My boyfriend got a cake from them for me for my birthday. Looked at the cake and the cake topper isn't put on right. Whatever. Cut the cake and every single layer was BURNT. Okay..not cool...but things happen so we try to reach out to them. Ya know We called. We emailed. No one got back to us Did you really look at this burnt cake and put cream cheese icing on it and give it to me for my birthday If you enjoy burnt cake and being completely ignored by customer service, then sure, go ahead and buy from here If you do buy from here make sure you have a second cake for back up‍ read more

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What a pleasure to do business with Fluffy Thoughts Cake. The process is so efficient and easy. Pricing is great and the end result was absolutely delicious and beautiful. Exactly as I had requested via photos I provided during ordering process. Thank you Fluffy Thoughts Cake. I will be back for more. read more

Fluffy Thoughts Cakes - Bakeries Near Me - McLean, Virginia

Inconsistent at best. They are either good or not good. Don't take a chance because their customer service leaves a lot to be desired.

Not worth the price. No storefront. Order on line and pickup outside at the door. If I had been able to see the cupcakes in the store ahead of time I would not have purchased. Appears to be a business that's trying to hang on. read more

Fluffy Thoughts did our wedding cake back in May and it nice, the design and flavors were great. I had them do a birthday cake for me last week and while the design was nice, the cake was dry, stale, too much icing, bad proportions. No one ate it. The guest slices were nibbled at and thrown away. The rest of the left over cake will be thrown out on trash day. I spent more than $500 on the cake, which included a delivery fee... my decision and I'm not complaining about it. The cake was not not good and they were not willing to give any compensation without me driving an hour to the shop with the stale left over cake. The hassle of driving there for a $50 credit wasn't worth me leaving the office. Again, my decision... After reading some of the reviews, the problem with Fluffy Thoughts seems to be consistency. It's either good or it's not. I won't take a chance again. Especially with other fantastic bakery options in the area. I should have read and paid more attention to their reviews. Don't make the same mistake. read more

I've been ordering cakes from Fluffy Thoughts for years, and they never disappoint! While pricy, the quality is worth the price. Cannot recommend enough! read more

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So, I found Fluffy through a google search and as with most people, I looked up the reviews. If I am being honest, the negative reviews sounds like it comes from entitled, wealthy suburbanites that thinks the world revolves around them. Lets talk about my experience. I emailed a couple locations for a custom cake for my Wife's Birthday and Fluffy got back to me extremely quick. Responded and our email chain went back and forth and narrowed down a design and agreed upon it within the same day. So no portal, and actual humans I was emailing. Now, where I think they went above and beyond, is accommodating a request I have. I think people forget that small businesses are people too and that their time is just as important as our time. And I always make sure to respect that. With relative short notice, I wanted the cake to be ready earlier than an agreed upon date. They communicated extremely well in regards to my accommodation and informed me they would make an attempt, but not guaranteed. Look, I made the request and I did it outside the agreed upon Window. They didnt have to honor my request. But within a day, they responded back and were able to give me the earlier pick up date I needed. And OMG, the cake is amazing. My wife is a HUGE BTS fan and they nailed the cake I asked for. I couldnt be happier with them. Ignore the negative reviews as my experience was extremely pleasant and the staff was great. They even sent me reminder and courtesy texts. This cake is AMAZING! read more

Fluffy Thoughts Cakes - Bakeries Near Me - McLean, Virginia

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They didn't place the topper neatly and all of the layers of the cake were burnt to the point that it was unbearable to eat anymore. When we tried contacting them multiple times about it, they never got back and completely ignored us. I highly recommend to anyone not to order from this place because they will not get back to you and charge you for a burnt, messy cake. It just shows how unprofessional this place is. read more

Fluffy Thoughts Cakes is incredible - you won't be disappointed! Lara designed our wedding cake using our invitation as inspiration and we were in awe - from the delicate sugar flowers to the beautiful colors - this cake was a piece of art! Not only did the cake look beautiful but the taste was out of this world!! We even ordered a dozen gluten-free and vegan cupcakes for our guests and they were so impressed -- my sister said the Lara must be a magician because these were by far the best cupcakes she's ever had!! Thank you so much for making our day so special! read more

Fluffy Thoughts Cakes - Stunning wedding cake!! - Bakeries Near Me - McLean, Virginia

