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    Flying Carpet Cleaners

    5.0 (5 reviews)
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    Services - Flying Carpet Cleaners

    Carpet cleaning

    Rug cleaning

    Air duct cleaning

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    Recommended Reviews - Flying Carpet Cleaners

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    1 year ago

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    4 years ago

    the team was great! my carpet was cleaned and stretched and looks like new:)

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    8 years ago

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    7 years ago

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    8 years ago

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    Andrew Walters - Wall and door accent trim work

    Andrew Walters

    (27 reviews)

    I can't say enough great things about Andrew. He took a basic 10 X 12 old deck that we had and…read morebuild out a beautiful wrap around 25 X 30 deck for our house. It has completely changed the way we relax, entertain and just fundamentally enjoy ourselves! I reviewed with Andrew my "drawing" that I had done and we sat down with each area and talked through what could work and what might be a challenge. Andrew is very creative and also so easy to work with. And he was VERY patient with me, working with me when I had to be out of town, and I totally trusted him to do the right thing with the smaller items, but for the larger items, he was willing to rearrange his schedule with other projects to allow for me to be here when he handled the them. (I know that wasn't easy on him!) He does almost all the work himself, and is very precise, with great attention to detail, very trustworthy and highly professional. I have referred him to a number of our neighbors - and always happy to give him a good recommendation to anyone who is interested in hearing more! Our deck is picture # 3 in his photo library, but as soon as spring comes, check back for some GREAT pictures!) I interviewed a number of contractors before hiring Andrew for our project and am so glad that we went with him. He just did a fabulous job!

    Andrew did an AMAZING job on our downstairs basement apartment! He did all the flooring, fixtures,…read morecabinetry and finishing work and it looks absolutely amazing. He is extremely reliable, works quickly but he pays attention to detail and doesn't cut corners. You can tell by the quality of work he does he cares about the job and the people he is working for. We will definitely hire him again, I highly recommend. I didn't think to take pictures when I visited the house but hopefully I can add them later. On a personal note we haven't had great experience in the past with this sort of work. People never seem to care about the work they do and cut corners whenever they can. Andrew didn't do this, he cares about the work he does and is a pleasure to work with. Thank you!!!

    Into the Woods Flooring and Restoration

    Into the Woods Flooring and Restoration

    (104 reviews)

    I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

    Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

    Flying Carpet Cleaners - carpet_cleaning - Updated October 2026

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