They are terrible and not to be trusted. they take your money, 30% of the time NO PLANE yet they won't refund my money. Jordan Brown,the ceo, is facing multiple lawsuits for similar scams with numerous clients. read more

Super flexible and understanding to my flight times. I had a quick day trip and it went very smooth! read more

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This company is a rip-off NO ONE should use them. They took my money and did not pay the contractor aircraft company. I had to pay double to get back home and they are not refunding my money. This company is fraudulent and I would never use them read more

Horrible experience! Do not recommend this charter company. They took my credit card and promised me it wouldn't be charged because I paid by wire. It was charged 15K and a month later still not reversed! read more

Outstanding service from start to finish. Kudos to David and the team! Always prompt, great value, and great aircraft. read more

Honestly I would give them Zero stars if that were an option. This company should not even be on Yelp. They are facing a $1.2 million dollar lawsuit for services not rendered and claim to be declaring bankruptcy according to our CFO. We chartered a Jet with Jordon Brown of CFG to Turks & Caicos and he got our money wired right to his account 2 months before our trip. Low and behold - he didn't show for our flight with our whole family. He had no explanation and did nothing to help us find an alternative. But most of all, he is a criminal. He never returned our money and has absolutely no intention of doing so in the future. Shame on this con man. Do NOT do business with Jordon!!! read more

My rating would be lower if possible. Our flight was canceled within 18 hours of expected takeoff, and though the owner/operator has promised several times for over a month to refund our money, he has yet to do so. BEWARE! read more

Great service and follow up. Called 4 hours before planned take off and they took care of me.

After several months of getting passed around to 4 different person while trying to get a simple quote for my elderly father, the decision not to use this organization needed to be made, and this was politely told to them. Managing Director Jordan Brown's final reply was: "I do not care." Sadly shows his core values and likely that of the organization. read more

Great plane and crew Surprised there was no flight attendant as we had been promised. Weak on snacks and liquor read more

This company took a $17,300 payment from me, said they couldn't locate an aircraft and never returned the money. They kept telling me that my refund was in the queue and would send it in a few days. I called their CEO Jordan Brown and was told they were insolvent. These people are frauds. Stay away from them. #fraud read more

Flyer Beware!!!!! Please read the other recent reviews for Charter Flight Group. Exact same thing happen to me. They said they needed my card to hold the quote until my check cleared. They charged my card, deposited my check and trip was cancelled. For 4 weeks made excuses about my refund. Had direct communication with Jordan Brown, manger owner. Lied multiple times to me. To date no funds returned to me. Is obvious this is now a scam. They book quotes - take clients money with intent to fraud. Be aware he has changed company names several times, at the moment he is affiliated with Jet Agency, Jet Genius , Jetcharter.com, and CFG. I am now with a lawyer and suing them. Go elsewhere for your private charter needs! read more

Working with David and the team was an overall great experience. They were extremely responsive while sorting out the itinerary and plane. We had a last minute change and they were able to update the plane in short order. The pilots were also very knowledgeable and easy to talk to. I'd highly recommend FlyCFG to others! read more

Scam!! I paid 43k for a flight and 5 min later it was no longer available. Typical bait & switch. So I got a cheaper option and they still haven't refunded me the balance of over 7k. My attorney is now handling it. Beware of this scam company! read more

After being completely screwed by Volato, CFG stepped in and took care of our needs very quickly and professionally. I highly recommend them!! read more

The service was impeccable. From the moment we pulled up to the Aviation terminal in Minneapolis we were greeted professionally and our luggage attended to. We were traveling with a young puppy and they took great care with her crate and all the paraphernalia that went with her. The pilots were wonderful...Dave and Rob. The flight to Fort Myers was flawless. We would definitely do it all over again. Thank you for attending to our many needs and questions. You were easy to work with and always perfectly accommodating. Definitely 5 stars! read more

Amazing service! Made our last minute trip effortless. The aircraft was excellent and the pilots were friendly and professional. Couldn't have been better. read more

FlyCFG | Charter Flight Group - Private Jet Charter Near Me - Boca Raton, Florida

Very prompt response! Highly recommend!! The operator on the phone was super friendly & kind. Thanks!! read more

These folks are AMAZING! Customer care is unparalleled, professionalism is off the charts.

