Wish I could give this place 0 stars. There is no customer service at all. I am already…read moreuncomfortable taking my toddlers to ANY store to shop and the employee made me feel worse by making an assumption I am switching shoe boxes or taking shoes when I am going to purchase the shoes that my toddlers are REFUSING to take off (I was actively holding the correct boxes for purchase and clearly told the employee that as well when she approached me). Customer service is supposed to have a little bit of empathy to a certain extent depending on the situation. Just because my toddlers are loud and running around does not give a worker the right to have a negative judgement on what kind of shopper I am. I've been in retail for 7 years and on going, I would never make a PARENT or anyone who is obviously having a difficult time feel the way I did throughout this experience. I understand each shoe has to be checked when purchased but there is a much nicer way to ask instead of asking in a forceful manner with sarcasm/attitude especially during the situation I was having.

Seemed like a smaller DSW store, was clean and well-stocked. Not much in the clearance aisle (darn…read morehaha). Not much for runners (I recommend Dicks Sporting Goods or an actual running store). I do like their dressier shoes both for work and shoes for a night out. My girlfriend found a nice pair of Merrells for under $30. Definitely a good deal. Cashiers and employees on the floor were friendly.

Memo is his real name! What a superstar! I was having a tough time finding shoes. He was a shoe…read moremaster and found me two pairs of shoes that were a great fit! Also nought my son a pair of shoes that he loves! He is hard to shop for!!!!! Thank you Memo for everything!

I was shopping a few days ago, came in late, and the customer service from everybody working was…read moreamazing. Patient & super helpful! The manager is a great example of how retail should train/present there store. I'll be back soon!

Great personal, running shoe advice, fitting, and a decent…read moreselection. Bonus... They will transfer it from another store, if they have it for free.

I have not purchased yet, but I probably will. Knowledgable staff generous with their time, and…read moreserious about getting you into the right gear to get you out there to go. The shoe brands I have not heard of but it the can fit my monkey like feet, they will be able to help you. There are no high pressure sales tactics. The shoes are not cheap, in the range of a new pair of Jordans. These shoe are for training, not knocking around town. Here's the kicker; They Have Beer Taps - Did You Hear me? A shoe store with beer taps. It's summer, we all need to shed some winter weight, and have a refreshing beverage. Go get yourself some new kicks.

There were signs throughout the store indicating buy one get one 50 percent off. I found 2 pairs…read moreof shoes one for $70 and one for $50. The one for 50 was on clearance. Nowhere on any of the signs did it say clearance shoes were not included. When I got to the register the salesperson very rudely stated that the clearance shoe could not be used for the bogo. They wasted my time in searching for shoes and lost my business. Why not put any exemptions on the sign so people know up front. Won't be returning, too many other places I can shop.

I've worn Skechers before. I'm not wearing them now but I have. I walked through your store and I…read moredidn't make a purchase but as I walked in I was greeted with a friendly smile. The store was very clean and fully stocked. The music was playing and sounded good, quality and volume level. I said "have a good day" to the young lady at the front who responded the same as I walked out. If I ever need a pair of Shechers I know where to go.

Dick's Sporting Goods - Joliet I called customer service…read moreahead of time to confirm they offer a military discount and was told yes. When I arrived at the store, the manager at the register told me they don't offer one. Completely inconsistent information and poor customer service. If your own customer service line says one thing and your store leadership says another, that's a problem. No stars from me.

I frequently shop Dick's online. Sometime I have to make a return at the local store and they are…read morealways efficient, friendly and gracious. The online shopping is also excellent with fast delivery and a variety of merchandise and sizes I cannot always find in the store. I am a loyal customer.

Five stars is for the check out process. There are always enough cashiers checking out customers…read more Health & beauty select is very extensive.

Perfect gift selection for a party at the last minute. The gift was priced in the range of the…read moreallowed price for purchase, for the occasion.

Selection and great value!!! They have great selection if you have time to sort through everything.read more

They sent any good products to their Indiana store. Used to have great stuff. Now not muchread more

The ladies at this Clark's store,are very professional and very knowledgeable…read more They help me pick out a pair shoes to deal with my sciatica pain. Thank you ladies!

This store is under new management. I stopped in last week, not knowing what to expect, based on a…read morecouple of negative reviews. I was pleasantly surprised by the friendly staff, especially Melissa, the store manager. She was helpful and fun and made the buying experience just great! I am bringing my wife back, since the Burr Ridge store is closed. Clark's are well-made shoes and I have worn them for years. This is now our "New Store". Give them a try - you might be pleased!

As soon as I enter this store I was not only greeted by one employee but 2 more employees and the…read morestore was busy on a Saturday afternoon, they employees are very nice and willing to assist with no hesitation, I bought some Nike air max shoes at this location and they also give you the option to order certain items if it was not available for pick up, overall excellent was definitely nice they deserve this five star rating for sure keep up the excellent work staff.

Great staff. Very helpful. Good selection of merch. Even the fitting rooms are cool! You can change…read morethe lighting to different moods.