I was originally quite pleased with my initial conversations with Peter .... I explained I was not tech savvy, had difficulty understanding web design and wanted an "dynamic" yet easy to use e-commerce site. I also told him the history of being screwed in the past by 2 developers and was assured I would be treated with "kid gloves" when in fact it felt more like boxing gloves.
I asked for a simple drag and drop e-commerce site. What I ended up with was an expensive ($14,000!?!), Prestashop e-commerce website that I am now terrified of adding to - there is no way to archive/save old versions and therefore if a mistake is made you have to pay Flying Cow to fix it. I was using Wordpress and WooCommerce which were easy drag/drop systems but was having difficulty setting it so I could do fabric yards, etc. I kept referring Laura to sites like Etsy, Amazon, etc as an example of the simple drop and drag system.
WARNING!! Prestashop is extremely complex and difficult, not suitable for people who are not tech-savvy or a business just starting off. I had hoped to hire someone to manage the site, load products, etc. but found that few people who understand Prestashop.
The project site was not kept current, communication was difficult, questions and concerns were ignored or had to be repeated and deadlines were constantly missed. I contracted for design within 6 months and it took over a year.
While the site itself is beautiful, it is difficult to manage and frankly is completely worthless to me as I fear making any changes w/o a archive site to return to if I make a mistake. Also, adding products is enormously time consuming with Prestashop.
I was promised "hands on" training which apparently to them means giving you a list of YouTube tutorials. They promised they would always be there for me if I had questions but forgot to mention there would be a charge for it.
After explaining all my frustrations (missed deadlines, lack of clear direction from Laura, lack of current site project information, and a difficult, complex shop) I asked Peter to either issue a credit or redesign the site using Wordpress/WooCommerce. He refused but did offer to do so for an add'l $3,000?!?
Sorry .... not another cent to Flying Cow! I am now spending another $3,000 for GoDaddy to recreate the site in Wordpress/WooCommerce.
Were there any positives .... yes - the room design concept graphics were phenomenal. Too bad the rest of the site and my relationship with Flying Cow was not. read more