The best shop ever! Honest, fair, and kind!…read moreOne of the best experience ever had! They are hands down the best all around!

About a year ago I let my son in-law borrow my chainsaw for the weekend, little did I know he had…read morealmost no experience with chainsaws... I run a Stihl 444 Magnum (One of the powerful saws that Stihl makes) which is definitely not a saw for beginners... Long story short my saw came back pissed off and barley running, turns out the head gasket was blown while in my son in-laws possession. I took the saw into Sierra cycle to have it repaired and initially everything seemed decent, the staff was very friendly and said they'd have it back in working shape within about a week... Two weeks went by without a word from Sierra Cycle, so I called the shop and after a lengthy discussion was told that there was no record or memory of my saw ever being dropped off... I was asked to bring in my copy of the work order, so I did, that didn't help my endeavor though because now I was being told that my saw was picked up already... I wasn't about to let my saw just vanish. I dug and dug looking into every possibility that presented itself and eventually after 3 months I found a young guy in town that had 90% of my saw, vin numbers don't lie but unfortunately the staff at Sierra Cycle does. The young man told me he had purchased the majority of my saw in a crate amongst other chainsaw parts and guess who he bought it from? The son of Andy who is the owner of Sierra Cycle. Be careful folks, that business is shady on a good day, you'll never catch me doing business with such crooked folks. I'm confident that karma will come out victorious on my accord... Just a matter of time!

This is a long review and yet, I won't cover all details. Buying a helmet is much like buying a…read morehouse. You like the basic details but it takes quite a while to figure out its intricacies. Being a woman, I think it's safe to say buying a helmet is also a lot like buying a bra. Maybe the color, style and initial fit are okay, but after a day's wearing, it starts to chafe or pinch. Back to the house analogy: you know the basics but in using the kitchen every day, you realize the cabinets could have been laid out better or the sink is hard to clean. So bear with me on our helmet adventure story. This is a hard-earned four-star review, hard-earned by both Cycle Gear and us. My husband and I are pretty serious riders. If there is an errand we need to run and it can be done on our bikes, it is. If we aren't running the river there is a pretty good chance it's because we're on our bikes. Throughout the pandemic, we have lived a very isolated existence which is saying a lot since we live on the Trinity River in the mountains of Northern Cailfornia. There are days when we don't see anyone other than perhaps a few fly fishers going by in a drift boat. But with the advent of C-19 and social distancing, we withdrew even further, finding delight in our near-daily rides month after month, my husband on his BMW with our dog in her sidecar and me on my BMer. I'd grown ever more frustrated with the Bilt helmet I'd purchased the year before to replace an older Bilt, both purchased at the Redding Cycle Gear. The first lost most of the sound on the Sena system so it had to be replaced. But I soon discovered the newer Bilt with Sena had ridiculous helmet controls that required frequently riding with my left hand attempting to skip a song or increase the volume. That was dangerous and I was pretty upset with Sena but because I had put a lot of work into decorating the newer helmet, I wasn't willing to return it. I did go back to Cycle Gear to complain about the mic falling out all the time and then the Velcro holding the padding began to fail, but I kept the helmet. Then the pandemic hit, making the problem moot. Meanwhile, my husband had been riding with a half-helmet for summer use and as we went from blazing hot to frigid up in the mountains, he revived his original Bilt helmet and found it wouldn't pair with mine. We debated what to do and finally decided to go to Cycle Gear for advice. We take C-19 seriously. We are around 70-years-old and it is killing a lot of people in our age group. So we cruised their website, saw they promised the store was safe, employees wore masks and social distancing was enforced. But when we walked in we saw this was nonsense; another company promising high standards to protect customers when in fact, no protections were in place. Tim waited on us and donned a mask when we asked him to. He proved to be as chatty as Tucker, the manager, is not. More to the point, Tim would do anything to please while Tucker appeared to share no such intention. When asked to put a mask on, he covered his mouth but not nose. How hard is it to wear a damned mask properly? My husband ended up buying the newer Bilt helmet as I had because we'd learned his older Bilt's Sena doesn't pair with the newer Sena (we'd been told it did). We left, hoping we'd be happy. We weren't. Having seriously assessed my helmet, I realized it promised a lot but failed to deliver. I'd looked into buying a ridiculously over-priced handlebar remote for my helmet but Tim promised a discount on it and then Tucker flatly refused. My husband found he had the same complaints with the Sena as well as the fit of the Bilt that I had. The last thing we wanted to do was put our heads into helmets in a store that didn't appear to be taking C-19 seriously but we ride too much to suffer. So I contacted customer service online and laid out the facts with Helberto who would shepherd us through a several-week journey navigating Tucker, returns, special orders and more. He and Tim were the ones who saved the day and we ended up with far better helmets after trying on a multitude of them. (We brought our own sanitizer although Helberto described how helmets are supposed to be cleaned after customers try them on.) Tucker did spark when asked about Cardo since he really likes it but he is clueless when it comes to customer service. Tim remained friendly and helpful throughout. Seek him out if you're in there and maybe remind him he doesn't have to say "personally" prefacing his viewpoints. Helberto took back both helmets (even though mine was technically past the one-year date thanks to the pandemic) and we appreciated his efforts. In the end, we chose serious upgrades in helmets and comms. Cardo Pack Talk Black is not perfect but it is lightyears ahead of Sena and we LOVE the hands-free speech-activated controls. I'll post reviews on them after we have a few more months' experience with them.

