My twins wanted to go to fly high and they have an allowance so they paid for themselves. There's a stunt bag that in the rule plaque it says one person at a time almost halfway down. On several occasions, there were more than three kids on it at once and I only did the workers walk by in a couple of times and not say anything but when I asked if it was one person at a time, I was told they just don't want kids jumping on each other. I went to the front and let them know and I was told technically it is but she didn't really seem to care, but then she walks out talks to kids on it and then as she's walking by me, she tells me the issues been resolved and it happens again (like it's my job) to let her know. I'm busy parenting my kids so if they're not partaking in that particular obstacle that I'm not going to hang out there and police it. This is honestly the first time I've had any issues at this place, so I'm not going to give a lesser rating, but it is pretty irritating when the staff are not enforcing the rules and trying to make it sound like that's actually not one of the rules when I asked about it. Definitely make sure that you watch your kids and make sure they're safe because today that didn't seem to be much of a priority to the staff. read more

What does the card say "Buy One Get One Pass" It's not. It's get one hour free if you buy the first hour. Monica, the manager was short, not helpful, and didn't solve the problem. She wouldn't even give her last initial so I could elevate this issue. Won't be booking another party here. When we had our party the staff melted my child's ice cream cake!! Won't be coming back! read more

Fly High - These are a scam!! Don't waste your time!! - Trampoline Parks Near Me - Boise, Idaho

We came here for one of my daughters birthday parties. The staff was semi-friendly but they are mostly teenagers who seem like they'd rather be somewhere else. As we walked up to Fly High all I could see was TONS of dust. I mean majorly huge dust bunnies/the ground under the trampolines covered in dust. To be honest, it was disgusting and I was not thrilled to be going in. They really need to get some robot vacuums or do something about the dust because that's super gross for the health of their employees and jumpers. I can honestly say I would not come back here for that reason alone. Not impressed. read more

Staff aren't very friendly. Some of them don't appear to like kids. Entire place covered by layers of dust.

We loved fly high! The facility was clean, and bright with lots of room to jump for all ages. The staff was friendly, knowledgeable and helpful. They have wonderful monthly membership programs along with daily discounts for large families. I can't say enough great things about this company. read more

Fly High - Trampoline Parks Near Me - Boise, Idaho

My kids love fly high. Our favorite place to go especially with the recent heat and smoke. One of my favorite things about fly high is also their support in the community. read more

Everyone was friendly. Some features were totally out of service(zip line )or only active if an attendant had time to monitor it for a bit of time(slide, swing). They don't have enough service people .. nobody in snacks and drinks section. My grandkids loved it.. it was lacking in service. read more

Lots of dirt dust, and some trash scattered through the warehouse, along with high prices and unwelcoming staff. Do not recommend.

I went here a few months ago it was really fun but more for the younger kids I brought my lil niece and nephews along with my 2 siblings I jumped with them to watch them and it was very fun would recommend for very small children like 4-8 read more

We LOVE Fly High! As we head into fall and winter, I feel so lucky that we have such an incredible trampoline park here in the Treasure Valley. All of the staff, especially Monica, are there with friendly smiles and encouraging words. My kids beg me for monthly subscriptions and I don't mind it because I zone out with a good book while they get their wiggles out. Love it! read more

Overall it was great. It was a bit understaffed and some of the activities were limited because of limited staffing. read more

Fly High - Trampoline Parks Near Me - Boise, Idaho

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We live this place. It was the first place our grandson wanted to see while in Boise for summer vacation. After experiencing Fly High he didn't want to do or see anything else. We went to Fly High, everyday -twice a day for ten days read more

What an amazing trampoline park. The party we had was amazing, our server was on top of everything making it easy for us to mingle with our friends and family. They also offer balloons, cotton candy and pizza packages so all we had to do was show up. Thank you for making our party stress free and fun. read more

