I had a chip on my windshield a couple of days ago about the diameter of a dime. I called my insurance to start a claim. I gave Force Auto Glass's name as my choice of repair shop. The claim was opened and my claim information was emailed to the shop. I then called the shop within minutes. Not sure if the person who answered was the owner. I requested repair service, and he requested I send him pictures of the chip via text message. I took 2 pictures, one from inside and another from outside; the one from outside next to a dime in order to provide context. I sent the pictures, then called the shop. The same guy answered and started to give me the runaround saying, "yeah, it can be repaired, but it's best to go through Safelight," outright refusing service. I said, "I don't want to use Safelight, I see you have good reviews, so I want to use your services." He then said, "well the thing is the machine that I have to do repairs doesn't work right, I don't want to mess up your windshield." I told him, "don't worry about that, if I don't like it, my insurance will pay for the repair." Long story short, this guy refused to repair my windshield, and immediately jumped into upsell mode, saying: "I can replace your windshield." I had explained to him twice that my insurance wants me to repair the windshield, and if it isn't to my liking, they will pay to replace it; either way, he's getting paid. I had a similar experience from another glass shop. I believe the reason is my car make and model. It's a BMW. Seems to be a thing in the auto glass repair/replacement industry: when they find out the car is a luxury class vehicle, they enter upsell mode, and won't do the repair, because the profit margins are much higher for replacement than it is for repair. I told the guy, "just to let you know, this is going to cost you on Yelp." He started to mumble something, but by this time I had had enough, so I cut him off saying: "goodbye" and hung up. And here's the Yelp review I promised him. Very bad. Would not recommend. read more

I just had Force Auto Glass out to replace the windshield of a 2017 Kia with all the electrogobble in the windshield for passing alerts, etc..... Still just awesome! These guys are good and FAST. Highly, highly recommend! read more

I had a busted rear passenger mirror. I called them on a Saturday am and arranged for the replacement and install the same day with Eric. Eric was so kind, courteous, and professional. He also came to my residence and did the install. I was vacuuming the glass as he arrived and he had brought his high powered machine and told me he could do that. When he was finished, I checked my car and other parts of the car without glass shards had been vaccuumed (i.e. the front seats!). His work took about 30 to 40 minutes and he explained everything in the process. I highly recommend this business's services. I would give them 10 stars if possible! Thank you for everything, Eric! read more

No hidden agenda - as transparent as a new windshield. They're awesome!! Originally consulted with companies that monopolize this market including Safelite but wasn't happy with their customer service or through the roof quotes. Glad a friend referred me to Force Auto Glass (MD area). Convenient mobile service available with unbeatable prices and response time. I was scheduled right away. My windshield was replaced while I was at work under an hour for less than $200 with a lifetime warranty! :)))) read more

After having my car window broken for the THIRD time since moving to DC 7 years ago, I had made an appointment with Safelite in Arlington. However, when reading the yelp reviews, which were poor, and combined with the inconvenience of driving out to arlington, i called Force Auto Glass! They quoted me a much lower price AND would come to my house. Eric was super professional and prompt, and, according to my boyfriend who met him at the house,he was super nice and competent. I actually have another window thats broken, and will eventually use Force Auto Glass to fix it, but just dont really wanna spend the money now. #Cheapo! read more

Thank you Yelp! As a local business owner, I needed a repair "like yesterday " and feared it wouldn't happen since the window is not a common window, but I called Force Auto Glass and got Eric. Explained to him what I needed and he said that he would call around and call me back, but if he could get the window he would be out TODAY between 3-4. By now I was optimistic, and within a couple of minutes Eric called back saying he found the window and the price was very fair! Eric showed up right on time. We found him to be super nice and super professional and he did a very nice job with the installation and clean! He will definitely be our window repair guy going forward! Thank You Eric! read more

While parking my car in the garage next door to my office at 6:30 am this morning, the back window on my minivan shattered. I called a couple of mobile windshield replacement companies and one told me the next appointment they had was next week. Next week?! There was no way I could even drive home today. Eric at Force Auto Glass was here within a few hours andhe was very thorough and professional --making sure the back windshield wiper, automatic door opener, etc. were working properly and he vacuumed up all the broken glass - inside and outside of my car. Great customer service! I highly recommend Force Auto Glass. read more

