Horrible customer service! I decided not to use hc lights this year after my experience last year…read more Last year I paid to have my lights put up in the beginning of November which would have insured they were up before Thanksgiving. I purposely chose this option because I was having a big Thanksgiving at my house and wanted my lights up. As Thanksgiving was approaching I heard nothing from the company, so I call. They didn't have me on the schedule etc. I get some money back because I told them I paid for the service months before to be done in early November. They came around two weeks before Christmas. When my lights finally got taken down there were clips left all over my walk way. This year I told them I wanted to pick up my lights. I was told to call back they need 48 hours notice. I call back they say I don't know who said 48 it's 72. I called again talked to a nice younger girl and she said she would check the warehouse. She gets back on the phone says that since it was before thanksgiving they were busy forgot to pull my lights and I could come any time the following week to get them. She was very nice so I said ok. I call the next week and speak to a Tina who says no we need 48 hours notice. I explain I keep calling and that I was told they would be pulled and ready to pick up anytime this week. She tells me she has to call the warehouse and would call me back. Hours later no call back. I call, get Tina again. She tells me she hasn't heard back and would call me when she did (yet the other girl ran to the warehouse to get an answer) I never heard from them and I stopped calling. I supposedly "own" my lights which I paid for and they never got back to so I could pick them up and gave me the run around. I never received my lights. This company rips you off during the holidays!

Absolutely horrible company. They decided to just increase their set up minimum to $1500 without…read moreany notice to their customers. This was never mentioned when they signed us up for holiday lights set up. They said when we first sign up we buy the lights, they are ours and holiday creations will put them up and take them down each year during the holiday season. We only pay for setup and take down. Today when I called them an extremely rude woman by the name of Cara answered and said that now the minimum for setting up lights is 1500..there was never a minimum before this. I said this was never mentioned to us that the minimum to set up lights would go up by that much and she said if you don't like it then you can pick up your lights from the warehouse in Bridgeview. Then she says a notice stating minimums were going up was mailed in August and I said we never received that letter. I asked her how come it was never emailed since mail can be unreliable and can get lost. I said you guys email all the time and send invoices via email and send soliciting emails and multiple other emails. I said how come such an important piece of information was never emailed and she had no answer obviously. I don't recommend this company because they lie and are not honest and upfront with their policies. You sign up today and next month they will change their contract unbeknownst to you.

I truly wish I had nicer things to say. Crest has been a Chicago staple and when I finally was…read moreready to upgrade my lighting again I went back to the place that had been tried and true for me years ago. But it seems that era has ended. I came in a hot mess, I have no design skills. I relied on the sales person to help me and I thought she was amazing. She was kind, patient and seemed to really get me and my condo style - benig "vintage" and wanting to modernize was beyond me. She was super helpful and made me feel like she knew exactly what I needed. That was until I left the showroom. I ordered two ceiling fans from her that day, it wasn't cheap. I also ordered one I'd found on my own online. I hired someone reputable to install them for me and I was all set. But then they left and within days the two I purchased from Crest (different manufacturers) were both on the fritz. Hard to believe for sure, but both manufacturers agreed this was a fluke and they both had inherent issues requiring replacement. And then I had to replace them, which meant I had to pay for the labor again. One of the fixtures is in a room I hadn't needed the fan for in the first year. But then I did, and it didn't work. At that same time I noticed the on/off switch wasn't working properly either. I called the manufacturer and they agreed it was a warranty claim and to call Crest to replace the wall switch. Not something I feel comfortable doing on my own. When I talked to Crest, they said they'd order me a part and well... they did but never called to tell me it had come in. I called on my own three weeks later and they said it was there waiting for me. I verified I could wait for the weekend to get it. Of course they are closed on Sundays so It had to be during the short Saturday hours. I raced to get there in the window only to find a lot of confusion. It wasn't waiting for me at all. The woman who said she'd call me was there and surprised I was asking questions. She said she hadn't heard back from the manufacturer to answer my question about paying for labor, and they all just threw their hands up and said they couldn't help me because the manager wasn't there. Let's just say it's the end of an era and I won't be back for business in the future. Good luck with your purchases after you leave the store.

Pardon the pics as they were closing and turned off the lights... but I just wanted to show how…read moremany beautiful options they have and big this place is. We worked with Davis and he was super helpful and attentive. They have lights, fans, and other indoor and external fixtures and decorations. We will definitely come visit again.

Tiffany Stained Glass recently restored an antique slag lamp and a wonderful old stained glass…read morechurch window of King David for me. At all times, communication was prompt, professional, and courteous. The workmanship on both pieces was exceptional. A custom frame for the large stained glass window which complemented the piece perfectly was also made. The window had to be shipped to Southern California and Tiffany Stained Glass built a superb crate in which to ship it. I highly recommend this company for any of your stained glass needs. I found their pricing to be quite reasonable considering the quality of the work done.

We had 2 stained glass windows made for us by Tiffany Glass. The windows are a beautiful addition…read moreto our living room. The workmanship is good. Our house was build in the 1920's and the windows look like original fixtures. Tiffany was responsive to our questions and ideas. We would recommend them to anyone who is considering stained glass windows in their home.

I'm truly pleased with the service that I received from AJ K. electrical. The services I needed…read moredone for the replacement of two closet, light fixtures, and the installation of a brand new bath fixture. The bathroom fixture was a quick and easy install at a reasonable price. However, the two closet lights due to all wiring or a little bit trickier and required a second day visit. Juan showed up on time both days and by the end of the second day all of my request and issues were fixed. I plan to utilize them to replace multiple electric fixtures and wires in my house. They were also very reasonable with their price.

Highly recommended…read more Juan was quick to respond with a quote and came out the next day to complete the work. (worked with my schedule on timing) Very personal and professional. I would definitely call Juan for my next electrical project.

Paco saved the day and more! He was very experienced and was able to solve my garage power quickly…read more He was nice and polite and I know where I will call again when I need service. Thank you so much!

From the owner: Fast-paced emergency professionals are always at the ready at our company! Get the circuit breaker…read morerepair you need, or restore your home's power, all with a single call to us. Basic repairs are included in our offerings. You can get outlet or light switch repair done – and fast. Planning your wiring or light fixture installation? Don't waste time with handymen – get our professional installation team today.

Employees are all great, great to talk to. All orders I place come out quick even if they are busy…read more They help you load it if you have a lot or if you just need help!! I go here for all my electrical material!!!

Friendly, knowledgeable employees who are very willing to help. I'll certainly be going back for…read moreelectrical needs big and small.