My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

Tim and Kendle came out today and did an outstanding job. They quoted me over the phone/text for…read morethree oversized rooms, and the price was very reasonable. What I appreciated most was that there was no up-charging when they arrived -- everything they said was included was actually included. We have pets, and they were fully prepared for that. No sales pitch for "extra" enzyme treatments -- they simply applied what was needed and got to work. Both of them were friendly, respectful, and completely professional from start to finish. 10 out of 10 would recommend. Great experience all around.

I chose this company based on reviews even though they were far and away more expensive than every…read moreother company. When the gentleman showed up in an unmarked car with a small machine he plugged into the wall, that should have been a clue. it doesn't even look as good as when I do it myself with my home carpet cleaner. usually when we have the carpets and upholstery done the house smells really fresh and clean. Everything smells the same. I no have to do it over again a week before we have a house full of people and we are out a lot more money than we should have been. Steer clear. This is NOT professional carpet cleaning.

Very responsive, courteous and professional! Did everything we asked for and even cleaned an extra…read morechair with little up charge. Good results.

Requested a carpet cleaning for my move out. Al was the best! His responses are timely and he was…read moreable to work with our schedule. The carpets look brand new! Looks better than when we moved in. I had a very positive experience. If I ever need a carpet cleaning again I know who to call!

Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

Their name rings true as they exceeded my expectations! I contacted them late Tuesday night and job…read morewas finished by Thursday afternoon. They gave us the best quote for the job. They were very professional and did an amazing job. We were ready to get rid of our dining room chairs but they look like new again! Very happy we chosen Xceed!

The guys from Xceed were great communicators on their arrival time which I much appreciated. They…read moredid a great job on cleaning dining chairs, couch, rug and live seat. I would highly recommend this service.

They may do well with carpet &/or upholstery cleaning & *small* reconstruction of damaged portions…read moreof floor &/or walls, etc., but nothing else. The owner has shown himself to us to be conniving & dishonest, along with his "project manager", Robert Westcott.

Excellent experience - professional firm and people from phone scheduling through to arrival time…read morenotice and cleaning completion. Used to clean a mattress, a recliner, and a wing chair used in assisted living home to prepare for charity pickup. Nearly all stains and dirt were removed (only 1 very tiny spot remained on mattress). Items looked new again and the charity was glad to get.

Amazing people. Very knowledgeable about our rug and honest about what they could do to clean it…read more(really dirty). Will definitely use them again and highly recommend

Jonquil Rug Cleaning Company is my favorite place to revive my old school rug. They do a fantastic…read morejob cleaning it and the rug is old and worn, but it has sentimental value to me and I use it daily in my classroom during the school year. I will always use Jonquil because they are honest and they stand by their work. They also provide a fair price. I highly recommend them and I will always be a repeat customer as long as they are in business. They have moved so if you go make sure understand that they are nearby Lockheed's main entrance off 41 and they are that same light that goes to Walmart but on the other side of the street either right if heading southbound or left if heading northbound.

Bentley provided great service, getting out stains that others could not. I would absolutely bring…read morethem back again. Highly recommend.

I had been looking to have my carpeted stairs cleaned and my giant u-shaped sectional done for a…read morewhile. I called and spoke with Patrick, he was very friendly over the phone and helped me setup a time and date. Patrick came out at the exact time of the appointment and was super professional and friendly. I have 2 sets of stair cases and the couch is white and has had life happen to it with stains I had tried to clean, but only spread and made it worse. Both the stairs and the couch look like they have been given new life and have been restored to how they looked when I first got the house and when I first bought the couch. I would highly recommend Patrick and Alex to anyone looking for these services. 10/10 will definitely be using them again in the future.

Great service! Very nice guy and patient I will be calling him back.. He actually took his time and…read moredid very good on all our couches..

Same day service. Quick and efficient. Next time will try to book multiple rooms at once as several…read morecompanies offered me 2-3 rooms for $160 or so and I paid $100 for just one regular sized room. Nevertheless, happy with the results.