My hubby just came home and said the workers are clueless. He asked the kid where finishing nails…read morewhere - and he had a blank stare . He needed a glass cut for a window , lucky before he left he asked the kid to make sure it fits the frame- sure as day it was a 1/4" off . The experience was awful !! Hopefully elmwood park will be back with there knowledgeable staff. Back to Menards!!

Staff was friendly and helpful. Wide selection of the items for the home at a great prices. It did…read morenot disappoint! Thank you!

I just "felt like" getting a new dual shower spray -shower head and attached removable sprayer in…read moremy bathtub installed Larry (my retired plumber said the he could do it 15 minutes for $20 bucks. His motto is "retro service for retro prices." Well good 'Ole Larry drove me all the way out to Elmwood Park to the place that he knew like the back of his hand, but did not remember the name of The selection here was mind-boggling, and I got his "professional discount!" I purchased a new bathroom faucet as well Total with tip, Larry's retro fee, and hardware was $200 Would return here any day to purchase anything I like, with professional installation

Hi. Please be aware of this place, THEY ARE TRYING TO SELL…read moreYOU WHAT YOU DO NOT NEED IT!!! I took to the store 2 sum pump batteries with SUMPRO unit. They tested the batteries, they were dead. The battery is not cheap! Cost of one $390 plus tax! I needed two. I was ready to pay this, more than double price, because at Home Depot you can buy similar battery for $180 plus tax. But they told me, I need a new unit, because it didn't pass OM TEST. New Unit over $1400 plus tax. I should be overpaying $1600 for NOTHING!!! Went to Home Depot, bought 2 batteries, put back in my unit and it's working. Call to your Plumber first!

Make sure that when you pay full price for a new item, you actually receive a new item. We bought a…read moretoilet recently that was sold to us as brand new. The toilet was delivered and the box had been sliced open throughout and sealed with loose tape. When my plumber arrived, he was shocked that the toilet had been used, perhaps as a floor display, or as a customer return, as it had wax on the bottom and the box containing the seat had been completely torn apart. Crawford offered us a discount on a future item but would not make good on the item in question. I would not recommend this company.

OVERWHELMED was an understatement BEFORE I walked in to Crawford. RELIEVED was the feeling I had…read morewhen I left. STEPHEN GERTZ, a designer with Crawford, met with me and helped me do what I thought was impossible. I walked in with my drawings and specs. Stephen easily walked through the amazing show room explaining and pointing out options. Stephen listened to my budget, concerns and style and was both efficient and effective. I left Crawford having picked out EVERYTHING I needed for three bathrooms and a kitchen remodel. I'm going back and I'm asking for STEPHEN GERTZ! He was AWESOME! (To Stephen if you ever read this review - Thank you again! Looking forward to posting here again after everything is installed!)

I have yet to shop at MSC so cannot rate their products but felt the need to leave a review based…read moreon the kind people who work here. When I got to work this morning I found my wallet was missing. It had my id, credit cards, and several hundred dollars in cash. What an awful feeling, especially as I almost never carry cash. And fixing this was going to be a huge pain. But then I got a phone call from MSC. An employee found the wallet, it still had the cash. They found my number via linkedin, I could come by and pick it up. I almost couldn't believe it. 9 times out of 10 the money was gone and I'd be fixing my id and cards for weeks. Fortunately I was lucky enough to lose it near the good people at MSC. So I can at least say these are type of people you want to do business with. Special thanks to Jose especially.

Mike gives me a good price on the 100-count boxes of the 3/16 Toggler flip toggles…read more This is a small store, specializing in fasteners (usually by the box). They Carry the Bosch brand, and DeWalt, and Stabila. Also has tools and safety gear. If you are in the construction trade, especially anything to with attaching stuff to walls, floors or ceilings, you should at least be aware of this place. The name does not scream out "Hardware". I only found them because I was driving by, and saw the billboard with the brand names of some different tool manufacturers.

DO NOT COME HERE FOR KEYS!! They will scam you for every single penny. Asked them to make me two…read morekeys for different doors for a house keys. GAVE JE THE SAME KEY!! Told me I HAD to purchase a new one if I wanted them to be different. Do not waste your time and money here. Go somewhere else!

