Had a doozy of a flat off 99, but Discount Tire, especially Axel, helped remove so much stress from…read morethe situation. I went online and was able to sign up for an appointment immediately. I could see what tires they had in stock at this location and paid for what I wanted. When I arrived to drop off my car, Axel actually showed me a nail in a second tire that I had unknowingly been driving on. They were also so quick to replace my tires that I actually thought they had made a mistake calling me when they told me they were done. I think I was out of there in something like 32 minutes despite it being a Saturday morning! The new tires have been great and no scuffing on my rims, etc. I will definitely return to this location for any future tire needs. Thank you all for the great work!

I made an appointment to get my tires rotated and balanced, which should've been straightforward…read more Unfortunately, that's not how it went. When I arrived, there was already a long line and very little organization. That's not the issue-a store cannot control how many patrons show up during a day. What was in their control was the dismissive attitude of the staff. I tried to ask if anyone could help with appointments or explain the process, but I was basically told to wait in the back of the line with everyone else. When I asked again what the actual protocol was for appointments, I was told "wait one minute"... and then nothing happened. After about 10 more minutes of standing around without any follow-up or assistance, I decided to leave. On top of that, the store is currently under construction, which forces customers to wait outside in a cold, unregulated parking lot with no real direction or comfort while they figure things out inside. I've used this location before and it used to be solid, but something has clearly changed--whether it's staffing or management. The level of service and basic communication just wasn't there this time. Overall, it was a frustrating experience with poor organization and an unhelpful attitude from staff. I can't recommend this location based on what I experienced.

We've been doing business with Les Schwab Tire Center (Tukwila) for over 15+ years. We always…read morereceive great service. We've moved to several other locations, but always return to the Tukwila store when we need tire service. As advertised, one of the Customer Service Reps literally run out to great us and inquire as to our needs. We've purchased batteries, snow chains, have had realignments, brake jobs and purchased new tires (financed) without a hitch. Though we always seem to miss those beef giveaways, we have no beefs with Les Schwab Tire Center.

We have been through a lot of trouble and Bs with other shops due to them doing a terrible job with…read morefixing our leaking tires and other issues. We are currently on a road trip and kept having troubles with our rear tires. we ended up driving through Seattle and had to make a stop to get our leaking tires fixed before we continue our trip. Les Schwab tire center didn't only fix the tire they also did a full inspection on all 6 tires. due to an inconvenience of them not having a part to fix the other tire so they didnt charge us at all. Definitely recommend great and fair customer service .

Came to Seattle for weekend in my corvette and got a flat, brought it to them right before they…read moreclosed and they took care of it for a really good price considering the tire size (285/30/19) also someone else came while I was there and they filled her tires with air for no charge. Great service highly recommend.

worst there is. they wanted $142.00 plus tax for beat up tire. Albertson's on Delridge way SW had a…read morenew one for $120

Mannnnn shout out to these guys!!!! They saved me 700$+…read more Tesla was tryna charge my that for 1 TPMS device I ordered one off Amazon and they installed it for 27$ Made my week!

I jus got my front 2 tires replaced...got 2 used tires...not even 30m goes by me driving off with…read moremy new tires I jus got replaced , I get flat!, I called the business back hoping they wd come to my location and fix the problem, coz I felt like it b only fair of em to take care of it since it happened so fast. The business did not come out to take care of my flat. I was stranded for long period of time thx to this business. I don't recommend this tire shop for anybody, I felt mistreated #upsetcustomer #nothappy #badservice

Exceptionally pleased with the service I received today at Firestone in Tukwila. I was impressed…read morewith the superior level of customer service from the start of my initial call (when I was on my way down here) with Matthew. He was super knowledgeable about all the tires and gave me straight-shooter information so that I could make an informed decision of what tires to get. When I got here, he pulled up two different types of tires so I could see them both, and explained the differences between them. Back at the counter, he and another employee, Robert, continued to give me useful information - like the road noise decimal ratings for the two types of tires that I was looking at. And discussed two other minor (cosmetic and electronic) issues that my car is having, and gave me estimates and recommendations on what to do. I ended up going with the Bridgestone Dueler AT Ascents for my GMC Yukon Denali SUV. It was getting close to closing time, and Matthew let me know that it would be tight on timing doing an alignment. He and Robert said they could likely stay late to make it happen, since I'm supposed to be leaving on a road trip tomorrow. They totally saved the day! Very grateful for them, and VERY happy with this 5-star experience I've had at Firestone! Looking forward to coming back here and getting great ongoing service every 6 months when I come back for alignments and rotations!

