Tiffany Stained Glass recently restored an antique slag lamp and a wonderful old stained glass…read morechurch window of King David for me. At all times, communication was prompt, professional, and courteous. The workmanship on both pieces was exceptional. A custom frame for the large stained glass window which complemented the piece perfectly was also made. The window had to be shipped to Southern California and Tiffany Stained Glass built a superb crate in which to ship it. I highly recommend this company for any of your stained glass needs. I found their pricing to be quite reasonable considering the quality of the work done.

We had 2 stained glass windows made for us by Tiffany Glass. The windows are a beautiful addition…read moreto our living room. The workmanship is good. Our house was build in the 1920's and the windows look like original fixtures. Tiffany was responsive to our questions and ideas. We would recommend them to anyone who is considering stained glass windows in their home.

I contacted Gem Electric to inquire about purchasing a Mogul LB for an electrical panel. I spoke…read morewith Jeff Conrad to assist me. Not only was Jeff extremely helpful, but he took the time to help me find the product I needed. Even though he did not have the product I needed , he assisted me in finding a supplier that did. He called other suppliers , provided me with the exact product and model number I needed . This allowed me to more definitively explain and get the product I needed. Outstanding customer service.

Great place to have lamps, chandeliers or even to purchase odd size light bulbs. They know just…read moreabout everything electrical. Not expensive at all. They have been in business for years. SUPPORT local small businesses.

We experienced several outages in our home due to faulty circuit breakers and Ryan helped us out on…read moreshort notice. He picked up the phone and reassured me that he can come out quickly and address the issue. In fact, he was able to diagnose the root cause over the phone and came prepared to resolve the issues. While fixing the issue, Ryan took the time to help me understand my electrical panel and explained the process of how he was going to fix the issue. After the work was completed, he ensured that there were no ongoing issues and that the work was completed to my satisfaction. At no point did Ryan come off as impatient or made me feel like he was rushing. He completed the fix quickly, but was very thorough in his work (something that comes with experience, practice, and being confident in the work). He was extremely kind and patient as he answered all of my questions. The rate Ryan charged was fair (i.e., no price gouging); especially given the short notice. I am definitely going to be calling on Ryan (no hesitation) for any future work that may require an electrician.

I called Ryan and got a rough quote on installing a new outlet in our old house which has sketchy…read moreelectrical and hidden mysteries behind the walls. Ryan came out promptly the next day when I requested and his work was professional and clean. He explained everything he was doing along the way and left everything just as good as it was when he arrived. His rate was very reasonable and the final job cost was very close to his rough estimate. I'd recommend Ryan for electrical work and would use his services again.

I cannot get over how much I love my dining room fixture. It brings me so much joy…read more I looked for a light fixture that was rustic and unique for almost two years. I happened to find Hangout lighting when I googled lighting stores in Chicago. I fell in love with the pictures I saw so I quickly emailed H.L. Stef got back to me and I set up an appointment to talk about what I needed for my dining space. I gave her the measurements and she explained the algorithm for finding the right amount of light for your space. That was one of my concerns. I was worried that the amount of light would not be enough. Thanks to Stef the light is perfect and we were able to add a dimmer because it is very bright at night. I went with the amber bulbs and I love the copper touch. So beautiful! I was so lucky to get all of this done a week before the quarantine in March.

Fabulous! We ordered a light fixture for over our staircase on a new house build. Stef was very…read morehelpful over the phone, as it was a sloped ceiling install. We needed quicker shipping than their normal lead time. Lo and behold! They got it to us in plenty of time. The price was very reasonable, too! Can's say enough good things about this company!!!

I have nothing bad to say! I just don't think the company exists anymore perhaps. I have tried…read morephoning too, and I don't get an answer. They have contacted me now, and I will let you know how it goes. I think I may have had them help me when I lived in Chicago ten years ago, and if that memory is correct they were excellent. I

Eder and his team did a beautiful job on a very special & sentimental dining room table & china…read morehutch that was my grandparents and was over 100 years old. They repaired, stripped & refinished & I it turned out better than I expected!!

I highly recommend James for any electrical needs. He installed new track lighting and a pendant…read morefixture in my loft which was complicated because I have concrete ceilings. He did a great job problem-solving and made sure everything was perfect. I appreciate his professionalism and know-how. The job was finished quickly and the updated lighting in my place looks great.