Unfortunately, this bakery was all style and no substance. If the outside appearance of your cake is the most important thing, and money is no object, this place will do just fine. If you also value taste, I cannot encourage you to purchase your cake here. Also, beware: their cancellation process is so costly, even with plenty of notice, it's still just below the cost of purchasing an entirely new cake from a competitor in the area. read more

Sad that I have to write this review! I have used them for over 7 years or maybe more, I recently spoke to Lara via email to order a graduation cake. I responded back to her email few days after her email and they told me that they can no longer fulfill my order. What's funny is I used Lara for wedding cake and her delivery person brought the cake without a stand and the decoration wasn't done right ( you can imagine how unflattering that it ) but I decided to leg it go. That's being said, if you have loyal customers and you can't even have small room for late response, I don't think you are worth my money. And in all fairness, there are so many more bakers around DMV area that would love to take care of their customers for much better price and a wonderful quality cake!! read more

I love the cakes it's so good and so many flavors and so many good cakes to choose from. The service was great. It look great it had some of the best floor. read more

I loved my graduation cake!! Fluffy Thoughts executed my vision flawlessly! I was super impressed with the details! It was packaged very well, and it tasted great too! Thank you Fluffy Thoughts! read more

Fluffy Thoughts Cakes - Bakeries Near Me - McLean, Virginia

The two years we used Fluffy Thoughts and the cakes were amazing! But this year for my daughters 9th birthday they dropped the ball completely. Great communication almost a month before re: design etc and then a last minute (2 days before) "sorry but we're busy and short staffed and can't compete your cake". If they had let us know 9 days prior during our last communication it wouldn't have been a problem but they dropped the ball and didn't own the outcome. Not professional and not ok in any way. read more

I ordered cupcakes for my daughters engagement party last weekend. They were beautifully decorated and tasted so good! Even though they are not in their new storefront yet, pick up was easy and the directions were clear. read more

Exceptional Customer Service & Perfect Cakes! Ordering our gender reveal cake and cookies was such an easy process. We sent them an email with what we're looking for and they were able to go above and beyond our expectations. I appreciated how quickly Lara was able to get back to us and communicate all options. Our guests loved how moist and flavorful our cake was and how soft the sugar cookies were. read more

Fluffy Thoughts Cakes - a bunch of cookies with eyelashes on them - Bakeries Near Me - McLean, Virginia

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Had a bad experience ordering a wedding cake. Cake design was approved several weeks ahead of the date and was told it can be done. It was very difficult to communicate with the owner over email. Basically took 1-2 weeks to hear back. Finally heard back a week before the date that since someone was sick it might not be possible. This was 5-6 days before the wedding! Then our option was to use whatever they had already ready in store with a quoted price higher than our original design. Very disappointing customer service as they would budge on anything. We immediately went to another bakery. Would not recommend. read more

I had the pleasure of working with Fluffy Thoughts when I was a wedding event manager at a hotel in the Georgetown area of DC. They were alway so easy to work with and their wedding cakes were always so magnificent! When I needed a groomsmen cake for my own wedding, I knew right away I wanted to use Fluffy Thoughts. The process was so seamless and the cake turned out amazing! Everyone absolutely loved it! read more

Fluffy Thoughts Cakes - Bakeries Near Me - McLean, Virginia

Lara at Fluffy Thoughts is an incredibly talented artist. Her designs are truly a work of art. We were beyond thrilled with our wedding cake from Fluffy Thoughts. When meeting with Lara, we showed her a few photos of what we imagined, and talked through a design. On the spot, she drew a couple of samples. She immediately took what I pictured and put it on paper. At the tasting, we got huge portions of cake to sample. My parents and sister came with us, and we all got more than enough - we could barely even finish the samples! They definitely did not skimp on the tasting. The actual cake came out looking exactly how she drew it at our meeting and how I imagined! I also asked her to include a fancy, gold "R" initial on the cake, last minute, with no other direction. It came out absolutely gorgeous! We got so many compliments on not only how beautiful the cake was, but on the taste as well. I have been to so many weddings where the cake was just okay, and got left uneaten. Our guests ate it up! We chose a white cake with layers of raspberry and chocolate ganache. It was to die for! The other amazing thing about Fluffy Thoughts, is that they will give you a small top tier of your wedding cake, at no cost, on your one year anniversary, so you don't have to worry about saving the top tier from the wedding. Your guests will thank you for this, as there is more to go around. If you live in the NOVA/D.C./MD area, don't bother looking elsewhere for a wedding cake, because you will be disappointed. Fluffy Thoughts is the best! I can't wait for another event, so we can order another cake from them! My family is excited to have a new bakery to go to for all of our dessert needs. read more