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This is probably the most extensive trampoline park available in town. They have ropes, slides, raging bull, climbing, wall climbing, jumping, and many many more options. It's huge and many kids can play here without a problem. It's usually packed on weekends and days off school. I wouldn't say it's the cleanest but it's kept ok. I suggest it for ages 4 and above. The little ones can hurt themselves and others with their non coordinations. The rails are always exactly their head height and there are some edges that are not protected enough. Therefore parental supervision is always a must. Even with the bigger kids. Best part of this place is raging energy that lets loose. You get tired and happy kids at the end of the day that go to bed ON TIME . Place accepts Groupon discounts so unless you have a membership, that's the way to go to save $10 for every two ppl. Easily processing at desk and only takes 5 mins once you buy it to show as a redeemable coupon. Patents can keep their shoes on and no ticket needed if you don't want to participate and oh... you can bring your own grippy socks when you come and save $3 a kid as well. Let the wild world of jumping commence read more

Fly High - Trampoline Parks Near Me - Boise, Idaho

This place is a BLAST. We spent three full hours here with myself, an 11 & 10 year old little dude. The prices seem reasonable and you do have to have their specific grippy socks. The staff working was SUPER awesome and kind. We had some good laughs as I was checking our group in. There is SO MUCH to do here! Like, SO MUCH. We could have stayed longer than 3 hours. From Olympic Tramps, to Trapeze, dodgeball, the wipeout swiper arm, jumping into the huge poof, and SO MUCH MORE. I think the most memorable thing we did was play Hide And Seek, where you have to run (JUMP!) the safe area without being tagged. Haha. It was a blast. Def. check this place out, there was barely anyone here and that made it even more enjoyable. Go. Sweat. Jump. Fall Over. It's a great time and we can't wait to go back! read more

Fly High - Trampoline Parks Near Me - Boise, Idaho

Paid full price when a lot of the facility was under construction (didn't realize when we paid). A large portion was closed off and debris was everywhere. We were very limited to where we can go because the first half hour there, employees were vacuuming the trampoline's. read more

Hello, I would like to express something that I witnessed and go off of Sarah O review. Fly Hight keeps blocking/deleting reviews, especially on Google EVEN MINE. I got sent a Facebook post and was asked if this was the family I was talking about at the party. Me and my family were there (Fly High) on 9/16/23. I looked at the post and then went back and forth from that and Google to make sure. Sure enough, it's the family. I have been debating if I should post what I saw and heard, but after seeing the post on Facebook and the updates and what is happening on Google. I decided I should share what a customer/bystander witnessed. Hopefully, this review doesn't get taken down like the husbands and mine and others did on Google by Fly High. In my opinion, it seems like they are trying to hide the truth. As my family and I walked into, Fly High. I did see the family, and I'm assuming the party guest. As we walked by, we did notice they were talking to one employee, and there was no cussing, yelling, or anything alarming. The only thing that I heard was that we had confirmation for our reservation. I didn't think anything of it at that time, and we continued to go upstairs to get checked in for the party that we were invited to. I was with my kid, and we were playing/bouncing. I then was asked by my kid if we could go upstairs to the obstacle course (I think that's what it's called) and try it out. I said "sure let's go." I stated, walking towards the back of the building where there are stairs that go up to the second floor. I was ahead of my kid (due to playing/bouncing as we were heading that direction). As I was going up the stairs, I looked towards my left, and I saw that family that was down in the lobby. Somewhere sitting and somewhere standing (things looked normal). I turned around to see where my kid was, and as I did that. I hear a voice really loudly, saying, "You called me a f.. b.... you need to leave. " I then looked to my right and saw a young lady and young gentleman walking up to them (pretty fastly) cussing and yelling at them. I had no idea what was going on but thought to myself if those were employees that is really unprofessional. I then started walking down the stairs and grabbed my kid, and said, "Let's go." I didn't want my kid to see that, but unfortunately, my kid heard yelling. My kid did ask what was going on, I said, "I don't know, let's go the other way to get to the obstacle course." As we made our way to the stairs towards the front. The yelling stopped. I was like, okay then. Let's keep moving. As we were walking up the stairs almost to the top, I looked towards my left, and I saw that young lady and young gentleman again walking kinda slow and talking. As we are making our way to the platform entrance to the obstacle course. I can hear them making rude comments and talking rudely about that family. I was shocked to even hear such things coming out of their mouths and not even doing that in private away from other customers. They kept talking and walking until I didn't see them anymore. I went back downstairs to meet my kid, and then we met back up with our party. Our friends asked if we heard that ruckus, I told them yes, and we walked up on it. I told them what I saw and heard and then I told them that I heard and saw two employees talking really bad about that family with no care in the world as to who was around them, and I was appalled at what they were saying. We finished up the party with our friends, and the kids had a good time besides hearing all of that. In my opinion, I don't think I want to go back or have my friends and family go there because if employees have no care in the world to say rude things about a family in front of other customers. How do I know that if we had a problem that we would be talked about like that. I feel that was very unprofessional, and my family and I felt bad for that family. Like I stated before, I was not sure if I wanted to write this. But as I'm seeing things. I felt I should share what I saw and heard as a customer. I looked through the reviews on Google and replies even from Fly High, they have changed their replies and also blocking reviews. I find that odd. I'll add some photos I got off of the Facebook post, of some of what's been going on. Thank you for your time, God bless! 10/10/23 reply Good morning Jordan, It's nice to see a reply and not a block or delete. First of all. Me and my family don't know this family. Was just a customer there for a party that witnessed and heard some of what went down. From what I have seen and heard from others/that family in their replies.​ In my opinion, ​​doesn't seem like you all did anything or did the right thing and continuing to not. Secondly, I don't think it's right to add that personal info about discounts and not good enough. I will say, when I saw the family upstairs there was nothing set up. I guess we ALL will see if you make it up to them. God bless read more