I called to schedule a wheel alignment, and Chris was very helpful over the phone. He told me I…read morecould come in, so I drove over. When I arrived, Chris was assisting another customer, and a younger employee came over to help me. Without checking with Chris or looking into my situation, he simply told me they didn't have any openings until Thursday. It felt like he wasn't interested in helping or trying to find a solution, so I decided to leave. Chris provided excellent customer service over the phone, but unfortunately, my experience with the other employee was disappointing.

I came for my 8am appt and was out of there by 815. Staff seems they like working with one another…read moreand makes it a great working environment and promotes rewarding career. Keep it up.

DO NOT TRUST them. They lost a very important part for my car the wheel lock. They took no…read moreresponsibility for it. I went yesterday and the wheel lock was not put back in the car. I am now being told I have to back to the dealership for the part that they lost. They admitted they lost the part and now I'm stuck going around to get it and paying for it. Never ever going to them again

I have an old car and I rely on Sound Auto Care completely to keep it on the road. I recently took…read moreit in for its regular oil change and they do a thorough inspection and provide a list of the things that need to be done right away and then also things that need to be which helps me be upcoming expenses the communication is excellent. I know every step of the way what's happening? If I have any questions, they are able to explain in a way I understand. Sound Auto Care has been part of my team for many years and I would highly recommend them for all of your car maintenance needs

Really comprehensive, skillful, and kind service…read more I had my car towed to Sound Auto it broke down as a result of another shop's negligence and received excellent service. They provided the most detailed inspection report I've ever seen, with pictures, detailed findings, and advice on how to move forward--and for a really affordable price. They also had my back in dealing with the other shop and explained all of my options in a clear and accessible way. Would highly recommend.

Absolutely outstanding service! I came in because my tire had a puncture, and Derek took care of it…read moreright away. He repaired the puncture quickly, professionally, and didn't charge me a single dollar. It's rare to find someone so honest and genuinely focused on helping customers. The repair was completed in about 10 minutes, and the entire experience was smooth and stress-free. Derek kindness, professionalism, and integrity truly stood out. If you're looking for a tire shop with excellent customer service and people you can trust, I highly recommend this place. Thank you, Derek, for going above and beyond!

Great service and quality staff! Very clean and well organized shop. Thank you Andres & Efrain!read more

They helped me out very quick and easy. I had around a 2 hour gap between my work schedule and they…read moremanaged to squeeze me in. Highly recommend this place!

I'm very disappointed with my recent experience at Sun Auto Repair in Renton. I came in because my…read moretrunk would not close. Before bringing my car in, I called and explained that I was confident the issue was the trunk latch. I asked about pricing and whether they had the latch in stock. I was told the first step would be to bring the car in so they could see if that was the problem. Once there, a mechanic tried slamming the trunk shut but it still wouldn't close. I was then told they needed to diagnose the issue for $140.00 to 170.00 At that point, I agreed because it sounded like they thought it might be something other than the trunk latch. Instead, I was charged $269 for a diagnostic, only to be told exactly what I already knew that the trunk latch was the problem. I don't understand why I was charged such a high diagnostic fee when I clearly explained the issue from the start. To make matters worse, I was quoted close to $800 to replace the trunk latch. For reference, the same latch for a 2016 Chevy Malibu LT 2.0 costs under $200 online. Between the excessive diagnostic fee and the inflated repair quote, I chose to walk away after paying the $269. They also claimed my battery was going bad, even though it was replaced just 7 months ago. Then today, I received a voicemail asking if I wanted to schedule work not just for the trunk latch and battery, but now spark plugs and struts issues that were never mentioned before. It honestly feels like they kept adding problems out of nowhere. I've had good experiences with them in the past, which makes this even more disappointing. Unfortunately, after this experience, I will not be bringing my car here again