Thumbs up for this place. Customer Service is excellent. I had a crack in my windshield and Eric and his worker came out to my residence to replace the windshield. Unfortunately, the windshield he installed had a crack in it. I did not notice the crack until later in the day and called him right up when I saw it and he came back to take a look at it. Since I did not drive the car between him installing the windshield and when I noticed the crack, I was unsure what caused it. He said it might be a manufacturer defect. Anyway, he explained to me that he will order a new windshield and if the manufacturer does not front the cost of the new one then he will pay for it out of his own pocket so I would not have to go through insurance again. He wound up coming back a week later (could not install it sooner because the glue needed to dry from the first install) and installing a new windshield and this time everything worked out well. He even helped me to get something off my rear view mirror that was stuck. Very professional and helpful. It is nice to know someone that stands behind their work and does not run away when an issue comes up. Would recommend! read more

Excellent service! Eric is incredibly friendly, jovial, and trustworthy. My first interaction with Eric was a few years ago, when he replaced my cracked windshield. He was quick and responsive and showed up on a Saturday morning to fix the windshield. Remembering the great service Eric provided, I reached out a few weeks ago, when my car was broken into and my front passenger side window was shattered. Much like last time, Eric was quick to respond and provided a quote instantly. He also showed up and hour and a half later to fix the window. Definitely worth reaching out to! read more

Does not repair chipped windshields. Only provides replacements.

Top notch service! Ive had my windshield replaced twice in 6 months from Beltway rocks, and both times Eric has done the work the day after I call. He comes to where you are, and is easy to get hold of. Polite, professional service and a great attitude. Prices are amazing and he makes sure go get a perfect fit, transfers the stickers to the new windshield, and it takes about an hour. Ive already referred him to others and theyve had the same great experience. Thank you Eric! read more

I called on a Friday and Eric was able to accomodate me for the next day, Saturday. I was pleased that i didn't have to wait until Monday. He came to my home and installed the windshield in no time. He was polite and professional. I had called Safelite and they had quoted me $100 more than Force Auto Glass. I recommend Force Auto Glass and i will use them again if needed. read more

I first got a quote from Safelite online before calling Force Auto glass. Force Auto Glass was about $100 cheaper for the same service. Eric was able to quickly setup an appointment. He took about an hour to replace my windshield. I am very happy with the service and highly recommend Force Auto Glass. read more

This was my 2nd time using Force Auto Glass. I was given reasonable prices, and very efficient and professional service. Eric is highly recommended... read more

Unfortunately I have had to use their service twice, but on each occasion the job was done quickly, done well, and done at a reasonable price. Eric is prompt and courteous on the phone and the install techs are professional. Each time it was done before initially scheduled. I highly recommend, but hope I never need them again. read more

4/28/2017, Eric and his trainee were knowledgeable, careful, professional and quick. He ordered the right window, considering Mercedes windshields with all the different sensors and I did not have to get those sensors re-calibrated, like the dealer told me, saved $250. They came to my house and installed, explained what they were going to do and how long it would take. Eric was also friendly and shared some good to know information about windshield manufacturers and types. I will definitely use them again!! it's hard to find good service these days, everybody wants to scam you for a few more dollars, but not these guys. We were satisfied with the work and price (-48% on glass). read more

Erick was able to schedule an appointment quickly, came early, and was extremely professional. His assistant was also very professional. Have had the new windshield for a couple of weeks, and it seems to be A-OK. Very happy with the service and price and glad to avoid having to go into a service shop and deal with surly men. UPDATE: Had water dripping from roof. Called Erick and he came the next morning to do a water test to make sure it wasn't the seal on the windshield, even though it was 2 years later. Very impressed with customer service (and it wasn't the windshield, it was the sun roof seal) read more

Eric came to my house yesterday to replace the glass in my Mazda. He was very professional and courteous. More importantly, he did a great job and the price was right. I highly recommend Eric and Force Auto Glass. read more

I'll just second all of these reviews. Eric was on time, did the job properly and was very reasonable with the cost of the job. I highly recommend him. read more

