Blew a tire on our travel trailer today on I40 just east of Winslow. the two men who came out from…read moreWinslow Ford were amazing, friendly and oh so helpful. got the spare on and directed us to a tire store in Holbrook. then helped again when our truck wouldn't start.... got us going. they went above and beyond and it was extremely reasonable. thanks so much.

Customer service is excellent there. Jimmy Lerma is an excellent communicator and very…read moreprofessional. Buttttt whoever the mechanic was that worked on my truck is trash. He said I needed new struts and bushings. I took my truck to TWO different shops and both said they were in great condition. They refused to do a front wheel alignment because of it and wanted me to pay $1600 for parts and labor. Took my truck to 3cs and they did it in the same day and said nothing about my front end.

We found the parts manager visiting a friend when our car wouldn't start. He arranged a tow, a…read moredrive and to fix the starter in two hours! AND they washed the car!! We are impressed, grateful and on the road again!!

They do not stand behind their work, and will rip you off if you are from out of town and in a jam…read more On June 29th, in the middle of a four thousand mile, cross country road trip with my family, my car started acting up. it began to sputter and surge, and felt like it had a cylinder that was not firing. I limped into this dealership, and explained the symptoms to the service adviser. I was informed that their best, and most senior mechanic would be assigned to repair the vehicle. After several hours of troubleshooting, I was advised that I needed a set of spark plugs, a rotor, and possibly a coil to remedy the problem. I agreed to the repair and advised them that since the coil was suspected and old,they should replace that too. I paid this dealership $386.00 for spark plugs, a rotor, coil and labor, and went hapilly on my way. I hit it off with the guys at the dealership, and we talked alot about camping in the area. After approximately 260 miles (4 hours of driving) the problem returned. it was 11 pm, and I was forced to pull over and rent a room in Needles, Ca. Tate Auto Center was closed (understandibly, due to late hours.) The next day I called and spoke with the service advisor at this dealership, Sastamo, and advised him of the problem. He stated that he would relay the information to the Service Manager, Jack. I was then advised that there was "really nothing we can do, if you want to bring it back, we can look at it again." I was 260 miles away, and to tow it back to their dealership would have cost me approximately $600. I was stranded. I had to call a family member In Fontana to pick us up and had the car towed 80 miles to his house I would have settled for the following fair resoloutions: 1. a partial refund, pay for parts only, not labor, since they didnt fix the problem. 2. tow it back to their dealership, at their expense, for further troubleshooting. 3. have me take it to a dealership close to where I was stranded, and have Tate pay for the repair, if they suspected that I was just trying to scam them and get free repair. I am a proud Veteran, I dont make alot of money and am a hard working productive member of my community. I am an honest Yelper, and do many reviews. Tate Auto Center scammed me out of nearly $400. UPDATE-the problem turned out to be a seized distributer cap center electrode. Its the one a spring loaded center. the engine would heat up, the electrode would seize, and the rotor would loose electrical contact with the distributer cap, causing a misfire. The master mechanic should have caught this when he replaced the rotor, looking as to why the rotor was chewed up.

I went with my parents to go look at vehicles and was working with Josh and Tony. We originally…read moretried working with Samantha because of her advertisements on social media but they kept urging my parents to work with them and they almost threatened them. They were telling my elderly parents that they can purchase and refinance in 6 months which they lied about they over charged them and lied about the price. Also, many other things they lied about during the whole purchasing process we are barely find out about now after the fact. We regret working with them and we should have worked with Samantha because she is keeping it 100% with me about everything. Word of advice: Work with Samantha and only Samantha if you're going to purchase from here! She is a delight and is honest.

Omg these guys are amazing. We broke down with a vintage vehicle on our way to Mn. It turned out…read moreto be an electrical issue that they were able to diagnose. Please go see these guys especially Tom and Robert. They knowledge and expertise is immeasurable. Plus they are nice guys. They saved a pair of seventy year olds from a very long expensive trailering expense. PLEASE USE THESE GUYS FOR EVERYTHING YOU CAN. YOU Don't FIND THEM LIKE THIS ANY MORE

There is a new service manager Chris and he showed me paperwork that shows the part we needed just…read morecame off of back order 1-8-2026 So the part arrived yesterday and it was replaced today . Not the dealers fault.

Great folks! Steve really cares and is always honest, committed and kind. Great management staff…read more Sandy goes the extra mile and her professionalism is above and beyond the automotive industry standards.

We were in Snowflake from Yuma for the Frontier Days. We had some car trouble on the way and got…read moreour alternator replaced in Phoenix on the way. After the parade on Saturday in Snowflake, our car started acting really weird, and didn't have power. We managed to pull into Arizona Motors to ask for help. Our vehicle is not their specialty, but all of the other mechanics in town were closed for a couple of days. Kimon at the service department had compassion for us, took a look, and was able to determine that our brand new alternator was defective! He helped us find a new one and got it installed quickly, which was lucky for us, as we have to be back home as soon as possible. We sure appreciate Kimon and the mechanics at the service department that helped us get back on the road!

