I hadn't been to Fleet Feet in years! I was shopping with one of my (adult) daughters and she…read moreneeded a new pair of athletic shoes so we came here. I don't remember the name of the gal who helped us, but she was great! She was very knowledgeable about the various brands/styles they carried. She was also friendly and personable. My daughter was asked to do something on two pieces of equipment (for lack of a better word). This gave the staff member information that helped her narrow down what shoes would be best for my daughter. There had already been questions asked about what the shoes would be used for, etc. A few different brands and sizes were brought out and tried on and walked around in. Pros and cons were discussed and a shoe was chosen. A lot happened while we were there, but it didn't take a long time and things kept moving. We were never sitting there waiting for long periods of time. I've been to buy athletic shoes at another well known store and the process takes entirely too long. I'll try Fleet Feet next time!

Great service, and attention to detail. They perform a gait test to analyze your walking pattern…read moreand sell insoles that are fitted for your needs. The staff is also extremely friendly and helpful. Shout out to Travis!

Really, really terrible. If I could have given zero stars I would have. The person "helping" us at…read morethis location not only would not do the full analysis of my feet, he only pulled out ONE style of boots for both of us to try. He point blank refused to consider letting us see any others. Neither my husband nor I have difficult to fit feet - indeed, we left and went to another store, and bought two pairs apiece that fit fine. AVOID this store!

Graden (I hope I'm spelling that right) is kind, efficient and direct. Everything a customer could…read moreask for when shopping for shoes. I highly recommend!

My daughter bought the wrong size birkenstocks online through journeys. They have in store…read morereturn/exchange. I thought this would be a hassle but To journeys corporate-here is a good review of your galleria store. I am a crabby 45 year old dentist. Exchanging shoes on a Friday night w my kids is not something I was looking forward to. Instead-it was quick and easy and here is what a customer wants to see when he turns the corner in to your store- a smiling employee standing on station (just inside store) waiting to receive customers-making eye contact,being personable and well spoken- that is exactly what quortney did(sorry I prob goofed name but prob 28 year old African American w piercings) I was crabby going in but she made it impossible to stay that way, made the exchange very quick and easy and no hassle. She engaged my kids and talked about music and about t shirts in store which we ended up buying two of. The store was clean and nobody was texting on their phone or doing anything other than engaging customers or cleaning the store while we were in there. I did not receive any compensation or even tell them I would write this but as a business owner-I appreciate employees doing what you train and hope for-giving positive customer experiences bc it is hard to find good people these days. Give your galleria store kudos,lunch or a bonus because they represent your brand well Again-I only wrote this bc I was impressed-they didn't do or give me anything- Chris Parks

Love this store. Everyone I've interacted with here has been super helpful, patient and friendly…read more One of my daughter's shoes dropped a zipper pull, I brought it in and they switched it out on the spot. Fantastic service! Also a pus that I love the styles they carry.

Staff is always nice and helpful. Store always looks clean and well stocked. Last time I came they…read morehad a good $10 clearance rack and I got a nice coat and a dress. I was very pleased.

I came in to find shoes for my 21st birthday. They have a bunch of shoes and are cheap. I asked…read morethem if they had the three shoes I possibly wanted to buy and they got them out for me pretty quick. I asked for advice on which shoes to get and they were great help especially since I rarely dress up. Tiffany and Faith are super awesome and sweet workers and I reccomend this Windsor!!

Sass Shoes are made in the U.S. We have been buying them for years! They are very well made and…read morelast for years. These are the most comfortable shoes with good support that we have found. Yes, they are expensive, but we go on our birthday month and get $20 discount. And did I tell you they are made in the U.S. Finding anything made in the U.S. is difficult. We are done buying shoes from foreign countries! Yes, they are still open! Their current address is 12593 Olive Blvd., St. Louis MO 63141

I have been wearing SAS shoes for the past 10 years. I work in the QSR industry and on my feet…read more10-12 hours a day. Very comfortable and well worth the money.

i had an exceptional customer service experience with Dominique and her manager. helped me to find…read morea great gift for my brother and to get a really nice coat and shoes for myself:):).

Men.... get to this store. Phenomenal quality, style and old world customer service that will blow…read moreyou away. Travis has gained a loyal customer forever. No lie. We have to drive an hour and a half to get here, but I will be planning all of my shopping trips around Travis' work schedule. Now... the shoes. I've never owned dress shoes of this quality and comfort before. Trust me, your feet will thank you.

Good selection of clothing and HUGE boot inventory. There are hats and accessories but doesn't…read moreappear to offer fitting or shaping. One employee covering the whole store and she was not helpful or professional. It's the Marshall's/TJ Maxx of western wear. Go to Cavender's for better hats and customer service.

I love this store, lived in Arizona and used to go to the Gilbert store. So glad to have one 3…read moremiles from my work in St. Louis!! Angel is a great sales manager very helpful!! If you haven't gone yet better get on it.

I was here on a super busy Spring Sunday to return a few things I had bought online and look at a…read morefew other things. The line was long but when it was my turn my return got processed and I was on my way. I didn't find anything else to buy today but I'm sure I'll be back! It's nice to be able to return things right away sometimes instead of mailing them back. The store was a little disheveled but I'll give them a pass since it was the weekend and there were a ton of people!

It's usually a little messy on weekends because of the crowds that swam through like a revolving…read moredoor. I can understand why the staff finds it monotonous to refold, fold and unfold clothing during these hours. I like this location for casual socks, dress shirts and accessories I refuse to blow the budget on at the mall locations. They also offer sales ontop of the markdowns as well as a student discount. I see nothing wrong with purchasing a few nonessential items a season late for a fraction of the cost. Swag has no time frame.