Bought my shoes on line on their website! Got great deal - 50% and free shipping. Everywhere else…read moremy shoes were regular price. My package arrived quickly - 3 days I think! Got order confirmation right away and 10% off welcome savings code for first purchase that I was able to use in addition on sale price! Package was shipped next day! Excellent communication. Love my Picolinos Tenerife, leather is soft and shoes are very comfortable!

Be sure to read the product page carefully! I ordered shoes that ended up being too large, but…read moreapparently neglected to read the line under the price that the sale was final and no returns accepted (I often don't read these things that closely, and I bet I'm not alone in this regard!). I know the rule is "buyer beware," but I guess one just assumes there is a return option for on-line sales, as you cannot try shoes on until they come to your home. The shoes did arrive fast, I'll have to say, but I'm still annoyed. I guess I could wear several pairs of socks so they fit properly.

My experience here was good. I ordered a pair of boots online for Black Friday and they ended up…read morebeing too big. I was hoping to exchange them, but they weren't in store. The staff member helping me tried to help me by putting an order in, but it wasn't working. She took the time to call customer service which I very much appreciated. I ended up not being able to exchange because I didn't have the card I purchased them on (my bad) so I ended up returning them with my receipt. The store itself has a good selection of accessories and shoe choices.

Picked up an online order here. They let me try them on before accepting them, so that was nice of…read morethem. That said, when I asked for assistance finding the try-on socks they said "just look around, they're somewhere out there" and gestured to the rows of shoes. I never did find them. Luckily, the shoes I ordered fit and they became mine. This store is incredibly messy and the workers are rude. It's also dirty in certain pockets. I think the value of going in store is picking up a variety of shoes that are not going to get to you as quickly as through Amazon and being able to try them on in person. That said, I would be wary of coming here without a plan of what you are looking for because the employees will not be helpful. Love the shoes I picked up though.

Always love me a Nordstrom Rack! Their inventory can be hit or miss depending on week and location…read more This was my first NR out of state. There was nothing really different. Unfortunately, they didn't have anything that caught my eye. Overall, store was clean and parking lot was a bit chaotic.

My favorite store to come to when I come to St. Louis. I usually have good luck here when it comes…read moreto finding things. If you like Nordstrom Rack, then this is a good location to come to.

We have been going to Lories shoes is for years and years…read more They measure your feet and find you a perfect shoe. They have options for babies up to seniors These are pretty high-end shoes so be ready to pay for it and if you are bawling on a budget, they have sales a few times a year buy one get 30% off by two get 50% off. I always like hitting the sales for my kiddos and they're ever growing feet.

Tucked away off of Manchester, this adorable local shoe store offers a masterclass on customer…read moreservice and care. Sam and his team are the friendliest and most helpful! I learned so much about shoes, sizing, proper fit., etc. They have great assortment, and an amazing kids section with a slide! Our family are all walking away with a new pair!

Selection for those of us who wear a wide shoe is limited…read more Also, the prices are not that reduced. To get the best deals you need to be member of their rewards program. If you have a normal sized foot, sign up for their rewards and you'll save. Those of us who have wide feet, need to shop else where. I'll be back? - I'll check back periodically to see if they have my size. When? - June 13, 2019 Why? - Shopping with a friend

Good customer service inside store. Associates are there to assist but don't pester you for a sell…read more However they have the worst exchange and return ever! We have been long time customers since 2004 and have shopped at every store in the St. Louis area! We just discovered that they terminated us from the reward program because we made to many exchanges!!! We have a large family and frequently make large purchases and my husband is very picky and hard to fit. He normally exchanges 4 items a year. But the other 35 purchases our family makes every year are very rarely returned or exchanged.. It's their own crazy system that requires everything's on the receipt to be returned and then rebought when an exchange is made. Fix your damn system and don't penalize customers for needing to make an exchange. Oh and if you want to make a return, they want your receipt, driver's license and a pint of blood! Well maybe not the blood part! Looking for a new shoe store for our family. Corporate says we could get our rewards reinstated in another 6 months !!! They can take their reward system and stick it.... Oh, they took our ability to receive rewards away for a year and 1/2 for making over 4 exchanges in. a year!!!

Best local running store!! Every time I've come in they're always helpful, friendly, and full of…read moreknowledge. The first time I came in they helped me find some insoles and the next time I came for a new pair on shoes. Two things I really appreciate: they'll never try to sell you something you don't need and they actually care about you!

Great service and a very cool store front with a mix of running shoes, outerwear, gels and…read morehydration mixes! They have some great sales and I have gotten some great shoes at a discount. Stopped in to browse and loved their sunglasses selection. We will be back!

What a fun place to do winter holiday shopping! They have what you need for the outdoor enthusiasts…read morein your life! I scored some cozy hats as stocking stuffers and some great wool socks for the winter! The staff is great - helping you find what you need and offering suggestions based on other people's feedback or personal use! I love that the employees are passionate about the products they sell and have someone who used them able to give you feedback based on what you need. I am in the need for some boots this winter and I will be back for myself soon!

This is a large Rei location. Staff are very helpful throughout the sales floor. Check them out for…read moreyour outdoor needs.

Best place in the STL region to buy AMERICAN MADE boots and work boots. A family owned (mom and…read morepop) type of store. They are very friendly and always there to help. Since my first visit, I've been a repeat customer ever since and will continue to support this store.

Great customer service and willingness to help customers. Great guidance and such friendly service…read more I don't feel rushed at all. Super kind. Best boot buying experience ever.

I got to the store at I64 and Big Bend on a Saturday at 1 PM. I typically got nearly 1,000,000…read moresteps out of a pair of walking shoes. This pair is typical. The store sales person was great. Because they carry a large inventory he got me a new pair in 15 minutes. They fit perfectly and the fit great. I have worn only New Balance shoes for at least 10 years and they are great. I will continue.

When I need new tennis shoes aka walking shoes, I always shop at New Balance. I've found a pair…read morethat works for me and I just keep repeating the same purchase. I guess I am a creature of habit. I like that they keep my record of purchases in the computer. So when it time to buy a new pair of shoes, I just enter the store and tell them my name. They look at my past purchases and it's an easy sale for the associate. Even though it a super easy sale, the sales associate is still professional and friendly. They have me try the shoes on, to make sure I am still satisfied with the fit. In addition to the pair of shoes, I always add a pair of therapeutic cushion inserts. It adds to the cost of shoes, but the comfort it adds to my wide feet, is well worth the extra dollars. When I get a new pair of tennis shoes, the old one still have life and become my garden/yard working shoes. New Balance shoes have a good life span. A bonus about shopping here, you can buy dog treats to support a local rescue group at the check-out. For the dog cookies, you have to pay cash as it is treated as a separate transaction. When I see dog cookies for a rescue group, I am a sucker and always make a purchase. Next time I need a new pair, I'll be back. I'm a true fan of New Balance.

Kind of amazing! The shoe selection was great, the clothing selection was great and the vintage T's…read moreand clothing was great. The shoe prices were actually $100 cheaper than you'd find in Dallas so that was nice, but we just didn't see any we needed this visit. Plus a dump box with some great sales! Sales associates were so nice and welcoming and helpful. The vibe was happy and inviting. I recommend!

I called to see if they would buy high end shoes and when I told them what I was wanting to sell…read morethey just hung up