My friend Alison took me here so she could send her shoes for repair. As a woman with a wide foot I…read morenever considered Louboutins. However, I am a size 40 apparently and the black low block heels, loafers and flats are speaking to me! Sadly at this time I don't have the funds to spend on fashion, but I'll manifest it! Staff was friendly and it was a nice clean store. More seating would have been nice.

Excellent spot and the interior is super cool - well worth the shopping experience. Recommended to…read morebrowse or stop by and take a look at the interior.

Terrible Customer Service. I purchased three pairs of shoes…read morefrom LUGZ.com and was a loyal customer. All the shoes were the same model and color. One of the shoes was defective I requested a replacement pair. Sent the shoes back for inspection and was told sorry too bad. Not only did they not replace the defective shoes, the original pair was never returned. 06/27/2015 Still waiting for my shoes to be returned. (The pair I paid for) If you are smart you will shop somewhere else.

I have recieve two order 2 Pair from Jack Swartz Shoe thru Mason Easy Pay. I have to say there…read morewonderful shoes Love them , but the best thing of All is the delivery time ,u recieve in 2 To 3/Days Amazing . will. Continue to purchase from this company. Thank you. Hecho jackson heights ny

Love Drake's! I usually buy from a wholesale channel, but went into the store to see the products…read more Service is very silent. For me to spend my money at a boutique setting, I need a greeting at the minimum. For boutique retail other than exclusive products, one needs service and other factors to convert customers from wholesale to learn more about the brand. I left not feeling convinced.

They had the new balances I was looking for. Staff was helpful and courteous, without being too…read moreoverbearing. I was looking for a pair of air max 95s, the manager took the time out to see if he was getting in his next shipment. Will shop again.

My go to for sneakers! Excellent service from both owner and his employees! They remember you,…read moreincluding your size! Definitely a gem in this neighborhood!

Ed, the "shoeman" as my nearly two yr olds called him was a very pleasant shoeman. I spend my money…read moreon shoes, yeah, only these are shoes for little people. You see, this is the life of a mom. I was fortunate to go when they were having their buy one get one 50% off sale. Would prefer a buy one get one free...but I'll take what I can get. Given the fact that little feet are said to grow a half size every 3 months and I got two sets of little feet...and their summer sneakers cost $47...hmm, let's do the math. OK. Let's not. Back to the shoeman. He measured their feetsies and brought us our NEW SHOES. woohooo. The smiles on the little faces. Life is good. Yeah.

Excellent customer service, obviously child friendly environment, they usually have deals buy one…read moreget one half off, which is perfect for me since I have two pairs of feet I have to shop for. Stride Rite is great for those hard to find widths. They can be on the pricey side but, the footwear is well worth it. However, I go for school shoes (those are the footwear they are in the most) for the summer payless, yes you guessed it...sandals please ;0)

As others have said: Do not order online. Thom Browne claims to offer "complimentary returns" but…read morerefuses to follow its own policy. They promise to refund your money within 1-2 days of receipt of the package. This did not happen in my case. It took them 15 days and three emails, and they still would not issue the refund. I had to do a chargeback through my credit card company. This was after I provided UPS proof of delivery showing that the package had been received at TB's return facility. They claimed to have "technical difficulties" and promised to investigate, but they held the refund hostage during this process. In other words, they punished me for their own ineptitude. Many similar complaints on Google Reviews and the Better Business Bureau show that this was not a one-time occurrence. Thom Browne has a history of dragging their feet when it comes to issuing refunds. It's a deceptive business practice to advertise a policy and then refuse to follow it. I have never experienced such poor customer service from a luxury brand; most of them go out of their way to accommodate customers because they want repeat business. But I'll never buy from Thom Browne again. I will be donating my only other Thom Browne shirt to the thrift store.

Online shopping experience was absolutely disappointing. Their return policy is clear stated in…read morethe website but they do not implement their own policy. Very stressful experience!

I had such an amazing experience at Journeys in Cross County! From the moment I walked in, Jayden,…read moreBriana, and Tiffany made me feel welcome and taken care of. They were super knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect pair of shoes. Jayden went out of his way to check for sizes and made great recommendations based on what I was looking for. Briana had such a great energy and really helped narrow down my choices without any pressure. And Tiffany was so sweet--she made sure everything fit just right and that I left happy. You can really tell they care about their customers. This was hands down a 5-star experience. Best shoe store ever! I'll definitely be coming back. Compared to the Finish Line in Cross County, I went down to Journey's and it was such a refreshing feeling. They were amazing compared to them.

I admit that I'm being petty - this would definitely be five stars if the shoes were more…read moreaffordable to me (even though I knew the price of the shoes, so that wasn't a surprise). This is a good-sized shop, bright from huge windows, that's filled with colorful shoes, assorted kitsch, and warm people. The shoes are outstanding, and the staff members are amazingly friendly, helpful, and knowledgeable. (Jazz, in particular, helped us on the day we were there! Thank you again for your patience and for making us feel so welcome!) The variety of styles is incredible, and at least everything that I tried was supremely comfortable. Most of the store is women's shoes, but there's a decent amount of men's shoes as well. If they don't have the size in the store, they can check other stores and have them sent to you. There's a convenient - although NY-priced - garage half a block away, if you're driving. Really, go in and try them. You'll have a good time, and you might be surprised and find something that you never knew you needed! (My wife's found 'a few' of those...so far.)

I love John Flurevog's shoes--beautifully crafted and highly inventive, they have items that are…read moreperfect for the cutting-edge and style-forward, as well as some more subtle pieces that might appeal to a more traditional shopper that will still punch up a staid wardrobe. I've previously only visited the spot in the Village, but this spot is much larger--more comfortable to browse and perhaps larger stock (or if the same amount, just presented in a more spacious setting). Staff was friendly and helpful--Harriet in particular was incredibly kind, providing some advice to help me settle on a style as well as pick out the best size as I tend to fall between two sizes depending upon the shoe.