I've seen great specialists and Gerardo & his team are of such kind. Gifted, attentive,…read moreprofessional, everything you need when already stressing about your kitchen project. Was advised to go over budget and get a quartz slab, and never regret a split second. It looks gorgeous. The crew was able to install it flawlessly with all kitchen cabinet and wall imperfections Thank you Jeff & Gerardo

Super fast service- they were at my house within a few hours, and now I have a perfect countertop…read more Quick, neat, and professional. The caulking looked horrible from my previous instal, and I was desperate to have it fixed. Now it looks like the brand new beautiful countertop it should have looked like 6 months ago! Thanks!

Apologies as this review is long overdue. If you are just here wondering if you should use and…read moretrust Luxurious Stone, then 10000% yes. Based on my experience, you will not be disappointed. If you want to hear about the overall experience and level of service, then read on... I started off my search by messaging multiple people/companies about countertop fabrication and installation. Some messaged me back, some gave very minimal responses, some places had high prices, some didn't have time for all of my questions. This is the first time I've done any countertop work and I did a lot of research on many different places and scoured the Hayward/San Leandro area and beyond to look at different countertops, designs, etc. Alvaro always responded to all my messages and emails. Every single time. Sometimes my messages would be weeks apart. When I finally made my decision to go with him, it was well over a month from when I first contacted him. He stuck with me all along the way and that left an impression on me, especially in this type of business. I had a few strange questions about different options and configurations of the counters and he was always responsive with open and honest opinions and information. Once I finally picked out my material, he met me at the shop where I purchased the counter to check out the material and he helped me make sure we were getting a good piece that wasn't too warped. All of this helped reassure me that he approved of my selection and that his trained eye could notice things that I wouldn't be able to notice on my own. He picked up the slab with his truck and took it off to fabricate and cut. He showed up a few days later for the install and it was done in no time. Oh, I forgot to mention that he stopped by and did a consultation and looked everything over and provided a ton of really helpful advice and analysis of the job, how he would suggest doing it, what he wouldn't suggest etc. He also brought some samples with him for me to check out and offered a great price on countertops that he already had on hand. The entire experience is everything that you would hope for in a countertop install. I will recommend him to anyone that need any countertop work. The pricing was some of the best I could find, the work was high quality (still looking great and holding up 7 months in) and Alvaro was a pleasure to work with. Thank you very much for everything!

Alvaro was professional and responsive right from my initial inquiry. I had an odd project where I…read moreneeded a slab installed directly on the carpet so I could put very heavy items on top (cabinets would have broken so those were out of the question). He was great and very clear answering my questions about the feasibility of the project, what material to use, and the timeline he could do the project in. He gave a great recommendation of where we could find a slab the size we needed (we needed an unusually large slab and he knew exactly where we could go - MSI in Hayward!). He came earlier this week to measure and make a template for the slabs, then came this morning to install with his team. It was quick, easy, and excellent! Him doing preparation with a template to take into account imperfections where we were going to install was excellent and the slabs look beautiful in our space. I highly recommend him!

Quality, service and COMMUNICATION! First off their communication was amazing. Their pricing is…read morecompetitive and their works quality is awesome! One stop shop. Installed the sink, faucet and plumbing. Quick and efficient. Demo and templates one day, install one day. Would absolutely recommend them and when we remodel our downstairs bathroom they will absolutely be the first company I call.