Fluffy Thoughts Cakes - Bakeries Near Me - McLean, Virginia

So we just recently moved to McLean, VA from Southern California.....On a walk one morning, right across the street from our apartment I noticed what appeared to be a cake shop....I noted their website and looked them up....It all sounded interesting...I have never been much for "cakes", let alone custom cakes - however, my wife's birthday was just around the corner, so I thought I would ask her if she had her choice for a custom cake for her birthday, what would she want.......She described it to me, and I emailed this company with her requirements (vanilla cake with chocolate mouse filling and whip cream frosting on top......Unfortunately they could not provide the Whip cream frosting, but had a great substitute.........Laua and Emma were incredibly helpful, as at first the requirement was for on about 8 people but grew to 16, so alterations had to be made. Also, since my wife is a huge Michigan Wolverines fan, I asked if they could put the Michigan "M" on the cake....They provided me with four or five different "M's" to choose from and of course the standard "Happy Birthday Justine"!! The day before the party I went over an picked the cake up - which was in a box and was simply stunning looking.......The next day (the party), we sang happy birthday and were just amazed at how wonderful and delicious the cake was.....Simply amazing.....I would highly recommend this cake shop for any cake type needs.......One note to keep in mind....The cake was amazingly deli could - however it was also amazingly "rich"...LOL - very few of the adults were able to finish their pieces.....However the kids loved it and were promptly bouncing off the walls due to the sugar content...LOL ! read more

Fluffy Thoughts Cakes - a michigan university cake - Bakeries Near Me - McLean, Virginia

Wish I could've given more . This was my first time working with Lara and starting from first phone call through until yesterday(when we received order) the whole process was very smooth. We ordered cake for our daughter's second birthday and the design we chose, Lara created the exact same cake. We also ordered cupcakes and those were delicious too. Cake was super delicious, very moist and not too sweet (which is always my preference). If you are still having double thoughts ordering from her, please see the pictures attached. My daughter was so excited for her cake and she loved it. Our experience with Lara went really great and I am pretty sure this is definitely not our last order from her. read more

Fluffy Thoughts Cakes - Strawberry Short Cake Flavored and Baby Shark Theme Cake - Bakeries Near Me - McLean, Virginia

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We used Fluffy Thoughts to create cookie favors for our wedding and working with them was a dream! From first consultation to delivery Lara and team were so responsive and easy to work with. Compared with other options, Fluffy Thoughts was also very reasonably priced. We loved the cookies and our guests couldn't stop raving about them (both the cuteness and the taste)! We hope to use Fluffy Thoughts again for future cute cookie/cake needs! read more

Fluffy Thoughts Cakes - Bakeries Near Me - McLean, Virginia

Please don't use this bakery. The communication is via a portal. No human interaction so I guess that is why the cake that you ordered looks very different for the cake that you pick up. This was a simple graduation cake. I called a month prior and they said they could accommodate me then unrepentantly Lara emailed me saying they can't now accommodate me. Once again, no phone call. She said, oh we are now booked up and that I could order in a month. I was shocked since I had ordered from fluffy thoughts before. Don't walk, run !!! read more

The process for ordering the cake was great! I emailed them the photo, paid over the phone, and picked up my cake almost seamlessly. The cake was missing the two American flags on the front so they hurriedly added them which is why they're crooked on the cake. I felt like they could've done a better job than what they did. Also the 6 in 1963 was light like she ran out of icing. They wasn't much attention to detail in my opinion bc that could've easily been corrected as well. The customer service was great and the actual flavor of the cake was amazing. I got strawberry shortcake. Would I use them again? Not sure! For a $300 cake I expected more than what I got in terms of getting the order correct and attention to detail. read more

Fluffy Thoughts Cakes - Cake for my unit's ceremony. The flags are crooked (they forgot to put them on and added them last minute) and the 6 in 1963 was light. - Bakeries Near Me - McLean, Virginia

Lara and her team have been amazing. I got to know of Fluffy Thoughts last year when I was in search of my babies 1st birthday cake. Let me just say that Lara and her staff are amazing not just with calls and customer service but the details with your orders!!! I have to say that I couldn't have asked to find a better bakery in McLean. I highly highly recommend Fluffy Thoughts Cakes!!! Trust me you will not go wrong. read more

