I prefer the Penthouse Pet Supermarket which is where you can hire famous glamour models…read more This is interesting because it's a lot different to some of the other pet stores we go to, with a few different product options and surprises, but it is similarly overpriced, much like Petco. I have a lot of cats to feed so I go to a lot of pet stores, overpriced or not. If it was cheaper, I'd come here regularly, just for a little variety. If you are into variety for your babies, and trying different products, would you like coming here. There are good and bad things about it, but because of price I couldn't give it more than three.

The store manager, Eddie Wesley was incredibly rude. I…read moregrabbed some treats for my pup from the sale rack. I specifically grabbed a braided, a stick and a rounded chewable. The braid and stick had 50% off tags on them individually. The rounded chewable was in a box of others like it and the box was labeled 50% off. When Eddie was ringing me up, I noticed he didn't take 50% off the rounded one and I told him I got it from a bin that was marked as 50%. He then told me that because it did not have a sticker on it. It wasn't 50% off. And so I told him OK sir well, I just want to let you know that you have it in a bin of others that are like it that is marked 50% off. Then he said you're not listening to me look down look at the sticker and see that it doesn't have 50% off on it. I said I understand that I just don't think that you're understanding me and I left the store. I was really surprised that a manager was talking to a customer that way, I've been in that store several times and I've never seen that gentleman before however, I will not be bringing my business back to this location ever again.

Oh my gosh! So helpful and down to earth -lots of different varieties of fish every week. It's…read moredefinitely worth a little drive. It's in a little non-descript metal building towards the back, but inside are lifetime aquatic hobbyists, prices are reasonable and they will order stuff you want; they have both salt & freshwater creatures.

### BEWARE ### I hired this company to service my tank yesterday and when I got home, the top brace…read morewas floating in my tank. The service tech said, "that wasn't like that," yet he had just serviced this pristine tank 30 min prior. He called his boss and told them my tank was in amazing shape and that all silicone was in great shape as well (I have a recording of that). I also have him saying that he couldn't fix it right then and there bc he's in salary (but thought it was ok to leave my brace hanging in the water). He said he or someone else would be by to fix it in the morning. I received a text from the boss man saying that if I wanted it fixed, they'd charge me a repair fee AND I had to buy the silicone. Great CS, right? NOT!!! I expressed my dissatisfaction and he then just quit writing - yet charged my CC for the full amount next day. A $30 dollar fix will cost them 100's if not 1,000's in negative PR.

I cannot say enough amazing things about this Pet Supplies Plus location. Every time I visit, I'm…read moregreeted and helped right away. I love my dog's scruffy gremlin look but I decided to get her looking prim and proper for the holidays. It was her very first time, and she was trembling. Rosalind took the time to talk me through how she would start slowly with Jackie and follow her lead. She spoke about her like she was a real baby, which instantly made me feel at ease! A few hours later, Rosalind texted me to let me know Jackie did amazing and was ready for pick up. When I arrived, Jackie wasn't shaking at all. she was playful and happy, and I knew she had been treated with so much care. Her haircut was adorable, and she smelled AMAZING thanks to Rosalind's special scent blend! I will always support this location. They truly go above and beyond!

I love this store. Their staff is friendly and knowledgeable, and when I'm looking for something my…read morepicky senior dog will eat, they have a great selection!

Had a wonderful experience shopping here. I was looking for some training treats for my precious…read morepup and I found a variety of treats here. There were also small dog toys on clearance throughout the store, and I picked up a few to surprise my pup on the next upcoming holidays (have to hide it from her!!). The plush dog toys were so small but cute, and my pup loves the smaller dog toys. I ended up also picking up a Plato Dog's Salmon Treat and a Etta says Dog Treat Yummy Stick. There were a lot of other specials like buy one get one 50% off as well. Will have to drop by to see what other things I can find! Glad I got to visit this store. I'm a fan!

The meal warms were great very nice costumer service the people working there were very…read moreknowledgeable

Fantastic place. Answers the phone quickly and very knowledgeable about their stock. they also have…read morea large selection of aquarium equipment, especially if you are just getting started. they even offer to set up the equipment for you. My new turtle friend is settling in nicely at home and I really could not ask for a healthier little guy. Next time I'm in the market for friend for my little guy I am definitely coming back!

Animals in dirty, small and rusted enclosures and a lot of them looked sick and depressed.read more

Friendly customer service. Ive gotten fish here before and they have never been sick. Amazing…read moreselection on fish. They have rocks for aquascaping and even chicken deed that you can buy by the pound instead of a big comercial bag. Great atmosphere.

Small little fish/bird store. They sell a bunch of fishes, some you don't normally find in a…read moreregular pet store such as Arowana, lungfishes, and a buff shrimp lol. They sell a lot of little birdies as well, but I don't know the specific types. They don't sell any dogs or cats, but they do sell some accessories. Small parking lot. Staff are friendly.

I agree,they should not have the OPEN sign when it is not open…read more Bought many parakeets,lately they all die,the place gets dirtier,smellier,disorganised by the day,the owner is rude and speak lousy English,just keep shouting,do they teach customer service in his country?

They don't clean the bird cages or the bunny cages. Smell hits you as soon as you walk in. Multiple…read moretanks with dead fish.

Went there for the first time - a lot of supplies here and I could see that I would have difficulty…read morefinding the particular dog food that I sought - aisles of dog food. It was for a local dog shelter in need. I bought out their supply of this particular food - 3 bags plus a neighbor's bag of another type of dog food. The employee who assisted me to select the dog food then walked me to the checkout counter. After paying, the checkout person then assisted me to my car using a dolly (it was over 100 lbs of dog food). Above and beyond - He offered - I didn't ask for the assistance. Both employees were very helpful. A photo of the dog food delivered to the shelter - not necessarily relevant, but just to let the reader know that I did deliver the contribution.

I made a quick stop in to get some treats for my cat and kitten. Of the pet stores in Houston this…read moredefinitely has the best selection for cats. Caren checked me out and was extremely helpful talking about different treatments. That would be good for fur balls. So far 10/10 I would recommend for food, treat, toy, options for your cats and kittens in your life. Chidi and Jianyu are going to be head over paws with these treats

The owner and the staff are awesome! My cane corso is in wonderful hands!!The grooming greatread more

Was a first timer and was same too easily schedule my dog. They cut her nails very well and she…read moresmelled amazing after!

5 stars because I said so. Joke aside solid place for the stuff petco/petsmart "may" not have…read more Let's get real, if you want to risk it, go ahead and buy fish from big commercial pet stores. If you want live stock that doesn't die in the bag before you even make it home, come the the warehouse. Tell them Cye sent you so I can guilt them into more discounts than I already get lol. Life to date fish balance- 37,570$

Updating my prior review. A bunch of the fish I got died…read moreover time, a few weeks after I put them in my tanks. They had some sort of bacterial infection. Not sure what was going on, but it could have been a problem with the new fish, as none of my fish got sick. I will likely still get fish there as they have a great selection, but will definitely quarantine them first, and may treat them prophylactically. Which may not be a bad idea wherever you get your fish from.