I booked a party through Groupon and was confident we would have a great experience considering we had been there to jump before and the staff was lovely. The staff at Fly High far exceeded my already high expectations. Savanna (among others) was prompt, friendly, and truly went above and beyond to make my son's birthday party extra special! We had a spill and multiple staff members rallied to take care of everything for us. We truly felt cared for the entire time and we will be returning whether it be for a party or just to jump. I was blown away at the excellent experience we had especially considering how reasonably priced everything was. Choose Fly High for your jumping and party needs. I have been to multiple trampoline parks in the Treasure Valley and none of them compare to Fly High! read more

Fly High - Trampoline Parks Near Me - Boise, Idaho

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We started coming here for the homeschool deal Mondays and Fridays. This is the best trampoline place we've been to! It has all of the different types of trampolines, and also a play zone with a ball pit. It's always very clean, and there is plenty of room for the parents to sit and watch the kids. I like that they don't make you buy their specific socks - they just have to be jump socks. There's also a snack bar area in the back. I highly recommend this place! read more

Fly high is a great place to have so much fun and the workers are very nice and it has cold water and it sells prime and candy with a mini arcade and a little kid place read more

My 8 year old loves Fly High!!!!! Convenient location, absolutely friendly staff members who truely care. My son has a monthly membership probably for 5 years now. He knows the staff members by names. We attended a few birthday parties here too. The management does a good job training young people to do the great customer service at the front. Thank you very much read more

Came here for a birthday party. Friends arrived 30 minutes early and the room they had booked and paid for over a month in advance had been given to someone else who wanted a different room. They were offered a table but left after the staff got in their face cussing and screaming, with their kids right there. All of the staff and gm were teens and completely unprofessional. I have been previously and have never heard of that happening. Also was not impressed when I was there before and the teens were jumping off the walls and knocking down and picking on little kids. Do better and get some staff that will be professional and courteous to customers. read more

This was my first time to this trampoline park and it was the dirtiest one I've been to. There was trash everywhere, on the ground down all the hallways, upstairs all over the floor where there had been a party. It was difficult to identify the staff because they didn't have company marked clothing on, different hoodies on most. The play area with the balls had a ton of damaged unclean-able surfaces. Visible dirt and debris in tunnel and slide connections. Unable to find any hand sanitizer for public use. Will definitely choose the other parks in the valley next time. read more

