Shop replied promptly. Was able to bring shoes in immediately…read more The interaction was promo and professional

I couldn't be happier with my experience at Renner's. When I dropped off my vintage boots, he…read morelooked over them to be sure that the toplift replacement I requested was the only thing that needed to be done. I was told I could pick them up in 3 days for a charge of about $18. I'm so impressed with the result! The toplifts look and feel sturdy. Even the scraped heels looks better after the damaged areas have been blackened to match the rest of the heels. Will return to Renner's for my future shoe repair needs and recommend them to anyone else!

The two guys working there are helpful friendly and experienced, they have wide variety I felt that…read morethe prices was great and I told them what I was looking for they were able to tell me what boots would fit my criteria. Highly recommended I will be shopping there from now on

Came in to buy some boots and try on the ultimate fit experience but the guy mark just seemed bored…read morein there. I asked him about the ultimate fit experience machine didn't even ask if I wanted to try it or nothing. Just said it was for some special soles for the boots. Ok whatever no problem, then I asked him what would be a good boot for my line of work, (as I was looking at a boot mind you) he just pointed at what k was looking at and said that those were the best selling. I don't care if the sell good or not, if you work in a shoe store At least have some kind of knowledge of the products your selling. Luckily I did my research on the boots and already knew what I was gonna get, mark just didn't seem to care. Walked in and he was sitting on the sofa chair with his feet up with his back to the door. Mark just didn't seem like he cared to be there.

The Shoe Master saved a favorite pair of sandals for me, I'm grateful. Then I took in a lamp that…read moremy mother had given me to the Lamp Master (same shop) and it's been fixed good as new. Thank you!

I brought a pair of equestrian tall boots to the shoe master to have the zippers replaced. I was…read morecharged $285 for this service and it took four weeks to complete. Upon picking up my boots a was disappointed to see loose sloppy stitching, glue being used to hold parts of the boot together, and just overall poor craftsmanship. About three weeks after getting these boots back the repair is separating in places due to the glue not holding and the loose stitches are starting to tear. Also wanted to add that they were poorly re-dyed which I did not agree to. Disappointing because I had heard nothing but good things about this place. Do not recommend.

Did amazing work. My shoes went in looking old and dull, came out looking brand new…read more will return if ever needing future shoe work; recommend to anyone needing some

I'm a shoe-lover and when I need work done to them, I take them to Luis. They've moved locations a…read morefew times, but he does amazing work for a reasonable price. I highly recommend!

Been going to this red wing store for years I drive from the Northland because of the staff there…read morevery helpful, courteous,and spend as much time with you as you need. Their products redwing boots speak for themselves.

From the owner: The Ultimate Fit Experience is at your local Red Wing Store. Years of innovation have led to an…read moreexperience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person--you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe--all day, every day. We also offer comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. To learn more about the Ultimate Fit Experience, visit us today!

Not only is the sale staff rude they are incompetent. The salesman told me a shoe was my size when…read moreI new it was a size bigger. When I asked to try on a different shoe he handed me the floor display which was 2 sizes bigger. It was a terrible experience and waste of time. I won't return There are many stores in the area who would appreciate your business

This place is awful - please save your time and money and sanity. They don't know what customer…read moreservice is and are not competent in anything but being a bully. On the advice of a podiatrist, who had a patient mention this doctor, I made a visit. On the web site it says to call and make an appointment, which is worthless, people came in without an appointment, and it made no difference to have one, I still waited over a half hour to be waited on. The owner is mean and rude and told me my shoes that I had were "cheap crap" - his exact words - after belittling for several minutes, wanted to do a consultation "for a charge" and put me in his shoes - I told him he couldn't pay me enough to wear his shoes and left the store. Creepy place!

I have worn Red Wing Boots for over 20 years. They are the best ‼ I'm glad they reopened in Topeka,…read moreI used to have to drive to KC.

From the owner: The Ultimate Fit Experience is at your local Red Wing Store. Years of innovation have led to an…read moreexperience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person--you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe--all day, every day. We also offer comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. To learn more about the Ultimate Fit Experience, visit us today!

David repaired my leather bag and did excellent work. And what a fair price! He's a very creative…read morethinker with professional results.

From the owner: Specializing in: - Leather Goods Repair…read more- Luggage Repair - Leather - Shoe Repair - Leather Goods - Luggage

Yes they were pricey at the time I bought them, but after 3 years, they are still comfortable and…read moredurable after almost daily wear. The thing I like about Red Wing the most is that they stand behind their American made product and give excellent customer service. I had to take them back after 2 months because the back panel was starting to separate. They immediately replaced with a brand new pair and an apology. I have been back twice in the past 2 years for free shoelace replacements when they wear out and they will buff and polish free for life also. Hooked on the Red Wing brand!

Excellent , well made shoes. Great variety of steel toe and non steel toe shoes. They may give a…read morediscount to you based on your work so please tell them where you work. Service is great and they will give you strings for life for free. The shoes I purchased are comfortable and have withstood the elements. Highly recommended!

Great service, great selection, convenient location, and they carry 501's (the original…read moreshrink-to-fit jeans by Levi Strauss). So what's not to love? That's a tough question and I really don't have any punitive deficits to mention in this review. I would like to see them take Apple Pay, and to carry Minnetonka (slipper) products which is what I went in for. That said do swing by next time you're looking for a pair of jeans, shirts, boots or just about any western wear. You'll be glad you did. .

My son and I had decided to drive down to the St Joe Boot company as we had seen there signs on the…read moreinterstate the many times we have driven to Kansas City. The outside of the building looks fantastic and when you get inside there are more boots than anyone could imagine. That's where the positive part of this ends. My son and I were in the establishments approximately 45 minutes to an hour and no one came to offer assistance or even acknowledge that we were in the store. My son did find a pair of boots that he really liked only to find that the one boot was smaller than the other. Instead of someone offering to help or get in the back room to see if they had another pair, we looked around and then left. It is too bad that another store in town got their business. However, I guess when you get somebody that's greeting you and shows you to what you're looking for, and then offers advice it's a little easier to drop about $150 for a pair of boots. I gave three stars only because of selection, but would only give one star if it comes to customer service.