My new Go-To Electrician from now on!! During this crazy weather I was having several issues with…read moremy lights in our basement and brought out two other services that were practically useless and charged me an arm & a leg for the issue to remain. Called Big City Plug on a whim and the electrician came out in the middle of the snow storm. He arrived right at his estimated arrival time and took the time to actually listen to the issues I was having before starting to work. He worked efficiently & cleaned up afterwards exactly like the area originally was. AND his price was very reasonable compared to the other two services that came out & failed. Gonna keep Big City Plug in my contact list from now on!

Had a dining room chandelier that was shorting out. Joe responded immediately and came out the next…read moreday. Fast response and highly skilled.

I wanted a switch installed that was slightly too complicated for me. Joe got it done quickly and…read moreat a reasonable price. I was able to finish the under cabinet light install myself, although I'm sure he could have done that had I wanted him to. A very good experience!

I truly wish I had nicer things to say. Crest has been a Chicago staple and when I finally was…read moreready to upgrade my lighting again I went back to the place that had been tried and true for me years ago. But it seems that era has ended. I came in a hot mess, I have no design skills. I relied on the sales person to help me and I thought she was amazing. She was kind, patient and seemed to really get me and my condo style - benig "vintage" and wanting to modernize was beyond me. She was super helpful and made me feel like she knew exactly what I needed. That was until I left the showroom. I ordered two ceiling fans from her that day, it wasn't cheap. I also ordered one I'd found on my own online. I hired someone reputable to install them for me and I was all set. But then they left and within days the two I purchased from Crest (different manufacturers) were both on the fritz. Hard to believe for sure, but both manufacturers agreed this was a fluke and they both had inherent issues requiring replacement. And then I had to replace them, which meant I had to pay for the labor again. One of the fixtures is in a room I hadn't needed the fan for in the first year. But then I did, and it didn't work. At that same time I noticed the on/off switch wasn't working properly either. I called the manufacturer and they agreed it was a warranty claim and to call Crest to replace the wall switch. Not something I feel comfortable doing on my own. When I talked to Crest, they said they'd order me a part and well... they did but never called to tell me it had come in. I called on my own three weeks later and they said it was there waiting for me. I verified I could wait for the weekend to get it. Of course they are closed on Sundays so It had to be during the short Saturday hours. I raced to get there in the window only to find a lot of confusion. It wasn't waiting for me at all. The woman who said she'd call me was there and surprised I was asking questions. She said she hadn't heard back from the manufacturer to answer my question about paying for labor, and they all just threw their hands up and said they couldn't help me because the manager wasn't there. Let's just say it's the end of an era and I won't be back for business in the future. Good luck with your purchases after you leave the store.

Pardon the pics as they were closing and turned off the lights... but I just wanted to show how…read moremany beautiful options they have and big this place is. We worked with Davis and he was super helpful and attentive. They have lights, fans, and other indoor and external fixtures and decorations. We will definitely come visit again.

I had a lot of fun with Neville who crushed our last minute project. I didn't know how complex an…read moreelectric stove would be and he made the time to help us run the cords through the ceiling.

Neville with Blacklite Electric was able to come the same day I reached out, and fixed our…read moreelectrical wiring issue within 45 minutes. Blacklite Electric was communicative and efficient, and had the most transparent and reasonable pricing of the electricians I reached out to for quotes. Payment was easy and no surprise charges. Additionally Neville was friendly and great to chat with, and even helped me out with an unrelated (non-electrical) issue at no charge! Will definitely be going with Blacklite Electric when I need an electrician in the future, highly recommended.

I had a great experience with Kinetic Energy. I called because I was experiencing a "partial…read moreoutage". Daniela very kindly explained why it might be an electric company issue and suggested that I call KE after ascertaining that it's an electric company issue. After finally speaking directly with the electric company and requesting an outage report, the electric company recommended that I call KE "just in case". I called and spoke to Katie, who scheduled an appointment for me. Doug and Harry arrived within 30 minutes. They very courteously and patiently explained the issue. Which was in fact, an electric company issue. The detailed information provided to me by Doug and Harry was helpful for me when I had to call the electric company back. I'm very pleased with the customer service that I received from KE.

Very knowledgeable, super friendly and helpful. Fernando came to look at a circuit that blew and…read moreprovided us with helpful and candid insight into what were (and weren't) areas of concern in our very old house! He also fixed a frayed wire for my favorite light (that I thought was a goner!) without us asking. The best!