I'm extremely disappointed with how I was treated at FoodMaxx in Red Bluff today. A couple of weeks ago, I purchased three packages of chicken from this store. I brought them home and immediately put them in my freezer. Over the next couple of days, I noticed a strong odor every time I opened the freezer and eventually realized it was coming from the chicken. I called the store and spoke with the manager. She told me to bring the chicken back for a refund. I explained that I live out of town and it would be a couple of weeks before I would be back in Red Bluff. I also told her I no longer had the receipt. She specifically told me that was fine and that I could return the chicken when I came back. Today, I finally made it back to Red Bluff and brought the three packages with me. I was then told that I could not receive a refund and that I had to exchange them for the same brand. I explained that I had already spoken with the manager and had been told I would receive a refund. I also explained that the store no longer even carried the same brand. I was already planning to do my grocery shopping there and ended up spending approximately $370. I offered to simply have the amount for the chicken deducted from my total. Instead, I was made to wait for quite a while while the situation was handled. The part that really upset me was how I was treated by the employees. A male employee with dark hair and a short beard came over with the chicken and, when I tried to explain what had happened, completely ignored me and spoke only to the cashier, telling her the amounts to deduct. His behavior made me feel as though I was being treated like I was dishonest or trying to do something wrong. The cashier, an older woman with long hair, was also very rude and never acknowledged what I was saying. When she finally rang up the replacement chicken, she slammed the packages down on the counter hard enough that the packaging popped open. I had to rewrap the packages when I got home. I understand that mistakes happen, and I wasn't asking for anything unreasonable. I simply expected the store to honor what its own manager had told me and to treat me with basic courtesy. I spent approximately $370 in the store today despite how I was treated, which makes the experience even more disappointing. I have been shopping at FoodMaxx for years, but after today's experience, I will seriously reconsider where I spend my grocery money. The chicken was one problem. The way I was treated when I tried to resolve it was the much bigger problem. read more

The Supervisor at this Establishment, has accused me of being inebriated, months ago, when I bought a small bottle of Vodka and a 12 pack of Coors Light, I purchased the items, I walked outside I walked to my car, I came to the conclusion that I bought the wrong size bottle. So I walked through the parking lot I walked back inside, I told a cashier that I accidentally, bought the wrong size bottle, so the lady assisted me with locating the right size bottle, so she found the right size bottle of Vodka, I waited in line, it was finally my turn I was in the middle of returning the little bottle so I could purchase the right size Bottle of Vodka, The Supervisor approached, me and told me you drank that' entire bottle of Vodka, you can't purchase that bottle your drunk, I was as sober as a Southern Judge, I didn't drink a single drop of Alcohol that day. She threatened me and told me to leave or she will call the Police!!! so I left. Today 08/09/26 I walked through Food Maxx, I was trying to get out of the sun, it's 106 degrees Fahrenheit, it's as hot as the Mojave Desert, I saw the same Supervisor I waved at her and I walked outside, she hollers at me to get my attention, her what did you steal, me I didn't steal anything... her show me your left pocket, so I showed her what was in my left pocket, I have a pack of sour gummy worms I bought from Walmart here in town a few days ago, she pissed me off!!! She has accused me of stealing items at this store a handful of times, I'm not a thief, a hoodlum, a degenerate low life, I'm a Man of God I'm a Ordained Priest at my church. I let her have it, I'm not proud of losing my temper, I cussed at her and I told her your assuming I stole something, I didn't steal any F******* thing!!! ( I'm pretty sure this woman doesn't like me for some reason oh well I won't lose any sleep, I hope in the future we can get along.) read more

Affordable grocery store and unbeatable prices. Food products were very cheap and on clearance. Quick service and friendly staff; ambiance was pretty neat. Convenient to Interstate 5, Tesla Supercharger, and restaurants. read more

Summer is definitely here now and you know what that means? Corn on the COBB! It's one of the fun things to eat in the summer, especially BBQ'ed, husk off! you get that toasted corn flavor, all slathered in butter and salt! Food Maxx here has them here and it's one produce item that won't break the bank. Come get them while thay have them. I cook mine on the gas BBQ, takes 12 minutes, 3 mins per quarter turn and done. read more

