Dr. Tan is an amazing doctor. He was my pediatrician when I was a kid and took amazing care of me…read morewhen every other doctor i went to kept looking the other way. Dr. Tan is now both my babies doctors and he is great with them. He will call back after hours, he will call and follow up the next day checking on his patients. He's by far the best doctor I have ever came across. We love Dr. Tan 10/10

Mr Tan has been caring for my kids 10+ years. He's like family very straight forward and definitely…read morean expert at what he does .

Our first time here was pleasant enough for a well check for my two kids. The Dr was kind and…read morethorough but it wasn't anything special. My kids are very social so to reciprocate in their friendliness really means the world to them. We didn't really see a whole lot of that, even from the assistants who came in to do the vitals. I guess the Dr they saw is no longer in the practice now. So when my son was sick a week ago, I swore he had pink eye. All the signs were there. His allergies were also horrible. They put us with Dr Gosnell (Heather). Dr Gosnell checked him and said "it's a viral infection" and recommended only "honey" to help his cough. (He is 6, so old enough for medication.) Now it is Saturday and we are in Urgent Care where he has a 103 fever, double ear infection, and huge puffy eyes. The Dr told us this is due to his allergies getting really bad and we should have been prescribed a steroid, antibiotics and antihistamine at our Dr visit with her. I'm pretty upset that we could've avoided this whole thing. Now my baby is in so much pain and suffering. We will give the office another shot, but will NOT be seeing Dr H Gosnell. I realize she can't predict the future but he was already suffering when she saw him and could've nipped it in the bud then instead of not even recommending over the counter medication not "honey".

Absolutely best you'll find out there. Great staff that know how to take care of you in the best…read moremost effective way possible. A super calming environment with a large and very clean office. Whoever runs that place should be promoted for maintaining such an ideal atmosphere, with the most amazing staff and care. Thank you Desert Valley Pediatrics!

Dr. Rosario is excellence! My experience at this office &…read morewith Dr.Rosario have been absolutely a 5 star experience. I was there for OBGYN care and she delivered my baby at Banner. Dr.Rosario truly cares for her patient's. She takes her time, she answers all your questions, concerns and she really does tend to your needs. I felt comfortable and safe under her care. I also liked that she's very well mannered and punctual! I couldn't be anymore happier. The staff is also great, diligent and welcoming. Thank you New Start Women's care.

I would never recommend Dr. Rosario as an OBGYN. I transferred into her care at 33 weeks due to…read moremoving states and was immediately treated like a number rather than a patient. She often walked into appointments without even greeting me, her first words were usually just, "Any problems?" Her demeanor was scripted, robotic, and completely impersonal. The office itself was disorganized. My records were "lost" multiple times due to fax issues, and nothing was ever followed up on properly. The medical assistant barely interacted, only taking vitals before leaving the room, looking visibly unhappy to even be there like the rest of the staff. Dr. Rosario repeated the same lines and hand gestures at every appointment as if I were on an assembly line, and I am convinced she never actually reviewed my prior labs or growth scans as she missed important things that should have been addressed. She wears an N95 mask throughout every appointment making her hard to understand and even more impersonal. When I asked about delayed cord clamping, she told me she only does 30 seconds and claimed there was "no evidence" for longer, which is completely outdated and dismissive of current research. This is not the level of care anyone deserves, especially in such a vulnerable stage of pregnancy. If you want a doctor who actually listens, reviews your history, and treats you like a human being, look elsewhere. Luckily I was able to transfer care before birth.

I love this OBGYN you get everything done in one office (phlebotomy, OBGYN, and ultrasound) I've…read morebeen going here since my first so over 8 plus years all the providers are nice but my main one dr.Gier is the best. The front office staff is sweet and they pretty much know me by name. Only down side is that it does take a month or so to see my own dr but that's pretty much expected for any dr office.