The plane for the second leg of my trip was grounded but David and the CFG team was able to secure another plane to get my family and I home. Great job David and CFG! read more

Our flight was the thrill of a lifetime! Pilot was great at pointing out landmarks and photo ops. Aircraft was very advanced with loads of safety equipment - quite reassuring since there is only a single pilot. read more

Our flight was canceled because of tech problems with plane. Our pilots didn't inform us until 10 am flight time ALTHOUGH WE ARRIVED 45 MINUTES early with dog.. At that time they advised we should stand by and they would let us know in a "few" minutes if they could solve the problem. An hour later, after siting 1and1/2 hrs with our dog they returned to advise the issue couldn't be resolved so another plane would have to be dispatched from Palm Beach. At that point we opted to go back home to await new departure time. We were finally advised the departure would be 2:15 . The new flight was fine, however when the Mancher staff unloaded our baggage they forgot one small bag which we dididn't discover until reaching home. One of the pilots discovered the bag and tried to call us but was told they had no phone number for us . After calling Signature I learned they had recovered the bag which I retrieved today following a one hour drive each way. read more

Great experience- The team had communication from booking to end of flight. The Crew were fantastic.

We have used CFG for the last 4 years and have only good experiences with them. Great planes, great service, typically very nice service and nice competent pilots. Only have good things to say. read more

Zero stars! Our son was in urgent care and we booked a flight to get him to our house in Hilton Head, they were able to get us a flight but later called that they couldn't land in Hilton Head, for whatever reason. The woman on the phone was busy and never gave us any details other then other people would also be on the flight. Maybe that's why they couldn't land where we booked. Anyway our son coded and was on a ventilator and couldn't make the flight and was in the hospital for two months. They said that we could not get our money back (15,600.00). We told them that when and if he recovered that we would change the date for him to fly home. However that's not good enough for them, they would want double. I hope they can sleep at night. Look for another airline. read more

It was a late Saturday night when there was no more flights from SJC to Vegas. Since it was my birthday I figured I'd give Jordan a call. I made the call at 8:30pm and was in Vegas by midnight ready to enjoy my birthday starting at 12:01am as I landed in Vegas. Thank You Jordan for making it an epic birthday I will never forget. Glad I could count on you guys to making it happened. read more

Would definitely contact them for future travel. Everything went smoothly and they are a pleasure to deal with

We booked this trip for my parents to travel from Naples FL to Ashland KY recently. My mother had just completed chemo treatment and she was somewhat week. The jet was very clean and modern. the crew was absolutely great. Both the the pilot and co-pilot were very professional in dress and demeanor. In addition, the communication via email and telephone were clear. In summary a great experience and I would absolutely use this company again. read more

Never again...When my husband and I arrived for our charter flight on Dec. 29th, we found that the plane was much less than what had been represented and actually pictured in our contract. After we contacted the efficient and delightful employee, Ashley, whom we had dealt with in securing this plane, I was informed by Jordan B., the owner, that Ashley no longer worked for the company. Jordan refused to give us a credit for sending a lesser aircraft than was agreed upon. In addition, we found him pompous and sarcastic. Definitely, Jordan B. doesn't follow the adage, "the customer is always right." We won't be using Charter Flight Group again...life's too short! read more

Never fly with this group. I have chartered many many planes over 15 years and This was by far the worst. 45,000 for a heavy jet and: the bathroom didn't work, the lights didn't work, the seats were broken, there was actually a hole (not joking) on thr inside of thr plane, there was no running water, and the plane literally looked like it was going to fall from thr sky. 45,000 later (for a two way 2 hour each direction flight) they made a mistake on return time and wouldn't wait and took off without us. The catering was the worst and the Stewart acted as if we were bothering her by asking for something to drink. I have left three reviews in my entire life anywhere and this is one. I can't say enough STAY AWAY worst service and worst plane ever. NOT SAFE. NOT GOOD SERvICE and FALSE ADVERTISING. read more