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Bought so cakes here. The dude operating the cash register didn't seem happy to be there. Asking a question he didn't real keep eye contact when answering my question. The thing that is still on my mind is the box of gloves that were resting near the food. The dude did not put on gloves when picking up the cupcakes I choose. I did not see any part of his fingers touch the icing....nevertheless... read more

Fluffy Thoughts Cakes - Bakeries Near Me - McLean, Virginia

Amazing cake!!! This was the first time we ordered the cake from fluffy thoughts and we were not sure what to expect. Lara, the store owner, is super helpful, friendly and fast responding, we were able to communicate, decide and order the cake in 3 days. On the day we picked up the cake, we were AMAZED. Today is my friend's birthday, when I presented this cake, everybody was AMAZED. It looks so good and real and we can certainly tell a lot of time were spending on creating this cake! The cake is not only good looking but also tasty. The only cons is the white cream/icing is a little too sweet. Overall it was a great purchasing experience, and all my friends enjoyed this cake very much. We will definitely come back for cakes at fluffy thoughts. read more

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Found this cute little bakery by searching on Yelp. A friend and I stopped in and tried a vanilla and a red velvet cupcake. The little shop smells divine and the cupcakes were delicious. Icing has an extreme amount of sugar, but that's what we were hoping for! If I were rating the cupcakes I'd give 5 stars. However, the cashier was very rude; he even rolled his eyes at me when I inserted my credit card too quickly. He had zero manners. If you're having a bad day, take a break. Don't steal all the good juju your customers already have just from inhaling the goodness of all those yummy cakes. I'll go back for a cupcake and hope that the service is a bit kinder next time. read more

Fluffy Thoughts Cakes - Bakeries Near Me - McLean, Virginia

Nothing about their service and cakes give you Fluffy Thoughts! While I respect them being COVID cautious, there has to be a way they could still be service oriented and not so terrible and rude. I ordered a $165 Easter cake which was mediocre at best, the Peeps were white on either side, which for a $165 and minimal decorating, could have covered it up. The cake flavor was average and just as good as Whole Foods. I don't mind spending money on a good cake that has nice flavor, design, or service but when all three are bad then why?!? Seems like they are willing to go all out for wedding cakes but their other customers are left with the short end of the stick. Sadly they have seem to forgotten their community and are only to take time on the social media worthy cakes. Beware the social media pictures don't line up with reality! Don't get catfished, heed my warning :) read more

I highly recommend this bakery!!! I am so pleased with fluffy thoughts cakes. Lara has been so helpful and very accommodating. I have recently contacted Lara via email and shared some pictures of two cakes that I liked to be combined into one. She made great suggestions and was able to deliver to my expectations and even higher. The Bridal Shower cake tasted amazing and looked so beautiful!! Everyone was wowed by that cake. I will also be getting my wedding cake from Fluffy Thoughts in May and I can't wait to see how that cake turns out. read more

Fluffy Thoughts Cakes - Bakeries Near Me - McLean, Virginia

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Incredible! Fluffy Thoughts Cakes, recommended to us by The Lorien Hotel and Spa, went above and beyond in their production of my groom's cake. My request was that they recreate my college football helmet in a capacity that would serve 50 guests at the rehearsal dinner and they nailed it! The tasty was very relaxed and the staff member explained all of our cake and icing pairing options as we enjoyed the samples with coffee and tea. At that time, I presented pictures of the helmet for an estimate cost. The week of the rehearsal dinner, I dropped the physical helmet off with Fluffy Thoughts Cakes for color matching and to ask that they include specific helmet details. All requested details were included with greater precision than I could have imagined. Fluffy Thoughts Cakes delivered the cake on time and handed off the finished product to the hotel catering staff seamlessly. The cake was beautiful, moist, and delicious! Most guests ate multiple pieces. Leftovers were brought to the groom's quarters where it was enjoyed for the remainder of the weekend. I plan to return to Fluffy Thoughts Cakes for all of my cake needs! read more

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Fluffy Thoughts forgot our daughter's first birthday cake. We emailed with the owner, Lara, two weeks before the party. We exchanged a few emails finalizing the design of the cakes. Lara then asked us to call to formally place the order. We called, confirmed the order, and gave a credit card. We showed up the morning of the party at the time we set for pickup. No cake. They either forgot or didn't actually put in the order. To make matter just that much more ridiculous, they then asked if we would like to buy any of the cakes they had pre-made. I'm not sure why they would think that we would then pay them for anything given that they were incapable of delivering on the thing we actually wanted. read more