I know prices are going up everywhere, but this just seems a little ridiculous. Hamburger meat has gone up .70¢ in less than three weeks. This store really doesn't seem interested in helping its customers. read more

Foodmaxx - Bought 5/30/24 - Grocery Near Me - Red Bluff, California

See all

The food quality is good the pricing is better than Walmart some stuff and I like there produce better as well. But my favorite it the staff there helpful friendly and actually really nice people. I love shopping at this store it's got good AC the place is always clean inside and there's always carts available. Oh and there all brand new thank goodness for that they were pretty bad before thanks for getting us new carts read more

The worst carts on the planet literally every single one is damaged or has chunks missing from the wheels

Made a quick stop during a road trip and was nice to get a salad bag and smoothies for the road. It was a bit like a maze with the layout but similar looking to a Smart & Final, in my opinion. The prices were pretty good, it was pretty clean, and you didn't have to buy huge sizes (clearly only bought a few items). Really not much else in this shopping center. I really liked that they had a self check out! read more

Foodmaxx - Salad bag - Grocery Near Me - Red Bluff, California

The employees here do wear masks but some of their patrons DO NOT!!! I was shocked when I saw this as it's not taken lightly in many places. They need to enforce it strictly because it's people like that who are spreading COVID to the rest of us. By not wearing a mask in public you are basically indicating you are more superior to everyone else. This fight against COVID is a COLLECTIVE one. Please do your part as many counties and cities have already enforced this fully and with citations. I would not shop here until everyone is safely social distanced and keeping RESPIRATORY droplets from entering the aisles you walk on. I had to avoid the aisles where patrons had no mask on and it was frustrating as every other aisle had a few maskless ones. I'm not from the area as I was just charging my car but seeing how this has been an occurring issue from other reviews your manager and field directors need to do something stat! This is unacceptable. Not willing to risk my life here. read more

After 14 overrides in self checkout for 20 items Jaime (mgr) yells at other mgr about my case of potatoes. Mind you she's checking out clients on another register and my $20 box of potatoes was the first thing I rang up. So other manager adds a second box. I'm like remove it and look at my receipt. Jaime proceeds to scream at me. I'm like if you want to step over and look over my shoulder then do so. She proceeded to keep screaming. I will never go back there till they bring competent employees like Dan, Kathleen and Michelle back. read more

I gave five stars for their food price , which was pretty low and it even cheaper than Costco . However , their staff ( actually the cashier there ) deduct 4 stars and they may need to pay attention their attitude . We came visit to the shop and wanna to go restroom , since there was a sign shown the restroom need passcode access as result we asked the cashier for the code . However, the cashier gave us an devil eyes together with a bitchy face . Ahhh... what ? did we do anything wrong ? Anyway , we felt extremely uncomfortable of their attitude . Forget it ... read more

Food Maxx, you are very lucky to have such wonderful people working for you. Your staff is 100% knowledgeable, kind, patient..Always have smiles, always ready for one of my stupid ?'s Jamie is the best cashier,also many others.( Don't know names ) I am so thankful to be a customer of a marvelous store ! Customers Service 10 out of 10 read more

We stopped in since we were charging the car and needed to use the restroom on our road trip. (It seems similarly to the warehouse supermarket like WinCo). Prices seems reasonable. There were no organic produce which I was hoping for some organic fruit. I picked up some fruit anyways. There were no signs or enforcement of mask wearing so customers weren't wearing masks. (We did have masks on.) This seems to be common in most places we stopped but we can't help it while traveling so we just have to be careful ourselves. read more

It's a warehouse grocery store. They've got most of the stuff most grocery stores have and some of the stuff others don't. The real reason I'm reviewing Foodmaxx are the perishable departments. The regular grocery part is very typical but the Produce and Meat are worth the trip to Foodmaxx. Starting with produce, since thats where you'll be when you enter the store. It's always fresh and always priced lower than the other guys. This produce dept. is right up there in quality with Raley's or Safeway. Sure they don't have the fancy track lighting or thunder sound before the water comes on but they have fresh fruit and veggies for less. This produce dept makes winco and walmart look like child's play. Put that together with a great staff and it's a win. Basically the same story with the meat. The butchers are knowledgable and friendly. The dept is fresh and easy to find exactly what you need. They even have a seafood show set up once or twice a month if you're a seafood lover. And just like the produce it's the lowest price in the area. read more