Outstanding experience with Eric and his team replacing the windshield of my vehicle. Family owned small business, easy to coordinate, and excellent work. They came to my location the same day and he knocked it out in less than an hour and took a credit card payment from his phone - I would rate higher if I could! read more

Eric was amazing; very knowledgeable, great to work with, and able to replace my window the same day I called. I was very impressed. Worthy of the 5 stars! read more

I recently had Eric replace my windshield that had developed a crack that spread close to halfway across my windshield. Having never had to replace a windshield before, I had many questions and called quite a few companies. Eric with Force Auto Glass was the most friendly, knowledgeable, and helpful of all the companies I called, explaining everything from how my rain sensor is attached to the differences between OEM and after-market glass for me. He provided me a quote including the tax, and the price I ended up paying was exactly the same as the quote, down to the cent. His prices were very reasonable, especially compared to the big company's prices. We scheduled for him to come to my work (for no extra charge - do not pay for mobile service!) and he arrived right on time, left my car clean except for like 2 tiny pieces of rubber which I easily removed myself, and the work looks very professional. The work was completed in less than 2 hours. It was just completed on the date of writing, so I have not driven my car yet or experienced rain since he replaced my windshield, but I feel confident in the quality of his work and confidently highly recommend! read more

My car window was smashed in 2 days before Christmas. I felt incredibly violated. I called safelite from all the tv commercials and they told me they had no availability until 2 days after Christmas meaning I would have to drive around in 30 degree temperatures and icy rain for 4 days without a car window. So I searched on yelp and found Force Auto Glass. Eric came out and within 3 hours of my initial call my car window was replaced and he vacuumed out all the shattered glass from my car. You couldn't even tell anything had happened to my car. And the best part Force Auto Glass was $150 cheaper than all the other quotes I got. THANK YOU Eric and keep up the good work!!! read more

I contacted Force Auto Glass and Eric responded in less than an hour. I was getting quotes from other places that were within a $50 range and his quote was lower than all of them. He came out the next afternoon and was very pleasant and friendly. He did the work very well and even vacuumed the broken glass from where someone had broken into my car. There was an issue with the door locking when we was done (it's an old car) and he stayed to fix it and seemed more than happy to do so. I would definitely use him again if I needed to! read more

After the stone chip in my windshield started to grow a crack, I read the local reviews and called a few places. Eric at Force answered the phone, gave me an estimate and we made an appointment for later in the week. Something came up at work so I had to change the appointment to Saturday and he said, "no problem." He showed up at my house on time, entertained all my questions and did a great job. I had the same windshield replaced a few years ago by another local company. I brought my vehicle to them and waited while it was repaired to keep the price down. Well, Eric came to me and did a better job for about the same price. He's a really nice guy and I cannot make a stronger recommendation. read more

This was such a great place to me. Came out same day. I told him I needed my passenger window to be replaced by a certain time so I can go to work. He SHOWED me that my window was working perfectly fine I agreed that it was. NO PROBLEMS. Then two days later my window started making a banging noise while trying to role up. Our it would just role down automatically whenever it was being riled up. I CALLED AHEAD (not show up to the business acting like a raged customer) because I understand things may have possibly gotten loose or any of the pieces being manipulated may not have stayed like it was supposed to. All they could do was tell me my computer myte be going bad and that they showed me it was working so there is nothing they can do. As curtesy I could have got a "I can double" this is horrible business a hour later after my call with them my window just completely fell off track now I have to try and do a a more reliable source so my window doesn't just slide down while at work or parked at home. I even sent them a video of what was going on and nothing. You couldn't even tell me you'll look at it and charge me to for the labor at least. Do not go to these people. read more

This review was long overdue, because Force Auto Glass really deserves not just 5 stars but 10. The best service I ever had!! Very Professional, punctual, and guaranteed work. They meet whatever you are, prices are the best. They met me at the location where I was in Woodbridge and took the old windshield, very fast and superb job! I am a very skeptical person when it comes to small business, since a lot of them do not stand behind their work as they should, but after reviewing the reviews from the most popular windshield replacement company, I took my chance with force auto glass and it was all worth it! Eric was very professional and the service was excellent. I definitively recommend his work to anyone that is in need of windshield repair. 2 thumbs up!! read more