My husband and I booked a tasting with Fluffy Thoughts for our wedding cake and when we arrived (5 minutes before our 1pm appointment), we told the young lady at the front we were there for our appointment. She told us to wait in the small room and went to the back to what I thought was to inform Lara that we arrived. We weren't in a rush and just continued to flip through the cake design reading materials and just assumed they were preparing our tasting plates, but then Lara finally came out 30 minutes later. Visibly annoyed she sat down with us and said "well, we won't be able to get through the whole tasting since you are 30 minutes late for your appointment". My husband and I both confused, Informed her we had been waiting for 30 minutes for her and that we arrived on time. Shocked, she went back to the kitchen, I guess to confirm with the young woman, and came back without even apologizing to us. She blamed her employee for failing to inform her. The mood was soured through the rest of the tasting even though we got to try the cakes and I was left feeling very deflated that I drove all the way to McClean from DC to be met with such poor customer service. An apology would have been appreciated but I decided to go somewhere else because customer service is more important than the product. With respect to cake flavors, I actually ended up liking my second choice bakery flavors better. I find the fluffy thoughts cake kind of dry. read more

Fluffy Thoughts Cakes surpassed exceptional (customer) service!! They were professional, responsive, reliable and prompt in every step of the way. From cake tasting, consultation (with Lara), designing the cake all the way to the delivery. I thought I was WOW-ed by the sketch they drew out but when the cake arrived my jaw dropped to see it exceeded my expectations. Their cakes will be a staple in all our upcoming events, including our wedding next summer! read more

Fluffy Thoughts Cakes - Religious ceremony cake (Cookie Monster & My Passion). - Bakeries Near Me - McLean, Virginia

The ordering process for this place is ridiculous. I reached out in the beginning of May asking if they could do a Simpsons cake for my daughter's bday on May 23rd. The office assistant replied a couple of days after my first inquiry stating "We would love to make this cake for you! Do you have any photos of designs you've seen and likes? If you send some over to me, id be happy to send you back some accurate pricing " her reply was May 4th. In my mind I thought great! We have a place to do our cake. I could not pick a good Simpsons cake so on May 12th I emailed saying let's go with a less elaborate design. The office assistant who emails from the owners email account responded with "I am very sorry, but we have fully booked for all orders until the 24th of May. We are very short staffed at the moment and it is also peak wedding season here for us at the shop. We hope to be able to make something beautiful for you in the future with a bit more notice." When I first called at the end of April I was told that the beginning of May was enough notice. This place is unprofessional in how they completely blew me off. It's not even me but they made it seem as though they could do my daughters cake and then just flipped the switch. I do not recommend doing Business with this place. read more

Wedding cakes are almost always pretty but not always good tasting. That's not the case with Fluffy Thoughts. Our wedding cake was amazing. We had two flavors -- red velvet and lemon -- and both were moist and exceptionally delicious. A week after our wedding I had friends telling me how good the cake was. The staff is helpful and friendly and so easy to work with! Can't recommend them highly enough!! read more

Fluffy Thoughts Cakes - Bakeries Near Me - McLean, Virginia

I honestly should have listened to the reviews but was swayed by the pretty Instagram photos. The cake is not worth the price, it tastes overly sweet and dry. The owner is bad at communicating through email and was late on my order. There is better cake shops in the area. read more

This is one of the most EPIC cakes I've ever ordered! Fluffy Thoughts Cakes in McLean was amazing. Lara & Emma were so easy to work with responding to emails right away, every detail I wanted was done to perfection asking many questions to ensure it was what I wanted, and even pick up was so easy and seamless. Their work is impeccable and delicious! My son's jaw dropped in awe and our guests couldn't believe how lifelike it was! I highly recommend Fluffy Thoughts Cakes!! read more

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Lara is a cake genius. Got my wedding cake here and it was a huge hit, not only taste but appearance as she drew out a silhouette of the Washington monuments. Looking at her other creations, that seems pretty basic haha but she did it with perfection. You can follow her on IG for more of her fun creations! read more

Everyone loves cake, but finding the right cake for your wedding can seem like an endless chore. That's not the case at Fluffy Thoughts! Lara and Ronan made the process of picking out the designs and flavors for our two cakes absolutely painless. The cakes themselves were beautiful and delicious and a real highlight of our evening. The folks at Fluffy Thoughts will put a lot of work in to make sure you get exactly the cake you want, and you'll be thrilled by the results. We can't recommend them more highly. read more

Fluffy Thoughts Cakes - Bakeries Near Me - McLean, Virginia