If I could give this office negative stars, I would…read more I have never experienced such a complete failure of patient care. Let's start with the timeline. I waited six weeks just to get an appointment, another week to have the ultrasound, and it has now been more than three weeks since the ultrasound was completed. During that entire time, I have received zero proactive communication from this office. Not one phone call. Not one portal message. Not one update. Every single contact has been initiated by me. Every week I call, I get the same canned response: "The doctor hasn't reviewed your ultrasound yet." Apparently, an ultrasound ordered because of severe pain and abnormal bleeding can simply sit for weeks while the patient is left to suffer. I was told the office manager would call me. That never happened. Just another empty promise from a practice that seems completely incapable of following through on even the most basic aspects of patient care. Meanwhile, I am living with horrific daily abdominal pain, heavy bleeding, and irregular menstrual cycles. Their solution while they let my ultrasound collect dust? A muscle relaxer. Not an answer. Not a diagnosis. Not an expedited review. Just a muscle relaxer that does absolutely nothing to address the reason I'm in pain. To make matters worse, I developed a swollen lump near my lymph node while waiting for someone to review my ultrasound. When I brought it to their attention, I was essentially told it wasn't their problem because it wasn't on my breast and that I should see my primary care physician instead. My primary care physician can't move forward because we are still waiting on the very ultrasound results this office refuses to review. So here I am--stuck in medical limbo because the one office responsible for my care can't be bothered to do theirs. I have a documented family history of cervical, uterine, and ovarian cancers. Whether my ultrasound ultimately shows something serious or not is almost beside the point. No patient should spend weeks wondering if they have cancer while repeatedly begging a medical office to review a test that has already been completed. The emotional toll of this experience has been overwhelming. I am not just frustrated--I am scared. Every day that passes without answers is another day spent wondering whether something serious is being missed while this office does absolutely nothing. This isn't simply poor customer service. This is a complete breakdown in communication, accountability, and basic patient care. A medical practice should never leave patients chasing their own results, making repeated phone calls that go nowhere, receiving broken promises from management, and suffering without a plan while everyone shrugs and says, "The doctor hasn't reviewed it." If this is how they treat a patient with severe symptoms who is actively calling for help, I can't imagine how many other people have been left waiting and wondering. I would not trust this office with my healthcare again, and I strongly encourage anyone considering becoming a patient here to ask themselves one question: If you were in severe pain and worried you might have a serious gynecologic condition, would you want your ultrasound sitting unreviewed for more than three weeks while no one from the office even bothers to call you back? I know my answer.

My daughter is 7 years old and has been with Estrella Internal Medicine and Pediatrics since she…read morewas released from the NICU. We love the staff so much, we now all use them as our PCP. We drive over an hour and a half to see them. We never have to wait long to be seen, as a matter of fact, if we get there early, we are usually seen early. The staff is always friendly and professional and always acknowledge us, even when they see us in public. They have spoiled us for other offices!

I highly recommend Dr. Julie Crawford of Estrella Internal Medicine and Pediatrics. She is by far…read morethe most caring, thorough doctor I have ever had - and I've kind of had a lot of doctors. :-) Both Dr. Crawford and Dr. Johnson are board certified internists and pediatricians, so you may be waiting in a room with Nemo on the wall - which I find charming. Perhaps it's that pediatric touch that makes her bedside manner so refreshing.

I have been seeing Dr. Scherer for a couple of years now and feel lucky that I found him…read more Having gone through several doctors in my qest to find someone I felt comfortable with he is it. He and his staff makes you feel as if they actually care, and that is a rare thing indeed.

The doctors are great as well as the care. The issue is the Front Office Lady. Please watch your…read morebills and ask to see it before paying. Turns out we've been paying for No Show Appts, even though we called days in advance to cancel. Also, she gives you paperwork to fill out "it's a survey on depression" and tells you that your insurance requires it, however, I called my insurance and they know nothing about it. Also, if you call in for an appt because your sick she tells you that you MUST stay in your car upon arrival, call and they will come get you. This lady will without a doubt create issues for Dr. Scherer going forward as your first point of contact is the front office, whether on the phone or in person. However, if you can get passed all this, than 100% you are in the best care possible. The medical team is awesome!