Avoid for Large Projects - Poor Communication, Costly Mistakes, and Delays…read more I would not hire R&A Stone and Tile unless you are a contractor yourself and can monitor the job 24/7. They may be fine for small tiling jobs, or a cheap kitchen flip that you don't care about the quality but anything beyond that is a mistake. Project Experience: -Disorganized & Poor Communication: Ruben, the contractor, constantly miscommunicated with his crew, leading to errors and wasted time. The crew speaks limited English, and Ruben failed to properly relay instructions. -Constant Rescheduling & Delays: The project was plagued with intentional delays because they were trying to juggle randoms crew members to the job site. They do not have a dedicated crew. To keep the job moving, I had to step in and install my stove hood myself. Quality of Work: -Minimal Supervision & Costly Mistakes: Ruben was only on-site for 30 minutes to an hour a day. The crew made frequent errors, wasted materials, and ultimately cost me an extra $5,000 in materials. Unprofessional Workmanship: -A crew member (Adrian) improperly used self-leveling, causing mortar to seep through walls and doors. -The same worker almost set my kitchen on fire due to incorrect wiring. -A junior crew member (Manuel) threw away new materials, further increasing costs. -My husband and I had to redo the wall texture they applied because it was done so poorly. -The countertop was improperly installed (by Victor), leading to a post-installation crack. The contractor promised to fix it but was a no-show, wasting an entire day of our time. -The dishwasher was incorrectly installed (Ricardo), requiring my husband to take a day off to reinstall it. Material Pricing & Usage: The contractor ordered materials on my behalf, but the pricing changed and was increased without transparency. The crew also took materials I paid for to use on other job sites. Also on two occasions, we had to order more tiles at 3x the cost because all the measurements were incorrect. Other Issues: -The crew trashed and clogged our bathroom toilet. They denied responsibility until I installed a camera--only then did the issue stop. -Never reimbursed or refunded for damages and extra expenses. Final Verdict: Ruben is a nice guy and means well, but his company is not equipped for big jobs (over $10K). If you have a small bathroom tile job, they might be fine, but anything beyond that--find a better contractor. We rushed to finish the project just to be done with them, and in hindsight, we should have hired someone else from the start. Do not make the same mistake we did. 2/5 - Would not recommend for major home renovations. Recommend for small jobs only.

Miguel is an exceptionally skilled fabricator, and we highly recommend him and his team for any…read morekitchen countertop project. He took on a complex job for us, cutting several slabs of delicate and expensive quartzite stone. We were very impressed by his precision, transparency, and care throughout the process. Our project involved a large kitchen island with waterfall sides and mitered edges, a lengthy countertop with a sizable sink cutout, and full backsplash walls. Miguel customized every piece to fit perfectly around our custom cabinetry--down to an eighth of an inch. His meticulous attention to detail ensured that the natural veining, lines, and color variations of the quartzite flowed beautifully from one section to the next. Miguel is patient, honest, communicative, and truly committed to high-quality craftsmanship. We couldn't be happier with the results and wholeheartedly recommend his work.

I am extremely happy with the work Miguel completed on our outdoor BBQ countertops. The…read morecraftsmanship, attention to detail, and overall quality exceeded my expectations. The stone installation is flawless, perfectly aligned, and beautifully finished. Miguel was professional, reliable, and clearly very knowledgeable throughout the entire process. I highly recommend him to anyone looking for high-quality outdoor countertop or stone work. Excellent job from start to finish.

David was prompt and communicative from scheduling to being onsite. Kept us well informed. Very…read moresatisfied, will use and recommend.

Got an in-home quote on kitchen countertops, which was about $10K higher than what we ended up…read morepaying. I got about 5 quotes for this project and this one was by far the highest ($5K above the second highest quote).

I had a really fantastic experience with Plamar USA. I worked with them through Home Depot for a…read morecountertop installation, then I sought them out on my own initiative for a separate project. Aldrin was super professional and friendly, and the countertops turned out great both times. 5/5 experience, very happy to recommend them.

Hired Plamar through Home Depot for kitchen backsplash and countertop. We used high end stone for…read morethis work. The quality of work was below par edges not smooth, faucet and backsplash touching each other (against code), completely left the work area and outside in dirt. After repeated escalations they agreed on the mistake but have yet to make the corrections. It's 3+ months since they did the work. Note I left the incomplete work in their work order. The work crew was rude enough to rush the work vs come back with the right cuts. Would recommend tying other installers.