Foodmaxx - Grocery Near Me - Red Bluff, California

See all

For some reason they had a fire drill and kicked out all the customers on a 106 degree heatwave. They don't have sandwiches and it's full of maskless tweakers. Steer clear! read more

I was at Food Maxx this evening, and my car would not start when I was leaving... one of your employees, James, with a hat that was gathering carts, went out of his way, above and beyond, to help me find assistance, and eventually getting a tow truck to our location. James was extremely polite, friendly and helpful this evening, and I wanted to say thank you!! The service while I was in the store, and also while waiting for the tow truck was great too, thank you all. read more

Cool grocery store located in Red Bluff A cross between Smart N Final and Food For Less. As a traveler I the areas I really appreciated the selection and fair prices. Clean spacious store where you didn't need a club card for savings (another big plus). Add in ample parking and a friendly staff and it all adds up to a 4 star rating. read more

Foodmaxx - That's some crazy savings right there! - Grocery Near Me - Red Bluff, California

Here's an update...I actually talked to a real person...who was so confused...didn't know what she was doing...and could not even get me to someone that knows what's going on! Nice job food maxx! NOT!!! So nasty...NEVER shop there people!!! I always had good things to say about this store...no more...after they were out of PRIME RIB for the holidays...I was bummed...THEN Jan 4...I paid $15 for a "fresh" crab...it smelled so rank, like it was there for DAYS! I was so disgusted! I paid $15 for nasty cat food!? Thanks food maxx...I will NEVER tell anyone to shop there! I'm out $15 for nasty crab not EVEN fit for my animals! I call bullshitt!!! i have a plate of foo not even the animals here will eat! WTF!!??? GROSS!!! Sorry...only gave it a star to post this! BULLSHIT foodmaxx!!! read more

I went to Foodmaxx Red Bluff today, and about half of the employees were no wearing masks. Also, half of the customers did not, which means the store does not enforce mask wearing. At the checkout, one cashier was not wearing a mask at all, while the other one had her nose out. I confronted one employee and told him that he should wear a mask. He threatened to throw me out. I left without buying anything, and I will not spend another dollar at Foodmaxx again, ever. And neither should you. These people are carelessly risking the lives of their employees and customers. This is even more remarkable considering that they had to close a store in San Jose in March after one of their employees died of Covid-19. They deserve to go out of business, and I sure hope they will. They have 200 outlets in California, and apparently no coherent or responsible policy on Covid-19. Plus they are breaking the law. read more

Food Maxx kind of like a Costco grocery store. They have a lot more variety of foods than Costco and the prices are pretty good! Going in there is a bit weird as it's a maze you have to enter at one end. It forces you through the produce, dairy and meat sections.... then allows you to zigzag the aisles the checkout. I bought a big container of apple juice, some jello (You did you know that lime jello is the only one that is naturally flavored? ) and chicken broth. They had about 4 different types of chicken broth! I'd go to the one n Santa Rosa - but I'm not sure it's worth the long drive across town. read more

Food Max is not a good place to go shopping many times there are Homeless Panhandlers, Vagrants and Transients in front of the store,Makes its "DANGEROUS" to shop there,The employees not courteous at all It seems like the management is uncaring about these issues. (Will no shop there.) read more

Yeah, no......... It's a wharehouse with basics at decent prices. Produce isn't always the best although the prices are good. I would rather pay more at Raleys and get fresh, good produce. Although many checkers have been there for years the " boxers" are new every week. I came home today with my box items is my freezer bag and frozen foods in a plastic bag. This is a good store if u know what u want. Packed the first of the month. I still prefer Raleys but this will do for a milk and bread run! read more

I don't know how long they'll stay open when the WalMart Supper Center opens up. I am a Sr. Citizen and disabled. I had to beg them to send a bagger once when I had pneumonia. Their prices aren't so great any way, and there is no customer service. Once I fell in the store, I slipped on a grape on their slick floors. Plenty of people saw, and the manager chastised me for not watching where I was going. Most people don't watch the floor when shopping, they look at the shelves to find what they need. Walmart has a way better selection, customer service, and they bag your groceries. Bye, bye Food Maxx read more