I love our pediatrician. Other reviews are correct for how quick they go through the visit BUT I've…read morenever been made to feel bad for my questions. Have your questions ready and they'll spend the time answering them. I've never heard complaining about how quick office visits are before. Most people complain about how long the wait is. I love that I can get in and out. They're clean and super friendly. They're honest about concerns and very informative. Not just yes or no answers. They explain why. The waiting room is very big so you're not cramped with sick kids and they even have a sick and well visit side. I do wish they had stickers for after to calm the kiddos after shots. They might but I've never gotten them. Their triage phone line is also amazing. They're quick to call you back after hours so you are comfortable and know when something is serious or normal. Great for first time Mom's. They also have an online portal for messages, billing and record notes you can refer back to. I wish the portal had check up reminders so I know when the next visit our immunization should be. And the message could be quicker in response but I just call the triage instead so not a big deal for that. All in all I'd recommend it.

Horrible experience. NEVER work with "dr" Stephanie altamura…read more The reason for the parenthesis is she did not conduct herself as a DO and is very rude and unprofessional. Wish I could give her zero stars or less! Had to come to this location after my longtime care provider in the surprise office left. She was always 10/10 amazing in every way and never treated us the way altamura did . My kiddos have been at DVP since my son was a newborn (he is going to be 9) and my daughter is turning 5. I have never encountered a provider as rude and unprofessional as Stephanie Altamura. Our appointment was scheduled for 3:30 PM, but we were left waiting in the exam room until 4:35 PM--over an hour past our time. During the wait We saw the MA for vitals and a student, but not the person we scheduled the appointment with. When Altamura finally arrived and I asked for an estimated time on the remainder of the appointment as my kids were antsy and tired of being there, she became immediately hostile. Instead of apologizing, she tried to blame the delay on the fact that her student was asking us questions and claimed my children were "acting up." It was absurd for her to blame a student interview that happened during the wait for her own tardiness. It seemed as if she used the student to buy herself more time before starting the actual visit. She was very argumentative and also tried to say that every doctors office we go to is like this and we will have to wait this amount of time. It was normal and she did nothing wrong and has been on time all day. The MA that roomed us apologized for our long extensive wait and noticed we had still not been helped. She's the first provider we have ever had this issue with since we have been patients with this facility. Keep in mind... I work in healthcare! And I am also a provider. I have never made a patient wait on me longer than 10-15 minutes and if I did, they received a long explanation and an apology. The situation escalated when the Office Manager Terri came in to mediate. While the manager was trying to apologize and explain that the office was overbooked, Altamura repeatedly interrupted us, talking over me, and sarcastically laughing the entire time I was trying to communicate with management. Most disturbingly, she then proceeded to handle my children with aggression. She grabbed them roughly to check their eyes and ears, snapping commands like "move" and "get down." My children were visibly shaken and scared by her erratic behavior. This was my final straw and I ended the appointment immediately. Terri followed me out and apologized for Altamura's unprofessional behavior and admitted she was in the wrong. As a medical provider myself, I know this behavior is unacceptable. I would never make patients wait over an hour, blame them for it, and then treat them with such hostility. I urge new patients to stay away from this provider. I will now take my kids where they are properly cared for and with providers who carry dignity and respect for their patients. Disgusting behavior .

I'm so happy I found Elements of care especially the Nurse practitioner Lindsey Lepetit…read more I recently got very sick and if wasn't for her I wouldn't of gone to the hospital and could of been much worse. She is very personal and takes the time to listen and understand you. She gives such personal care. The office has helped me get in last minute when needed and is helpful every time I call. Crystal the MA is also kind and takes time when helping you. I recommend coming here if you are looking for great obgyn care.

I had such a amazing caring doctor this time around and she took care of me all the way. My…read morepregnancy was a lot easier this time and I think it´s because Dr. Fadool took the time to explain everything. I was very impressed with the care I received from the office.