Very good quality work on adding sole protectors to leather dress shoe soles…read more But cost for service (and for products in store) is substantially higher than competitors in the county. Cost wasn't noted online. At about $130, it's not clear if value proposition is right, when closer to $50 seems to be market rate. On the other hand, quality cobblerwork is a dying art, so maybe paying a cost premium is worth supporting a local artisan. Not sure if I'd go back or to a competitor next time.

Very expensive for what you get. Sorry. They were also closed a few times I tried to get my stuff.read more

I genuinely am so thankful for this place. The man behind the counter has always been kind, clear,…read moreand communicative with me. I brought in several pairs of scuffed boots and he told me that since they weren't real leather, they couldn't truly be repaired but that he could spruce them up for me. I went back a few hours later and they looked amazing and it only cost $18. Since I had such a good first experience, I went back several months later to have a dress zipper repaired. They not only fixed the zipper but added reinforcement to prevent the issue from happening again. I will sing their praises all day long!

Service was very fast. Their quality of work is perfection and they are reasonably priced. Best…read moreshoe repair and watch battery replacement in St Louis area

Brought in a leather bag for cleaning - turned out beautiful - highly recommended…read more Done within a week

Bob did an excellent job on my daughter's combat boots! They needed new heels and his price was…read morereasonable and his work was fantastic! He even shined the boots up so when I picked them up they looked brand new!!! Thank you!!

Dishonest and completely disorganized…read more BEWARE! Horrible service, completely disorganized and neglectful of their customers belongings. I dropped of a beautiful antique leather briefcase and they said they couldn't find it weeks after I dropped it off. HowTF do you lose a briefcase in a shoe shop? Then they said they thought it had been taken off premise. Then they stopper returning calls. Losing items seems to be a pattern for this place. Makes you wonder if they're not finding a more lucrative avenue to profit from their customers belongings other than the fee that they would get for repairing them and returning them to you.

If you are in downtown St. Louis, MO, and your shoes are in need of some love, these guys are who…read moreyou want to see. Classic. Long-standing downtown business.

My leather Hermes bag looks awful! I cried! Ask for strap to be reattached. It's crooked and…read morenot lined up. A VERY EXPENSIVE lesson learned. My favorite handbag is unusable. DO NOT use this repair store. * Very grumpy old man runs/owns Clarkson Road location. * very expensive in comparison to other repair locations in area. *CASH ONLY- obviously no taxes being paid! May I repeat DO NOT use this business! If I could rate less than one star-I would!

Alex is the best! Worth the trip. He does excellent work…read morequickly. Wish I'd discovered him years earlier.

This is one of my favorite Fleet Feets in thr area, the are like most of the stores very dedicated…read moreto servicing each and every customer and your particular needs. There are a variety of things for all your fitness needs, especially your running shoes fix. Every once and a while they have some really good deals that scream for you to buy something you didn't come for (first world problems). Definitely check out the South County store if in the area!

Kathy and Joe were so informative and helpful in finding the right pair of shoes for me. The price…read moreis cheaper than what I was going to pay at Dick's Sporting Goods and I received high-quality, informative service at Fleet Feet. This place is great for pregnant women or others who have trouble bending over to tie their shoes because they do all the work for you and ensure the shoes are a great fit. Tip: Prepare to spend 20-30 mins finding the right shoes because they do individual scanning to ensure you get the right size.

Loyal customer lost because of treatment received. They took my $ and did not fix it & the cobbler…read moredid not do my shoes, the front desk guy did them wrong & then they wanted double pay to do the job: I took my shoes there for a tiny hole (half an eraser head size on sneaker fabric). I was told a patch would be ironed onto the inside and it would be permanently sealed shut to look new. They charged me $30 to do this with a black patch and said the shoe cobbler/specialist would do it, and we talked about him for a bit because he had done shoes of my family in the past well & had even sewn holes like this one before (but this one very small). My family and I had hoped to say hi to him while we were there but the front desk guy would not go get him to even let him know. When I picked up my shoes, I grabbed them and I walked to the car & immediately brought them back inside because I noticed a white patch inside poking thru the black shoe noticeably bunched up on the inside. I am not suree why but the hole was bigger than when I had dropped them off so it really showed thru. Not okay. These are expensive special edition shoes I can't replace. The guy at the front desk told me he did it himself and it would be fine and sealed permanent but if it bugged me to just color it with a permanent sharpie marker, but to go home and just try it out because it would be fine. When I got home, I tried on the shoes and the "permanent" patch came right off! Concept Shoe Repair had closed so I called the next business day. I was told I could bring it back to pay $30 more dollars to replace the patch they put on wrong & didn't work for them to redo it right! Otherwise, he said my only other options was that I could pay them $20 more dollars to buy a patch from them and fix it myself! I am NOT paying $50-60 total for a 1/4 inch hole to be patched (it was 1/8 big when I dropped my shoes with them) just to wait another week hoping this time it will be done right! I have taken lots of shoes to them in the past 12 plus years but their poor customer service just lost a loyal customer.

Fabulous! I picked…read moreup my Oxblood Imperial leather COAT that is 40 years old now. He gave it a face lift by taking it from maxi to just above the knee. The workmanship is impeccable! He put at least another 20 years of life into my leather coat! He also repaired the lining and replaced all the buttons! The value to me was getting to wear it in a new way. If you have leather, he has the chops, the creativity, and expertise! I cannot recommend them enough. Thier inventory of the best name brand shoes and boots, unique, smart looks and comfort.. I could leave several paychecks there.

Located in a shopping center with plenty of stores and eateries . Plentiful parking. Store hrs…read moreattached below. Staff friendly and helpful. Store clean and clear of clutter. Clearance section and sales throughout. I usually shop online and either do shipping or ship to store option. I will continue to online shop for my selection of shoes, colors and sizes . In store items are never available in my opinion. Each individual preference I guess !

I was helped by a nice lady, I think by the name Kathy or Katie? a few weeks back. I noticed she…read morehad been crying. I asked if she was ok, She said it was just allergies and continued to smile. When I went to the front, there was a man with glasses and 2 girls, they were making fun of Kathy or Katie about her body weight and that's why she's warm. They were also making unprofessional remarks about not wanting to work with her. I believe they were bullying her and that's why she had tears in her eyes. I put my grandkids shoes down and left. I will not give my money to a business that discriminates against larger people and where grown adults are belittling a very sweet and kind person. I really wished I remembered her name, I know it started with a K. She was the one to help me when the guy and 2 girls were making fun of her. When I went to set my shoes down, they stopped talking, I don't think they seen me or knew I heard. They also said other unprofessional mocking remarks about the young lady who was at the back of the store at the time. They reminded me of middle school gossip. Terrible!