Great service, friendly and quick. Initially missed the appointment window but showed up anyway…read morelater. Fixed my issue and was very good communicating the issues, the fix, and the warranty.

I have been going around and around with this company. I had a new hvac system installed which is…read morea large amount of money. I was shown a place that I agreed to a hole being cut through my brick in the front of my house which was not in anyone's sight line to a PVC pipe just sticking out near my front door. The hvac supervisor was made aware of my issue the day of installation and I was told he would contact me. Guess what.... that has never happened to busy to reach out to a very unsatisfied customer. When I call their customer service everyone seems so helpful but all they do is listen with no action. I would not recommend and am very disappointed, to spend that much money and hate what they did to my house is very upsetting and the company sure doesn't seem to care that they have a unhappy customer!!

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

The problem has been corrected, and I am now showing an increase in my Comfy Club Membership to…read moreinclude the extended warranty. Thank you.

Five minutes work to unplug a drain. $630 dollars. It won't happen again…read more Go somewhere else, he was there and I needed to get it unplugged. Never again will I use them.

The plumber who made the service call at our location was professional, friendly, and courteous. He…read moreexplained what he was doing and answered all of my questions. I would highly recommend this company again, anytime.

Was told final check was sent, not received, called AGAIN, didn't send, supposedly sent AGAIN…read moreWednesday, and STILL no check. 14 days according to state to receive final check, Monday, I guess we will be making some phone calls. Won't return phone calls, won't respond to messages. Sound like a trustworthy company?? Sent home early many times bc no work then given ultimatum in an emergency to stay or turn in keys. Was told if I didn't turn keys in DURING THE EMERGENCY, that money would be illegally deducted from my final check, for them to pick the truck up from my residence. All they had to do was literally wait for me to get back from the hospital, and bc I quit, I would have GLADLY taken the truck in. Petty and ridiculous!! Still waiting for my two last, hard earned, shortened due to having no work, checks! !

Our issue turned out to be a little more complicated than we first thought, and needed parts and…read moreservice beyond what Wildcat could provide - but the owner was very thoughtful while listening to our issue and then was very honest and transparent that we would need to find a plumber that could handle that type of issue. Really appreciated his being so forthright and not trying to get involved in something just for a paycheck. Will definitely keep them in mind for future projects!

Excellent service at a fair price! Helped us with a complicated dishwasher installation. Would use…read morethem again and highly recommend.

This business rocks! Having just moved here and knowing absolutely no one I leaned on Yelp to give…read moreus good options for various services. When we needed a plumber, we found James at Clogbusterz and he did an amazing job helping to settle the usual plumbing issues that can come up with a new house. He also went above and beyond on a Sunday morning when he came out and diagnosed a leak I found that morning as coming from the HVAC unit. I would recommend this company to anyone in need of an honest, straightforward and fair priced plumber...Clogbusterz certainly did right by us and we will certainly continue to use them for our plumbing needs.

If you have an emergency DO NOT CALL THIS COMPANY. Water running down the street and they can't get…read morehere for 3 days, unacceptable.

I got several quotes and the quote was great for a trane HVAC system! The guys that did the…read moreinstall were incredibly professional. I still don't know how they took out the 30 year old furnace and installed everything in such a tight space without making a giant mess, but they did. There was a small amount of clean up involved, but whatever. It's winter now, so I don't know about the AC but the new furnace they suggested is keeping this house toasty! Thanks again guys!

Stivers lost the Small Claims suit...why...Dude did not show up in court...Why waste your time when…read moreyou are going to lose? So, today 08/12/19 we sent the Mr. Stivers a couple of options to pay the $539 judgement, but no response ... Not surprised. Next step? File a lien of one of his assets. My lord, the wreckage some folks create.

Had them come out to fix a leaky shower and oddly filling toilet. It was a bit on the pricy side,…read morebut they did a really good job. So far, no leaks or any other other issues. Our technician was very polite, and explained everything he was doing as he was doing it. Didn't mind me looking over his shoulder trying to learn. He even showed me a few things about our systems that I didn't know about. All in all, great service. Thank you!

Charged my elderly widowed mother $1500 for water heater install. Avoid them they will take…read moreadvantage of you.