Good prices, great produce department. I just wish two things: 1) Please organize the store so it make sense (baby items and incontenance products with the bread and crackers for example); and 2) turn of the music or fix it. It cuts out every other word and makes me nuts to listen to while shopping. OH and bonus 3) Self checkout machines are in desperate need of repair or updating. The poor checker who has to help in self checkout must go home and drink each night. read more

I like the newer store layout here, as the store is now more broken into different sections, with convenient shortcuts to just grab what you need, rather than having to follow their old floorplan's path, and hike through the store just to grab a loaf of bread and milk. They have also really acquired a bigger variety of products. I gave three stars because it appears that their prices have also jumped up considerably. I suppose to pay for all of the remodeling? I also deducted stars because they still suffer from the same challenges that they always have...not enough check stands are ever open, even on busy days. I've seen two, maybe three cashiers at the most in there, trying hard to get through a mile long line of customers, as well as customers who have carts that are piled to the ceiling with groceries. The self checkout has really helped with this situation, however you cannot purchase alcohol in these things, so if you are in there to pick up a case of beer or a bottle of wine, you're stuck in a line of 20 people. Something else that could also solve this issue, is to have a dedicated check stand for 10 items or less. Other than that, decent grocery store, with friendly employees (some) and a large variety. read more

They have a lot of good stuff here, but they do lack a lot of basic things that can be found in every other grocery store. Their prices also aren't as fantastic as they say they are. read more

I go to FoodMaxx at least 2 times a week. There is a particular employee, James W., that recognizes me & always greets me with a genuine smile & asks is there something he can help me with. He is always so willing to go the extra mile to make sure I am taken care of! Being disabled it's hard to reach some things & James not only reachs what I need with a smile, he has brought the heavy things to a register for me knowing it's very difficult for me to get those things up on the conveyor belt. He is not just doing this for me, he always helps anyone that needs help with anything. Wish you had more employees like him. Excellent customer service with everything & all the time! I always look for him if I need help as he always genuinely cares about the customers & takes pride in the great job he does! He deserves a raise in my book. I tell my friends & family to look for him for all their needs as he is the best at true customer service. read more

I have lived in Red Bluff for three years and Food Maxx is my grocery of choice. Great prices, although the meat is a little pricey, as they tend to package it for large families. The staff, especially the cashiers, are always friendly and smiling, except for one named Tandy, whom I think acutally works in the office, and is ocasionally forced to walk down the stairs and run a register....and she will always show the frustration and disgust on her face too........not a people person. I do wish that they would follow Raley's cue though and utilize a self checkout for shoppers with only one or two items. The place tends to get very crowded, with big families, and make for long lines at the checkout. read more

Best product in the area. They're right on I-5 so the produce trucks from the central valley farms must just stop in while en route to elsewhere. Prices are great - super cheap everything. Staff has been super friendly and helpful. Love it! read more

Been single male for 8 years and learned to shop thrifty without giving up quality and good service. Food Max in Red Bluff is my go to store. Can't beat the produce quality and prices. Meat, a little high but who isn't. Staff, the best, never a complaint from me. They seem to enjoy working there. My dad was a meat cutter for Safeway for 42 years so Safeway (especially the 50's and 60's) was like family and I still feel at home there, they just can't beat the prices of Food Max, without giving up quality, and that is essential to a single person on a fixed income. Both are wonderful but Food Max gets my vote. read more

I have been shopping here for years. They have all the basics, excellent prices and an OUTSTANDING produce department.

Great produce section just like a Win Co. Aisles are wide and tall making it a bit hard to find stuff. Folks seem in a rush here, get out the way! Customer service - eh not great. Said hello to cashier to get a judgmental look in return. Was surprised since so many have commented on the service here. Being different was probably the reason for the cold shoulder. People watching experience at its best! read more

great prices, But they do the restocking at 9 am, blocking isles with carts, pallets and forklifts, unlike other grocery stores which do it at night read more