Fly High - Entrance hall to trampolines - Trampoline Parks Near Me - Boise, Idaho

The safety net that is supposed to stop the toddlers from falling down all the stairs is broken. My four year old slipped underneath it many stairs up, and hit her head on the last stair. Even upon telling the staff, they made me wait to get ice to apply to the half-dollar sized purple welt on the back of her head. Be warned - I watched them patch the net back together with a few zip ties, and kept it open for all the babies and toddlers to continue playing in. Who knows what else is broken in here. We don't sign waivers stating we're ok with our kids playing on broken equipment. Will not return. read more

Parents being watchful over their own children should be reiterated at check-in. Great fun for the kids but as a parent who watches their children for safety, and in this case bullying, I would not recommend this establishment to any parent. I have zero tolerance for bullying regardless of age, gender, and/or race. read more

Great little trampoline park! Really super nice staff and accommodating. Everything was maintained well and bathrooms were clean, as well as the bathrooms. Definitely would recommend for families and for hosting birthday parties!! read more

All the trampolines were very stiff and and the workers aren't very competent and don't enforce rules at all 1/5 I don't recommend

Staff is concerned about adults being on the trampolines while they're trying to watch a 5 year old autistic child, but not concerned about the huge gaps between the trampoline that leads straight to cement, or the staples left on the ground all over the infant area or the exposed screw sticking out right above kids heads. read more

Fly High - Trampoline Parks Near Me - Boise, Idaho

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i had a wonderful time jumping here ! my two sons and i all went onto the trampolines it was a good all around experience. a boy working here named cayden was a very good young man who congratulated my son on his first flip and helped run the knockout thing. i appreciate him and everyone for it let me have the kids go wild while i took it a little easier! read more

Fly High is the perfect spot to take your kiddos to on a rainy or cold day or really any day they need to get some wiggles out. Hours of fun and the trampoline obstacles never get old no matter how many times we've come. cat recommend this place enough! read more

I had the time of my life at my 16th birthday party here! Felt like a real life obby thanks to Isaac N!

Huge disappointment. Staff didn't show up to open for a scheduled birthday party. We had to load all kids up and find a new venue unexpectedly. read more

Very dirty! There is trash everywhere the bathrooms are disgusting. No soap or paper towels. When you could find an employee they were very friendly but super hard to determine who is actually an employee, most were just wearing sweatshirts with no indication they were an employee. It almost felt like a free for all of teen employees. read more

Soo much fun!! Really enjoyed it just passing through town and this was fun for the kids and not too packed also we didn't need reservations. read more

My youngest daughter had been eagerly awaiting the opening of Fly High. I was excited when they opened and even more excited to find a groupon. While the location is new and heavily staffed overall it was a disappointment. The rear of the building is under construction (both upstairs and down) with construction materials all over. The staff while plentiful seemed more interested in reprimanding the kids then with safety. Both of my girls were hurt during our hour at Fly High, we saw another kid with an ice pack on their arm and heard the staff talking about another child needing stitches. read more

Really fun park-good prices, nice staff. Plenty of fun for all ages. My kids loved the wipeout game and climbing the rope. Really clean too.

They wouldn't let me, the aunt, use the parent pass so I could jump with my nephews even though my sister couldn't jump since she had to take care of and feed her infant. Way too expensive to pay full-price for an adult to jump. read more

Naw bruh dont come, there is no room because they don't have a limit on people that can jump, there was trash on the trampolines, and parents were everywhere, there was literally more then 5 adults watching over 2 kids because there is no workers watching the kids, and i couldn't use most of the stuff because kids were on it just laying there that's why they need people to make sure that it's at least sum what fun for everyone read more

Wow! This park is amazing! The staff was super helpful and the park was absolutely spotless. My grandkids had the time of their lives. Thank you for a great experience. We definitely will be back read more

This place during COVID was not safe because 95% of the people were not wearing masking same with the staff you would expect them to set an example read more