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Floyd's RV

1.7 (51 reviews)
Closed 8:00 am - 7:00 pm
Updated 1 month ago

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4 years ago

so far ill rate them as a 3, i will follow up after this weekend after i see how they treat me on my ordeal.

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12 years ago

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11 years ago

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13 years ago

Great to work with. We were traveling through and needed some warranty work done. Amanda was super nice and thorough.

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7 years ago

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9 years ago

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5 years ago

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10 years ago

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12 years ago

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8 years ago

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11 years ago

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Review Highlights - Floyd's RV

It's now owned by Blue Compass RV and these folks are awesome.

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RV General Store - passenger side bar not bent

RV General Store

(24 reviews)

RV General Store "Service Center" of Newcastle, Oklahoma, was extremely unprofessional, and in my…read moreopinion unethical. Employees are untrained, no full disclosure, very bad experience, shame on you, RV General Store! First issue, I took the RV in for Hail damage repair. My RV has an upgraded hitch system, the service employees were not familiar with it, so they wanted to charge two hours of labor to disconnect and two hours to reconnect the RV. I showed them how to do it (3 minutes), then I helped them get the hitch connected to the forklift, they almost forgot to put the pin in that holds the RV to the forklift. I pointed out that the pin was missing to hold the hitch in place and the employee standing there said, "oh ya!" I should have known better then, there would be a problem. Second, according to my insurance company (AAA) RV General Store was charging double the amount of labor needed. Third, I was NOT told of a $275 fee for the trailer inspection, when I requested to see a written agreement, they argued, and said they had no signed paper, but would not release the trailer, until it was paid, and added that the RV General service writer employee that received me; upon drop off, was "not the best" service writer. Fourth, hooking my trailer hitch back up to my truck, I discovered that a bar on my hitch was bent, I pointed this out, and the individual helping me said "how could we have done that?". Fifth, my hitch utilizes safety pins to keep from unlatching and I left them in place, so that it wouldn't come disconnected, while they were hauling it around the yard. They were missing when I picked up the trailer and when I pointed out they were missing, the individual that was helping me said, "Why would someone take those?" and "I will sell you more." So, they were hauling the trailer around the yard without them, obviously, not concerned about it coming unlatched. I had to find something to work in place of the pins I had and stop at Walmart on my way home to buy some locks. I would NOT recommend anyone use this service center, they are unprofessional and untrained. I will never go there again. (Image with hand shows bent metal)

RVGeneral store was a fantastic store. The owner treated his employees and customers with dignity…read moreand respect. No pushing no lies. It was sold a year ago and is now called liar nation do not shop there. He treats his customers and employees like crap.

Floyd's RV - rv_dealers - Updated May 2026

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