They had the cutest clothes! Something that they need to work on is customer service, I feel like…read morethe girls could have been more personable.

I went in to buy my wife a present and was blown away at the service I received! These girls…read morerecommended the perfect outfit for my wife. Not to mention the store was clean and tidy. I'll be back to support this local Lee's Summit store.

Listen- I was born…read moreand raised in Austin, Texas so I know consignment shops to a "T". After moving to Kansas City I quickly scoured the town for the best in the area-and headed off to several in both Westport and Overland Park that Yelp claimed were some of the best in town. This shop, however, is BY FAR heads and shoulders above the rest. When you walk into this store everything about it screams upscale, chic, modern-yet-vintage boutique. The decor is perfection (and something I always promise I will try to craft for my own home) and the window displays are perfectly styled to give you an idea of the season's trends and the store's offerings. The owners/staff are also the most welcoming, friendly bunch I've ever had the pleasure of meeting. (I can tell you I've walked into Ditto and Clothz Minded several times and never once been told "Hi" or treated like a valued customer. ) And if the initial greeting doesn't sell you-try plucking something off the rack and wait to see how long it takes one of the owners or staff to offer to place your items in a fitting room for you a-la-Free People and other high end boutiques. THAT'S customer service, my friends. As far as some of these negative reviews go-I'd like to remind everyone that one of the most important parts of owning a store like this is knowing your buyer. They can't buy everything you want to sell them-they'd hemorrhage money like crazy if they purchased everything people bring in. If the put forth the money for purchase-they need to know the item is going to have a buyer. I know it's hard to walk into a store, hopeful that you will receive a ton of money for items you no longer want. But unfortunately if you no longer want them you have to realize there's a good chance that others won't either. And it's Revive's job to make that tough decision so when I - as their buyer - go there looking for new fashion finds I'm not slapped in the face with ten year old GAP pieces that were on trend in 2009 or a plethora of forever 21, american eagle and other teeny bopper brands that have no place being in the wardrobe of anyone over 15 (I'm looking at you Ditto. *glare*) And this is why I can't say enough great things about this store. ALL of the clothing I've purchased has been on trend, in perfect condition (sometimes NWT) and sold at MUCH better prices than online retailers or other local consignment stores. I've walked out with Free People and Marc Jacobs for under $10. I've purchased a $1000 limited edition AUTHENTIC Coach bag from them for $350 after discounts. And EVERY time I visit I purchase at least one jewelry item that the owner has specifically purchased a gold and silver version of to sell in the store (if the silver version is out-I've probably gotten there before you. :D) And that says a LOT about this store and the owner's understanding of the fashion industry. As a buyer I feel like this store was MADE for me. Do I like everything they have on the racks? No. Do I walk in every time thinking "Ugh, this is my favorite store and I'm about to do some damage?" Yes. Do yourself a favor and give this shop a try. Don't let the negative reviews fool you-this place is a gem that'd I'd completely miss if I ever left KC. * And in response to the lone review about the replica bag-do homework before ever purchasing something from a brand like Louis Vuitton or Coach that is known to be easily counterfeited. If you are ever unsure and authenticity is of great concern to you-I'd recommend checking out readily available online guides to assist you in your purchase. Revive's owners are human-good fakes happen to the best of us.

Yesterday, I dropped off a mix of clothes. The girl was nice, told me my clothes would be reviewed…read moretomorrow, and to come when I receive a text. Fast forward to today: I receive a text message saying my clothes have been processed and I have an offer ready. Excited, I arrive at the store, only to be told that they are looking for fall clothes. They told me to bring my clothes next year. No offer was given. I'm sorry, but it is not good business to tell someone that he/she has an offer ready, only to not receive any money at all. Additionally, there were clothes I brought that, with the right accessories, such as a shrug, could easily be fall clothes because of the colors. At first, I told them to donate my clothes, but after giving it some thought, returned and took them back. I wish the girl yesterday would have told me they are only accepting fall clothes. I would have gone through the box and pulled out the fall pieces right then and there. Instead, I feel like they didn't go through the box in its entirety and my time as a customer was not valuable to them.

I recently had a very disappointing experience at the T.J. Maxx located at 1640 NW Chipman Rd,…read moreLee's Summit, MO. My significant other and I visited the store around 6:45 PM to shop for fall clothing for our children and a few items for ourselves. After browsing through the kids', men's, and women's sections, we went to the beauty section, only to discover that our cart filled with items had gone missing. When we approached an employee for help, she claimed no one had seen our cart and mentioned that employees sometimes take carts they think are abandoned. We explained that we had only stepped away briefly and did not abandon it. To make matters worse, the employee, Faith, was unhelpful and seemed to be watching us closely. When we finally got a manager, Ivy, involved, she also failed to provide any real assistance. It was confusing when Faith later emerged from a back hallway with our cart, especially after the manager stated that abandoned carts were taken there. As we checked out, we noticed several items were missing from our cart. When we asked Faith to check the back for our belongings, she refused and instead provoked us. It felt humiliating, especially with other customers watching. I later contacted corporate for assistance, but their response was equally unhelpful. I spoke with District Manager Ray, who contradicted himself regarding the situation. Overall, I felt judged and discriminated against during this experience. I hope no one else has to go through what we did. I cannot recommend this location based on how we were treated. also it's been over 2 weeks with no updates after being ensured i would be called.

I absolutely love the caring, friendly staff at the Chipman Lee's Summit location. So many deals…read moreand finds in every department. I find something wonderful at each visit. My kitchen ware, bed linens, clothing, jewelry, home decor, cleaning items, accessories, toys, seasonal goods, and more are the most delightful and fun things. The quality is always a great relief.

Yes! Anyone who wants a fun item of clothing or alcoholic accessory this place is for you!!! It's…read moreso cute and funny! The staff is amazing, highly recommended!!!!

From the owner: We carry a range of mens, womens, accessories and home bar items. Think polos, swimwear, button…read moreups, funny graphic tees, koozies, cocktail shakers, hats, koozies and so much more! Our items make great gifts for yourself or all the fun people in your life!