I along with 13 friends were supposed to be on a private flight from Denver (BJC) to Galápagos (GPS) with charter flight group. Our departure date was set for May 19, 2022 early AM. Our plane was canceled 10 hours prior to departure VIA EMAIL! Their sales associate with whom we had been working, Lindsey, was not available/responsive to phone calls/texts nor would she respond to emails. We were left without a flight and without recourse, and due to flight restrictions into GPS, we could not leave that day. We were stuck booking another flight from another charter company for over double the price due last minute booking. It took OVER A YEAR AND LEGAL INTERVENTION to receive our money back. And we were only compensated for the plane. We were out on the other costs such as the transport on both ends of the flight, the hotel, restaurant, and other costs for the first night we missed out on. The explanation given was that "the owner wanted his plane" there was no responsibility taken or anything done to make it right prior to legal recourse. With forensic accounting it was revealed this company has several lawsuits including fraud and allegations of unpaid taxes. Steer very clear, do not waste your time or money here!!!! read more

My aunt chartered a private jet to get my dad home while he was battling cancer. I can't begin to express what amazing service Charter Flight Group provided during such a stressful time. I will forever cherish the opportunity of having such a wonderful service and being able to travel so comfortably with my family. It cut down travel time from 6 - 7 hours commercial to 2 hours and 15 minutes private. I was so stressed I must have cleared out the mini bar, but everyone was so helpful with all of our needs. We flew from Texas into Carlsbad and were able to get my dad to the hospital before his pain medication wore off. My dad was able to make it to my wedding and walk me down the aisle because of Charter Flight Group. Would highly recommend to anyone that is blessed to experience flying private. Thanks to the entire crew. read more

FlyCFG | Charter Flight Group - Bringing dad home in style. - Private Jet Charter Near Me - Boca Raton, Florida

So if you have never treated yourself to a charter flight do it. Eclipse w Paul flying is the way to go. Redding to Santa Barbara was a snap. You don't even feel like you're in the air. Beautiful views of San Francisco Bay and the sunset. I saws the fire cloud coming into Santa Barbara and if you have never seen a blood red sunset it was scary I'm a believer and felt like it was the Lord coming back. Paul promised me a ride back to Redding with a flight around Redding for my kids and a beautiful sunrise coming out of Santa Barbara. Prayers for the folks left homeless here. We were displaced and fortunate enough to get a beautiful beach house. Now if Paul were only single. read more

**AVOID!!** We called these guys for a quote inquiring about traveling the next day, when they finally sent the contract, 4 hours later, it was 60% higher than their quote. Unprofessional to say the least. Buyer beware. read more

We had a great experience with our recent flight from Van Nuys to Seattle. Our pilots were friendly, professional, and very engaging. They explained everything that was going on with our flight, stop for refuel, and about the jet. Our cat did great on the jet and the whole experience was comfortable, convenient and worth the expense. I highly recommend this company to anyone who would like to be treated like royalty. read more

Don't even bother asking them for qoutes. I inquired about a flight to and from Carlsbad and San Diego because my husband has been gone for a year and a half. He is coming home in August and the VP of sales responded that the drive is 20 minutes between airports. However, it is 45 and that isn't that point. If I want to fly to get my husband (who is not in San Diego, but rather required to take the government flight there) and fly back into an airport 10 minutes from our house, I should be able to no questions asked. Their job is to book and fly. Not to ask why. What a waste of time. read more

Great flight and great pilot and co-pilot! Very personable, attentive, and friendly. Would definitely recommend working with them.

Terrible experience and company. They gave me a quote for the three options. The one i chose was nothing like what was described in the quote. I payed for the plane and they pulled a "bait and switch" the night before and swapped my plane out for something that was old and rundown - dirty, screws sticking out of the walls. Im now having my lawyer pursue legal action for the THEFT they committed. Xavier was the individual I primarily dealt with and resolved the manner with nothing but excuses and unreturned phone calls. read more

we used Charter Flight Group to plan a trip to Florence, Italy. I have used private aviation for 2 decades and this was my worst experience. Charleston, SC airport was iced in and shut down. We could not get to New York for our flight. Charter Flight Group was rude, arrogant and threatened to keep our entire fee if we delayed our departure. They told us they did not care if we were iced in and if we did not pay an additional 15k, they would cancel the charter and we would forfeit. Jordan Brown at CFC who claimed he was the owner was pompous, rude and did nothing to help but threaten us if we did not pay the 15k Ransom. I would not remotely consider using them and NEVER PAY them in advance. read more

Charter Flight Group is a 5 Star service in my book. Everything was handled quickly and professionally. I highly recommend them.