This place has the best service! I always thought I wore a medium helmet but turns out I'm a small…read more My husband and I went in to get new helmets for riding our quads and Danny was right there as soon as we started looking. Helped us find exactly what we were looking for and got me into the correct fitting helmet. Super nice guy and went out of his way to get us geared up and a great deal. I REALLY recommend this shop if your looking for gear of any kind. Thanks again Danny! Ill add pics of my awesome new helmets soon!

Hands down service is second to none ! Dropped my wheel off to install tire I purchased from them…read moreon a Saturday,I ran my errands they call me in a half hour saying it was done . I Purchased a helmet and audio they fit my big whole head . Installed audio in helmet . Advised of many sales and discounts etc.. serious these guys awesome!!!! I really appreciate it. P.s please note I am sure they get busy like any other place and waits can happen but people can only do what they can do . I wish other stores can take tips from these guys it's just nice to see this level of service in this crazy world .. thanks you very much SC

Great service and Robert is very helpful Highly recommend…read more I will always check here first before going any other place. Well equipped with all sorts of cycle needs

We visited this location. It was obscure and a little hard to find but well worth the visit. I am…read moretelling you, the knowledgeable woman that helped us made our day as we celebrated milestones. I would highly recommend this location.

Friendly knowledgeable staff. Lots of accessories. If your lost for a helmet come see these guys…read more They also have air bag system from alpinestar techir3. Worth the money if your riding.

They do an amazing job changing tires. I highly recommend and you won't be sorry if you give them a…read moreshot

In my numerous visits to Cycle Gear, Aaron and his team have consistently been welcoming,…read moreknowledgeable and willing to assist! It's also great that this store has a remarkable amount of product to choose from.

I really like this place, I purchased a new helmet here and the price was really good…read more. they have the largest bell selection that I have ever seen!! 5 stars for that !! they have a lot of accessories too.. I also purchased a shirt for me, the wife and little girl and a good selection.. friendly owners who have been newbies in the Dayton area and have moved to Mound House to do business.. man they have flags, patches, bells oh yea I said bells earlier, but moving on billet parts, gloves, winter stuff, accessories, parts, and they can special order stuff too... just stop by and check these guys out you wont be sorry.. very helpful.

I purchased an inexpensive item online from this company and it failed three months later, I sent…read morean email and the next day was informed by Sue that my new item was being shipped direct to me from the distributor. I can't remember ever having a company take care of me as a customer with less hassle. A class act operation. Thanks again Sue.

Jon Dubuque at Great Bike Gear went over and beyond all expectations…read more I purchased Easy Brackets for my 09 950 VStar and the bolting system didn't work with my after market passenger backrest. Jon worked with me for 2 weeks until we got it right. I would highly recommend Great Bike Gear to anyone and I will be their customer for life. Thanks Again Jon.

I placed an order that included an Easy Bracket from Great Bike Gear…read more The order came quickly. However there were 2 bolts in the Easy Bracket packet that were not the correct size. All 4 bolts should have been the same size. I emailed Great Bike Gear regarding the 2 incorrect bolts. They called me immediately regarding the problem. They quickly sent out the correct bolts at their expense. This is an example of a business that will take care of you.

Love these guys... i've always gotten great service from Motosport Express- from simple oil…read morechanges, flat tires fixes, to last minute mechanical problems. They have saved me on more than one occasion!

Great local business that has taken really good care of me a few times. They once made a mistake on…read morea repair they did for me, but as soon as I let them know about they were super quick to offer to make it right and did a great job. I've had them do a handful of things for me and have only have ever had that one issue that they corrected. This would be a five star review if they didn't make the mistake in the first place. But 4 out of 5 is still great and I'd have no problem trusting any of my motorcycles to them or recommending them to friends.