Eric was top notch.. called him in the afternoon and he was out the next morning to replace my windshield.. right on time at the agreed upon estimate... Force saved me a lot of money over safelite. I agree completely with the five star rating! I would recommend this business to anyone in need of a new windshield. read more

I made a reservation at safelite just in case they couldn't fit me in/were somehow not cheaper. But I called today in the morning and not only were they significantly cheaper then safelite, they were able to come exactly when I asked them to. The tech was friendly and efficient and did a good job installing a brand new windshield for me while I worked. What more can you ask for but a no hassle window replacement job at a reasonable price? Would definitely recommend this place to people in the area over safelite. read more

Eric was amazing. He was very prompt to respond to quote request and questions. When his schedule changed, he was able to fit me in on the same day. Very professional and efficient and informative. read more

Eric was very personable and was able to repair my windshield the morning after I initially called him. The cost was $195 and it took him a little less than an hour. Eric came right to my home for the repair so I don't think this process could've been any better! Highly recommend! read more

Eric Quinonez gave me a quote and scheduled to come the same day. The auto glass supplier was out of stock of the windshield we were quoted for, so Force Auto Glass had to acquire a more expensive windshield from another supplier. They absorbed the cost difference, sticking to what they quoted! A quality job done and registration stickers are in tact on our replacement windshield. Thanks Eric! read more

Eric came out on time, installed the new windshield in the time he said he would do it, was friendly and knew his business. Cannot expect anything else. read more

Eric and his coworker met me by my house to fix my windshield. I live on base so knowing it can be a little time consuming for him to get on I agreed. Great guy and completed the work very quickly. I will definitely use him again if needed. read more

Highly recommend Force Auto to anyone that is searching for an affordable windshield replacement. Erick was very easy to work with and did a great job! read more

After reading through reviews about all of the other large chains and franchises I stumbled across Force Auto Glass. I had just recently purchased my Ford F-150 and wouldn't you know it, first time in years that I ended up having to deal with its windshield being cracked by a rock. With the horror stories of the big chains not standing behind the work of their franchises I decided to give Force Auto Glass a try instead since I read that they were a locally owned and family operated company figuring they were more vested in their reputation and would stand behind their work. Not all installations can be perfect as there are many factors. My installation ended up experiencing a slight leak so I called Eric to discuss it. He returned promptly within the next few days to examine it and attempted to repair the leak. Even though that attempt was unsuccessful due to all of the rain that we had and consequently needed to let everything dry thoroughly - so I covered it with a tarp for a few more days - Eric came out again and with the weather being right this time and us having taken the time together to make sure everything was thoroughly dry - he went to work again. Eric was awesome! As I said, things happen and there are a variety of factors that can make any installation a challenge. So this isn't about the installation - it's about the family at this company that stands behind their work until it's completely done and to your satisfaction. And, by the way, that means with no additional charges. In fact, if that last attempt still wasn't successful Eric offered to put in another brand new windshield without any additional expense for it or his labor. I would call on Eric again in a heartbeat! I hope you decide to also. If not, then good luck with whomever else you might decide to take a gamble on. There's no gambling if you call on Eric! read more

Eric was very professional, easy to work with, and does great work. I had a chip in my windshield and he came out to me to see if it even needed to be repaired (which it did). He explained everything he was going to do and why, which I really appreciate since a lot of car mechanics immediately write me off since I am a woman and not that knowledgeable about car stuff. His price is very reasonable, and the repair was quick. Great job, I highly recommend him! read more

I wish I could give them more stars!! So fast, kind, professional, patient, competent, and efficient with their work. Overall a wonderful experience and they were so great! Can't recommend these guys enough. I was in a really tough place and they helped me out immediately. Thank you to Force Glass! read more

I cannot think of a single complaint about my experience with Eric and Force Auto Glass. I called multiple places for quotes, and Force Auto Glass had the lowest. Eric patiently answered all my questions about the products he would be using (I just couldn't believe it was so much cheaper!), and then came to my house and was done in under an hour. Do not doubt all the 5 star reviews! Just call them! read more

I made an appointment a week ago to get my windshield replaced. I called the day and time of the appointment because they had not shown up. The person I spoke with told me he forgot my appointment. I did NOT get my windshield replaced with them, that was very unprofessional. read more