I am writing this post on 11/10/25 but was at this store for first time in April of 2024.
The optometrist was fine. The young lady who assisted me with getting glasses (fitting and selecting) was not knowledgeable and didn't explain things properly. I was getting progressive lenses and also made sure to explain to her that I have a rare eye disease, so it's imperative that I see well.
Unfortunately, she didn't fully explain that they use different types of progressive lenses when it comes to the peripheral vision. I had always gotten Varilux lenses which happen to be one of the most expensive lenses, that give you the best peripheral vision. Since every other place I was used to going to for eyeglasses automatically gave me those lenses, I had no idea that other places gave some that are inferior in quality (and are cheaper).
Needless to say, when I got my glasses and took them home I realized that I was having terrible issues with my vision! I couldn't put my finger on what exactly was wrong! When I looked head on at things it was fine. But what took me a while to understand was that my peripheral vision was way off! I wound up going back to the store and wound up with the same young lady, much to my chagrin. Honestly, this gal really didn't seem to be much of an optician. She really didn't seem to be very sure of herself and when I explained to her the trouble I was having she couldn't figure out what was wrong!
I finally asked for her manager who was busy but finally came over to help. After 5 minutes of looking at the eyeglasses, the manager said, just a minute, and looked at MY old glasses and came back and knew right away that the peripheral was different! I told her I had no idea that there were options with this; it was not really explained to me. She said she'd have the lenses remade for me. I asked her about the difference in the peripheral quality and she said that some people do get the standard kind. I asked why someone would want that; why wouldn't they want the best vision possible? She said sometimes it's a matter of price.
Of course it would take another couple of weeks. When I finally got the eyeglasses back, they were fine.
Several months later I noticed that the eyepieces were getting very loose. Every time I would open and close the eyepieces, the screws would move. I never saw this happen before. Seemed very weird. I took the glasses back to store and the manager explained that sometimes she has to use some type of oil or something when she tightens the screws to keep it from loosening so quickly. I've been wearing glasses for over 60 years and never heard that before....lol...
Anyway, I could not recommend this store to you unless you are just looking for sunglasses and are not picky about your eyeglasses! If you are serious about your vision and very careful, stay away! read more