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FM Roofing

3.1 (12 reviews)
Closed • 8:00 am - 5:00 pm

Services - FM Roofing

Damage restoration

Roof inspection

FM Roofing Photos

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Cox Roofing & Restoration

Cox Roofing & Restoration

3.2
(6 reviews)

great company got my roof done in a timely manner and were very nice. Gavin and Davey are really…read morehelpful in getting a new roof

One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

Constructors 911

Constructors 911

2.3
(3 reviews)

Constructors 911 replaced our roof and skylight. I was pleased with the entire process and end…read moreresult and would use them again. We negotiated this with the purchase of our property so the sellers obtained the bid. The price was similar to a bid I obtained. The office was always helpful answering my questions about the work bid and scheduling. They were also prompt about providing requested paperwork. Everyone I came in contact with was pleasant and knowledgeable, the poor delivery guys had to work in a pretty tight place between a power line and a tree but they did great. The trailer delivery and pickup was friendly and had no problem parking in a kind of snug spot between the garden and the porch. All the roofers arrived early to try to beat the heat and worked diligently, especially with the cleanup. They had blowers and magnet rollers to make sure they picked everything up, it even looked like they swept the porch, I was very pleased with how they left the place. The roof looks great and this was a really hassle free experience, I would recommend!

The project took way too long. They took our deposit several months before starting the work. For…read moresiding and a roof it took from late August until March for the work to be completed. It felt like it was a small inconvenient project to them, when for me, it was a lot of money and a big investment. I felt uncomfortable with their associate to the point where I would not meet with him 1:1 or email and text unless someone else was included in the message. The actual contractors/construction workers that came did good work, were kind and friendly, and cleaned up at the end of each day.

FM Roofing - roofing - Updated June 2026

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