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Troy, MI

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For Love 21

4.3 (3 reviews)
InexpensiveFashion

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Somerset Collection - In Somerset Collection Mall

Somerset Collection

4.1(338 reviews)
0.2 mi
•$$$

I love a good busy mall and this is one of the best I've seen. We used to have a great indoor mall…read more(RIP Northbrook Court) in the Chicago suburbs and still have an amazing outdoor mall (Old Orchard) but when you live in a freezer for half the year it's nice to have an indoor shopping destination. There's a fancy side and a "normal" side separated by a skybridge. My daughter and I started on the fancy side and did a little damage and then made our way across the bridge. Favorites included Ralph Lauren, Alo, Vuori & Aritzia (with it's own cafe). We only had a few hours to kill before we had to pick up my sons, but could have easily spent all day here and it wasn't easy getting her to leave! We weren't the only shoppers on this rainy fall day. The place was packed and the stores were "black friday" level busy. It brought me back to the good old days of mall shopping and made me long for a great indoor mall in Chicago. Maybe some day, but in the meantime will get my indoor mall shopping fix when we visit the Detroit burbs.

Extremely disappointing and unacceptable handling of a serious fraud issue…read more I contacted this store after discovering unauthorized credit card transactions made at this location. I reached out for assistance and was directed to the security team by help desk. The help desk was very rude and disrespectful. They requested my credit card information and phone number, assured me that someone would follow up, and then completely failed to contact me afterward. A customer dealing with thousands of dollars in fraudulent charges should not be ignored after providing requested information in good faith. At minimum, I expected basic communication, professionalism, and accountability. Instead, I received no update, no explanation, and no follow-through. This experience has seriously damaged my trust in this store's customer service and security response. I hope management reviews how fraud-related customer concerns are handled, because leaving customers without any response after asking for sensitive information is unacceptable.

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Somerset Collection - In Somerset Collection Mall

In Somerset Collection Mall

Somerset Collection - Skywalk to the other section of the mall

Skywalk to the other section of the mall

Somerset Collection

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Diamond Vault of Troy

Diamond Vault of Troy

4.7(95 reviews)
1.1 mi
•$$
21 years in business
Free consultations

I've never wanted to give a 6 star review before. But the Diamond Vault of Troy deserves it…read more They offer customer service like no other retail establishment I have ever experienced. Here's what happened, in a nut shell: my son found a jar filled with old costume jewelry when we were renovating our cottage. He had been begging me to take him to a store that buys gold to see if he could get some money for it, but I knew it was all crappy costume jewelry. Finally, I agreed and added a couple of very small pieces of my old gold jewelry so he would get some money for something. My son found The Diamond Vault via Google. I'd never heard of it. Well, we went in and they treat us like royalty. (ugh, I wished I'd dressed nicer!) The friendly woman (Laura?) took her time going through each piece, explaining the machine, etc...and concluded with less than 1 g of gold. She took her note and the little pieces... and Mr. Timothy Mayer came back in with a little stack of bills. He praised my son for his instincts and gave him cash including valuable $2 bills to keep as an investment. He also gave him a wonderful lecture on investing (as well as giving to others, eg. donating his costume jewelry to a charitable thrift shop) and showed him around, including silver & gold coins and rare $500 and $1000 bills... It was riveting and my son soaked it all in. (I think he's going to start collecting coins and investing in metals!) The staff at The Diamond Vault of Troy has at least 2 more lifelong customers and advocates! They are nothing short of remarkable.

Smell of curry, was disgusting during lunch hours. I am not sure was there any Indian or not but…read moreregardless the stew/curry smell in a close place was not pleasant. Customer service was ok but the a place like diamond store should be welcoming. I was like waiting to get out of it quickly due to ugly food smell. Management should maintain a standard environment and ask their team to eat out or only bring non smelly food in the store.

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Diamond Vault of Troy
Diamond Vault of Troy
Diamond Vault of Troy

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For Love 21 - fashion - Updated October 2026

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