They came HIGHLY recommended and did not disappoint...EXCELLENT. What a relief to find a great…read moreplumbing company

Alex and William were awesome. I had three issues to be addressed and they were in and out in 35…read moreminutes! Super nice young men! Highly recommend!

I called Dauenhauer to have a new faucet put in. KAWC did work in my neighborhood last summer. The…read moreplumbing technician Jimmy nor I could find the shutoff valve. We had to reschedule for the water company to identify where the shut off was located. Jimmy did the job very efficiently, made certain it was it worked well, and cleaned up afterward. He was very professional, polite, and kind. I would give more than 5 stars, if possible, for his work ethic.

Great service, friendly and quick. Initially missed the appointment window but showed up anyway…read morelater. Fixed my issue and was very good communicating the issues, the fix, and the warranty.

A few hours ago when I was searching for plumbers online I would not have imagined writing this…read moreglowing review for Kevin and Lile Plumbing. This is one of the most humane, even humorous plumbing experience I've ever had, and compared to my previous plumber, Kevin is the most professional, caring, understanding, and accommodating plumber I've ever seen. I would urge everyone to give them a call at 859-231-5155 with any of your plumbing needs. I am speaking as a skeptical consumer whose first priority is getting the best service with the least cost. You will not only get a plumber who will understand your concern about quality and cost, but also someone who would try to accommodate your specific request and go well and beyond the call of duty to make this whole experience "an early Christmas present"! Here is my story: I called Lile three times just wanting to get a quote as it sounded "scary" without knowing how much they would charge you until they get on site. They couldn't give me a quote as they "do not do guess work." I had no other option as my bathroom faucet is leaking pretty badly and getting worse every minute, and only Lile can come between 12 and 2 today for a $49 fee and then they will charge by the job. Kevin called around 12:30 and arrived in less than 10 minutes. He immediately started taking notes on the problem, and wrote down three options for me. When I told him they sounded more expensive than I expected, and whether he can just take the cartridge out of the faucet , and I'll then change the black rubber rings and the springs myself, he accommodated my request with a much lower fee ($99 inclusive of the $49 fee)! After taking out the cartridge, he kindly helped me to replace the parts and taught me how to put it back, with good humor. Sadly this didn't do the trick. He then took out the cartridge again, and put in a new one, this time it worked like a charm! Right when I was nervous about how much this will cost me, Kevin told me there will be no extra cost either for the new cartridge or for his labor, other than the $99 fee. I am sharing this early Christmas present I received from Kevin to you all out there, who might be looking for a plumber right at this moment, or in the years to come. I know I will give Lile a call again when in need.

My hot water heater stopped heating water. Kevin came and looked at it and it turned out that…read moresomehow the thermostat had gotten turned way low, just enough to keep the pilot on. He could have told me anything was wrong and charged a bundle but was honest. I was only charged minimal amount for a service call.

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

We have a 100 year old home and have had Burris Plumbing out on several occasions. We have always…read morereceived prompt, profession service each and every time. Their prices are competitive and most importantly, their quality of work has exceeded our expectations. We will continue to use this company for our plumbing needs.

They do an awesome job at a reasonable price! I always call them first, and have never been…read moredisappointed.

We reached out yesterday for a estimate for a new water heater. They came out today for an…read moreestimate. Said they could install today. Price was very reasonable. They were very professional and courteous. Would recommend for all your plumbing needs.

My wife and I have had them over 2 times now. I cannot say enough good things about them. Our house…read morehad issues with its plumbing, 2 leaks, and the people that came to help us were the best. Other than quickly fixing our issues, they really set our minds at ease. They were on time and stayed until everything was fixed. It was not just their skill, but their attitude that has me a customer for life. Thank you all for what you have shown us. Jeromy and Nicole

Highly recommend! I needed maintenance on my water heater and they were able to fit me in right…read moreaway (same day service). Jacob was very professional, kind and knowledgeable. He explained everything he was doing and even gave me some maintenance tips I could do on my own. The price was great and I paid the exact amount they originally quoted me (no hidden fees or added costs after the fact). I can't say enough good things about Elite Performance Plumbing. Genuinely great people. I will be recommending them to everyone.

Hired them to install a tankless water heater and install new lines for washer. Install crew was…read moregreat but owner has an attitude problem. The tankless gas water heater had a gas leak. We called him to come out and check and he told us the smell had to do with the existing venting through the roof and that the venting was probably blocked. Called another plumber to come out and check and he found a small gas leak in the work Wyatt did. We are lucky someone didn't die. When I contacted owner about what the other plumber found he half-heartedly apologized and would only pay $95 of the other plumber's bill to fix his incomplete work. Also, when the inspector came out, they were required to move one of the drain pipes. Wyatt simply cut one of the PVC pipes they installed and fed it through a drain leaving an unsightly hole in my floor. Don't use these guys or if you do don't make the mistake of paying them until everything is signed off on.

Hired them to replace my water lines to my kitchen, got it done in no time. Absolutely recommended!read more