Great customer service, super knowledgeable. A pleasure to visit. Special attention that you…read moreabsolutely DO NOT get at the big stores. Close to home. Visiting this store has made minor home a success! Im a woman and not at all familiar with tools and hardware or "guy" things. With an explanation of how to change a washer to stop a bathtub faucet from leaking ( i wanted to start with something simple) and a little reassurance that if I needed to call or got stuck to call them. Yay! Easy Jeezy lemon squeezy!! I will not shop at the big stoes unless absolutely necessary. We need to support our local stores like this one! Now im ready to try that light switch thats been giving me a hard time. Thank you. Your store is GREAT!! A new and loyal Mrs. Fixit​

Wow. Talk about amazing service and kindness you don't often see anymore. We bought an expensive…read moretoilet from these guys, only to go to install it and find our bathroom had a weird idiosyncrasy that made the toilet incompatible. We packaged it up and drove it back to get a refund only for the toilet to drop while loading it onto the dolly at the store and shatter. The business STILL gave us a refund given the drop was not our fault. They truly went above and beyond. We will absolutely be purchasing from them again when we redo our four upstairs bathrooms if for no reason other than to recognize an ethical business.

I came here for a furnace ignitor, but I think I'm the one who left out of there ignited! When the…read moreclerk told me the price I told him it was half that price last time I bought one there he said "maybe 20 years ago". It wasn't even half as long. I understand the prices have gone up, but this is gouging! He didn't off price matching or even a discount. Next time do your homework online and call ahead first. I don't even really need this part but I didn't want to get caught with my pants down and I was already there. Oh well. This is ridiculous and I hope I save someone else some money from this ripoff.

Staff are extremely knowledgeable and friendly to discuss the plus issues with recommendations.read more

Very friendly service, had what I needed. Highly recommended. Givem a try…read more They had parts that big box hardware stores didn't.

A long time ago around 2025 this place nickel and dimed me…read more I ordered small cheap items like screws and stuff for a project at home. Thankfully I asked for a receipt. 1 day later, after working on the project some of the items I purchased were not the correct screws. It was then I noticed multiple and I mean almost several small extra charges of 1 cent to10 cents back to back on my receipt. These charges had no explanation. They were clearly malicious made up charges to make extra money off me. It was the son and dad thst overcharged me. I remember who was at the counter. I returned to Kims hardware to not only get the correct items but also to be refunded for the extra charges. I spoke to the son and father and I represented myself with great politeness, respect and professionalism towards them. They did NOT return the favor. I mean wow, they got really nasty towards me. Rude, very loud, and disrespectful. The son was the one who over charged me in the 1st place. The father was at first going to give me my refund but was a bit hesitant. Their was a slight language barrier but he was still really grumpy about it and then he got his son over instead of giving me the 2bucks and they both double teamed me for 5-7m straight. Tried making me feel stupid and using my age against me as many people think im 21yrs old. The son mentioned my education, why am I making a big deal over two bucks, no refunds allowed. Tried saying that I should've mentioned it when it happened and it's too late. That it was probably taxes or fair charges. When I started mentioning im a manager at a retail store, I know what chicago taxes are down to the exact number and I stated my age and my father being a tradesman, their confidence started to buckle. I also stated the law, the better business bureau, started to break down the receipt and what I actually bought and showed the same products on the shelves and what they cost and proved I was given hidden extra charges. After about the 6th minute of them quite literally belitting me, yelling at me and being mean and me holding it down and mentioning this is illegal the father threw the 2 bucks or so down at the table and started speaking in his native tongue to his son complaining. I told them multiple times to just do the right thing. Whats fair and just. Why argue and be mean. The son didnt care about any of that. I truly wish I wrote this review when it was fresh because I recall the son saying very specific mean things to me. They did all of this while customers were in the store and co workers were watching. As I prepared to walk out a worker that was listening apologized I had to go through that and said, "you're not the first person they did that to. Its happened multiple times. People getting overcharged, wanting to exchange or refund things. They try denying it and get all rude and mean". It's a shame really because my 1st day their was pretty chill. The asian dude with the long hair seemed nice to me when I first went there and helped me find my items even though they were the wrong items and he did not understand my issue when presented. The son who at the time had a shaved or bald head and the father are both nickle and dimers. Be wary. Check your receipt before leaving. Take your time and do the math. Someone should audit these guys. I'm pretty sure they are breaking a few laws and im pretty sure the IRS would love to take a look at them. If anyone doesnt like scammers, help report Kims Hardware to the necessary departments.

Kim's Hardware is a classic mom & pop hardware that keeps the neighborhood running. The majority of…read moremy neighbors shop at Kim's Hardware for obvious reasons. The staff is knowledgeable and willing to help however they can. They actually pick up their phone so you can call in advance to confirm they have what you need. Anytime I need something for a home repair I instantly think of Kim's Hardware. They have the majority of what you need for basic repairs. They also have a large selection of luggage (big and small). They even offer window screen repair services. I needed to get my screens replaced for a few years and I finally visited Kim's Hardware and they were able to make the repairs in a few days. They also made sure the screen color remained the approved HOA color. My screen repair was reasonably priced.