We felt lucky! In and out in less than 15 minutes. The…read morewaiting area had tea and coffee, pastries, and chips too! Our service tech was super friendly. Super easy to find and pull in to park. Found a coupon online so it was a good deal as well. Definitely will come back

I had a really disappointing experience at Clean Air Smog and would not return…read more From the moment I arrived, the customer service was hostile and chaotic. The employee immediately started barking orders at me and other customers ("go inside," "fill out this form," "put it on your dash," "leave your car running"), and seemed visibly stressed and frustrated the entire time. He also repeatedly directed customers to walk through the active shop area, which felt unsafe. Customers were being told to navigate around equipment and tire rollers used for smog testing that were on the ground, creating an uneven and cluttered walking path. It seemed like an unnecessary trip-and-fall hazard. After waiting about 10 minutes, I returned thinking my car was finished and tried to mention that I had a coupon. Before I could even explain, he snapped at me to "GO WRITE IT ON THE CLIPBOARD IN YOUR CAR." When I tried to clarify because I thought he already had my paperwork, he interrupted me again and said, "I HAVE A LOT OF CUSTOMERS TO TAKE CARE OF." Later he called out "Highlander!" and when I again mentioned the coupon, he barked, "SAVE IT AND YOU'LL SAVE $35 -- simple math." I had no idea what that meant because no one had explained anything. Then he handed me paperwork and told me to "drive it around and bring it back." He never explained that my car hadn't failed due to a mechanical issue -- it simply needed to complete a drive cycle so a sensor could reset. When I asked if the car passed, he aggressively responded, "NO! DO YOU WANT ME TO SHOW YOU?? HERE, I'LL HIGHLIGHT IT FOR YOU!" and literally snatched the paperwork out of my hands. When I asked why it didn't pass, he just kept yelling "JUST DRIVE IT AROUND AND BRING IT BACK." I eventually took my car to my regular mechanic (who doesn't do smog checks), and within seconds he calmly explained what Clean Air Smog should have told me in the first place: I simply needed to drive on the freeway at around 65 mph for several minutes to activate a sensor. That basic explanation would have solved everything and avoided this entire interaction. Instead, I was met with poor communication, aggressive behavior, and an unnecessarily antagonistic attitude. To make matters worse, I was charged $91.75 instead of the advertised discounted price of $56.75. I'll be disputing the charge with my credit card company. There are plenty of smog shops in San Francisco -- I'd strongly recommend going somewhere else.

Needed oil changes and tire repairs over the last year and always take them down to Masonic smog…read moreand repair. Super convenient, fast, great prices. Highly recommended.

I had an appointment here and when I showed up, the gas attendant immediately started yelling at me…read morefor being there. She said both mechanics were out, which was confusing because I had just received a text confirming my appointment. When I asked why the garage door was open, she snapped at me and said they share the space. The whole interaction felt really rude and unprofessional.

Hard working professionals, unbelievable service. They deserve a lot of credit for being true to…read moreestimate

Honest, affordable, and communicative…read more Manager Tim worked with me to repair my windshield. Told me about the unfortunate rust that was developing. Communicated every step and gave me available options. Tim didn't try to sell me on anything extra like American places try to do. Straight to the point and provided quality work on my new windshield (moulding/seals looking great so far).

I have followed Loren over to Stress Free from his former company at Toscolito.He is always honest…read moreand fair and is very realistic in what may need to get done now and what can wait! i I am always very pleased with the service.

Very efficient, great customer service, reasonable pricing. I will recommend them to my friends.read more

Solid location! I just needed a headlight bulb swapped out and they had me in and out in under 15…read moreminutes. Staff was friendly and wait room was clean.

Solid spot for an oil change & tire rotation service. I usually come here on a weekday before 5pm…read moreand they work very quickly. Usually service is supposed to come with a car interior vacuum and window clean but it's hit or miss, I think you have to really express that you want it when you're getting checked out to remind them and make sure it gets done. There's also usually coupons online for discounts so make sure you check before going in!

Hands down he best deal in San Francisco…read more Came in at 1pm on a Thursday without an appointment, the man that helped me was very nice and efficient. I showed him a coupon that I found on their website and the smog was $39.95 plus $8.25 certificate and $1.75 shop fee, totaling to $49.95 CASH ONLY. I was asked to come back in 30 min, came back in 25 min and my car was done.

Easy peasy Why I…read morebook it here +'s: + Takes appointments for Star Smog Tests $79.95 + Friendly service + Next to MCD if you want fries Why I don't book it here -'s: - Can't think of a reason not to Have been coming here annually for last few years and will continue

The auto service shop here is super quick and helpful with smog check. The team took care of…read moresending everything to the DMV after the appointment was done and were super friendly. It was super easy to make an appointment online a few days in advance. ($99.95 for a Smog check on a car that's newer than 2000.)

Most employees are good but the main guy that works on the cars is awful. Don't go here. Guy is…read morearguing with me about running a smog test.

I'm used to it generally but the fat Spanish clerk behind the counter was staring at me and lifting…read morehis eyebrows while a woman paid for gas in front of me. This guy was really blatant and then made a point of asking me if I'm ok when I paid for my tobacco. I'm a woman of birthing age and some people consider me attractive. I would prefer if the male clerks had some decency and had better boundaries with paying customers . I don't want to get hit on when I'm coming to buy a black and mild and customer is always right #consumerism

What was bad has gotten worse I wrote a scathing complaint letter which has gone unanswered point…read moreis what if I took something without paying for it I'd be persecuted but apparently it's ok for them to continually bypass the incentive for discounts using the dysfunctional app without no cash back or discounts...

Great customer service and prompt service. Thank you for your professionalism. I will be returningread more

No sense in adding a photo. Made an appointment for 10 AM, it is now 1 PM and they haven't even…read morelooked at my car. They are super short staffed, and the gentleman at the front desk is super frustrated because his hands are tied. The manager was there for a little bit and then disappeared, and I basically wasted three hours on my day off just to have absolutely nothing under my car. I'll give it zero out of zero stars if I could, not to speak ill of the employees because I did not have a bad interaction with any of them, but I'll speak ill of the management and how they're running this business. Don't go unless you're planning on waiting 5 to 6 hours or more for an oil change. They have a great deal where they'll give you 25 bucks off of the oil change, and then they'll send you a $25 gift card, but it's kind of useless if you can't get your damn oil changed lol Go somewhere else.

Gino was AAAAAHHHHH-Mazing!!! Super transparent, friendly, advisable, and made me feel like I can…read moretrust him. I almost felt like I was talking to a friend. Came in for a tire rotation and oil change. Finished in a timely manner. Shout out to GINO for best customer service, Troyce for making me laugh as I left, Adam for his quick tire rotation and advice on my brakes, AJ and the crew in the bottom pit. APPRECIATE YOU GUYS. **I STILL HIGHLY RECOMMEND THIS PLACE**

Great service. Pricing is fair. Whole team there is solid. I did not have to wait long either…read more Thanks!