We are the owners and designers of a nearly 4,000 square foot high-end home in Marin County for…read morewhich we recently completed new construction. We hired a general contractor and agreed to use all of their selected subcontractors except for a small subset we insisted on selecting ourselves, including Custom Stone. Custom Stone came highly recommended by multiple stone suppliers and other fabricators in the Bay Area. The scope of our stone installation was large and it was critically important that we select a fabricator who had experience with higher-end homes and highest-quality installations. Our scope included a master bathroom consisting of a double vanity, an 8' tall all-slab master shower and an undermounted roman master bathtub; a large kitchen with multiple stone surfaces including a 12' x 9' island; two guest bathrooms with marble slab vanities; a guest bathroom all-slab shower; an all-slab marble surround and hearth for a 42" fireplace; a custom designed and constructed semi-precious slab backlit bar; and an outdoor BBQ counter with Neolith. At the outset of the project, Custom Stone joined us during trips to various stone yards, advised us on the considerations of different materials, and helped us to obtain the most competitive pricing with their relationships. During the fabrication process, Custom Stone sent us multiple detailed design mock-ups and welcomed us to participate in the process. They recently invested in state-of-the-art fabrication equipment and technology that enables Contractors and Owners to see exactly what output they can expect, and to efficiently and flexibly provide input into the design and configuration decisions. For example, their new 3-D Laser measuring system and real-time digital vein-matching software allowed us to approve our slab layout before the fabrication started. Custom Stone's CNC waterjet cutting machine enabled exceptionally precise cuts on the material that we didn't find possible with other fabrication firms, allowing Custom Stone to produce the highest-quality end products for our project. Custom Stone's work is uncontestably one of the highlights of the new home and has significantly enhanced its aesthetic and value. We cannot speak highly enough of their work and the process of working with them. They worked and collaborated well with other trades/subcontractors, offered up creative solutions and demonstrated an unwavering commitment to quality. When we were selecting our stone subcontractor, we considered five (5) criteria in the following stack-ranked order: (1) precision in design and craftsmanship, and attention to detail; (2) knowledge of products/materials; (3) design skill in assembling pieces to create contiguous and less visible seams; (4) use of current technology and tools; and (5) reliable and on schedule. Custom Stone achieved the highest marks across all five criteria. We would certainly recommend and hire them again for whatever scope project we consider in the future.

Highly recommend working with Dimitar and Custom Stone. They were fantastic to work with on our…read moreKitchen/Bar/Bathroom remodel. They have really great attention to detail and excellent customer service. We are so happy with how it all turned out!

I highly recommend working with Jorgé and Carlos of Marble 2000. Their craftsmanship is impressive…read more They put in our new countertops and backsplash with precision. The quartz is a focal point of our new kitchen. I'm so glad we invested on experts like them. I also love that they are a family-owned business. Brothers Jorgé and Carlos took the business over from their dad. So awesome!

Jorge does great works and has fair prices. He gets things done with a great team and everyone is…read morevery helpful and efficient

This is a long over due review. Bay Custom installed my kitchen countertop in early 2022. The…read morequality of the counertop and the job is great and has held up well with heavy daily use for over 2 years. It was also a GREAT experience working with Bay Custom. I initially reached out to a few places. It was easy to schedule an appointment with Bay Custom. Frank came to my house with samples. He was very knowledgeable and gave me good practical advice on the details. His quiet was also competitive. I remember another place estimated one extra slab for my project even though their price per slab was good. After I double-checked, they figured they could save one slab by doing some special layout! Another great thing I had with Bay Custom was that my project was to replace the existing kitchen countertop. I heard that I had to living without countertops for 3-4 weeks before the new ones are installed, as fabricators usually can only take measurements for fabrication after I remove the old countertops. But Frank had this new technology that he can take measurements without me having to remove old countertops first. So I literally only had less than a day without countertops in my kitchen throughout the project. It was a life saver! :) The customer service was also great. I had a minor issue on one small part of the surface. So I messaged Frank. He showed at my house the same day! It was a small defect from the manufacturer. He helped me to contact the manufacturer and get the issue fixed fairly quickly! Overall, it was a great product, project quality, and customer service. Highly recommend this place!

Even though I didn't use Bay Custom Countertops services, everyone impressed me with their…read morefriendliness and knowledge. We bought a partial Corian sheet from them at an affordable price. Frank was super helpful picking out a few out for us to choose from and was very knowledgeable answering our questions. Christina was fast in getting back to me as well (when she's not supposed to be working). I'd highly recommend Bay Custom Countertops to anyone and will use them myself in the future.