As nice and honest as you will find anywhere. Went waaay out of their way to accommodate us with a…read more"passing through" auto repair on the Interstate. They were in a position to mess with us and grossly overcharge but were fair and great to deal with. This review was started three years ago and just finished today so keep that in mind.

Great service. Started right on time, I got checked in right at my appointment time, all planned…read morework was explained. Completed as scheduled and the bill was as explained. Vehicle was even washed, a very old school service. I'll use them again as service is needed.

Just wanted to mention how nice it was to purchase a vehicle through Chapman Payson Auto a few…read moreweeks ago. I've gotten so used to these car dealerships playing games that I couldn't hardly believe that they weren't doing that. Everything was straightforward and as I was told. The sales guys were easy going - yet knowledgeable, prices didn't change, I got a great price on my trade-in, and there were no surprises.

When you are in the market for a classic/muscle or specialty pre-owned vehicle you want to deal…read morewith people who are genuinely honest and transparent and love what they do. Look no further than Choice Auto and Trucks. I had been searching for a 1965 Mercury like this one for some time and found it here. From the very first call, Jerriko was courteous, friendly, and professional -- he answered every question thoroughly and gave me all the details I needed without any runaround. No high-pressure sales tactics here . Mike was equally great to work with throughout the process. Just good guys that do what they say and pick up the phone and answer emails and texts even after hours. In the world of pre-owned cars, that kind of straight-dealing, no-pressure experience is rare. These guys are rare gems and you can buy with 100 percent confidence, even sight unseen. As you can see with all of the other 5 star reviews from honest, actual car buyers not window shoppers. I am out of state and bought the car based on the very thorough details, info, videos and pictures they sent me. I am very knowledgeable about this model, having owned one in the past, so I know what to look for. If you are looking at a vehicle at Choice, you can rest assured that they are top-notch, no games, no gimmicks, no stories. This was my first purchase from Choice and wont me my last. I bought the car strictly online, and this was one of the best car-buying experiences I have had. You can't go wrong buying from Choice(Arizona Muscle Cars)! I made the decision, and I pulled the trigger on the beautiful 1965 Mercury Parklane they had. I purchased it with a wire transfer at 3:02 PM AZ time on April 23rd -- I can provide proof of my purchase(I provided this bit of info to clear up any confusion for readers regarding that 1-star guy did not make ANY deposit, have ANY receipts, or provide ANY verifiable proof that he secured anything, other than his word (prior... to me buying the car.) In Car Sales, as in any business, a potential sale is not secured without a deposit. Expressing interest, no matter how sincere, does not constitute a hold, a commitment, or a purchase. That is true and has been true at every dealer in the US since the dawn of time. Your indecisiveness does not warrant nor is it equal to the review you left. Men who make decisions and commit get the cars they want; others leave 1-star reviews. Once MY car gets delivered, I will update with some delivery photos by me the owner. Update. Car received, looks great, runs even better. From what I have discovered, this car was bought and owned by the same family. Car was in storage, climate-controlled, and on jacks for about 20 plus years. The "brand new" unused tires were manufactured in 1996, and forgotten documents on the rear seat carpet detail the status and service done in the 1990s. Information I received from people with knowledge about the car stated that the 40,000 miles on the odometer are in fact the original miles and not rolled. One hell of a "barn" find.

Can't speak for the entire dealership, but I'd recommend avoiding a salesperson named Jerriko based…read moreon my experience. From the beginning, I made it clear I wanted no surprises, and he agreed. I specifically asked for photos and videos of a car I've been trying to find for about three years, but despite multiple requests, I didn't receive them. He told me that buying a plane ticket to come see the car would effectively reserve it. Based on that, I purchased a ticket. After that, I couldn't get a response from him. When I finally called the dealership directly, I was told the car had already been sold to someone else. That left me with a plane ticket and no car to look at. Just sharing my experience so others can make informed decisions.

Dalton Motors is a multi-generational business that is perpetuating a great legacy in terms of…read moreexpertise, resources, and a caring customer-oriented culture. John owns/runs the operation. He's an excellent communicator and patiently absorbed the perplexing history of my truck's fuel problem. Jennifer kindly handles the administrative elements from a knowledgeable foundation, and Lauro provided helpful coordination as well. Finally, the lead mechanic Manuel, was so kind as to tackle this problem promptly with his excellent knowledge of diesel engines. Additionally, he was a great teacher, explaining the potential sources of the fuel system issue and his strategy for the remedy. Not surprising in light of the culture here, but he is also really nice guy! I highly recommend this business for anyone who wants to experience professional service across the board!

Roadside Assistance - Dalton Auto accepted the call from my insurance. The tech called and arrived…read morewhen he said he would. He was polite and efficient. I was on my way again within 20 minutes. kudos to Hunter at Dalton Motors for a job well done.