point where she saved his life. We are so grateful for the expertise of Dr Paula and highly recommend her to anyone who feels the mobile vet service best fits your needs. Dr Paula and her assistant are so personable and obvious experts of animal health. We are so happy we found them and will always hold in our hearts that they saved our beautiful boy, Harris. I highly recommend Dr Paula!

I watched Dr. Paula and her assistant help my sister with her sick dog as they put her to sleep…read more They were warm and professional. I am going to book her today as my beautiful Burmese is deathly ill.