Honest and reasonably priced. How nice to find such a service. They are now our plumbers of choice!read more

Arrived on time and got everything done as expected. Tim and Mason great to work with.read more

Had a clogged toilet that wasn't responding to DYI solutions at my elderly parents' house. David…read morecame that afternoon and was very professional, courteous and did a quick job. Will call them again for my parents if they need a plummer!

From the moment I dialed their number through the end of our appointment, I have nothing but praise…read morefor this team! We needed a valve replaced in our RV and all of the RV centers had month-long waiting lists - plus they're outrageously expensive. After a little thought, we decided to see if a plumber would come out and take a look for us (makes sense, right?) I pulled up a list of plumbers in town and just started calling. Shockingly, as I worked through the options I either had to wait around for a return call, many of which never even bothered, or I was flat refused because it was an RV. I got connected with John on Friday - he answered my call right away AND was both friendly and helpful. I explained what we needed his help with and he agreed to do the work without any issue. His only request was that we send a picture of the valve so they could have it handy for the appointment which he scheduled for first thing on Monday morning. Chris was the team member who showed up to our appointment this morning. He was exactly on time and completed the work in such a reasonable amount of time! He also gave us recommendations for some equipment we should keep on hand in case of any issues while we travel, which was very valuable advice. The final bill was less than we expected. This team saved us a huge amount of stress and money - we could not be happier about our experience and highly recommend them to anyone who's looking for an outstanding plumber!

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

Hired them to install a tankless water heater and install new lines for washer. Install crew was…read moregreat but owner has an attitude problem. The tankless gas water heater had a gas leak. We called him to come out and check and he told us the smell had to do with the existing venting through the roof and that the venting was probably blocked. Called another plumber to come out and check and he found a small gas leak in the work Wyatt did. We are lucky someone didn't die. When I contacted owner about what the other plumber found he half-heartedly apologized and would only pay $95 of the other plumber's bill to fix his incomplete work. Also, when the inspector came out, they were required to move one of the drain pipes. Wyatt simply cut one of the PVC pipes they installed and fed it through a drain leaving an unsightly hole in my floor. Don't use these guys or if you do don't make the mistake of paying them until everything is signed off on.

Hired them to replace my water lines to my kitchen, got it done in no time. Absolutely recommended!read more

This is an amazing company that offers prompt service and stands behind their work. Jeff is…read morereasonably priced with a quick turnaround. I would definitely use them again.

Jeff answered his phone quickly, agreed to come and was here exactly when he said he would be,…read moreexplained the problem to me so that I could get it, and fixed it in very reasonable time, at a very reasonable cost. He came to work when no other plumber would, and I had called at least ten. He is now top of our list, and the first call we will make, in future. So appreciative here!

I have relied on this company for plumbing and HVAC needs for more than 25 years. All of their…read moretechnicians are knowledgeable, friendly, and honest. More than once they have worked me in the same day when a furnace or water heater has gone out.

After a year of an upstairs bathtub leak and 4 other plumbers saying they fixed it and spending…read moreover $1000, Kings Helper fixed a leak no one else could. Also installed a new bathroom sink and faucet, garbage disposal, kitchen faucet and fixed a hot water pipe leak that another plumber couldnt fix. I'm beyond happy. Chris was a true professional and they are now on my speed dial as my go to plumber. HIGHLY RECOMMEND.

The plumber who made the service call at our location was professional, friendly, and courteous. He…read moreexplained what he was doing and answered all of my questions. I would highly recommend this company again, anytime.

Was told final check was sent, not received, called AGAIN, didn't send, supposedly sent AGAIN…read moreWednesday, and STILL no check. 14 days according to state to receive final check, Monday, I guess we will be making some phone calls. Won't return phone calls, won't respond to messages. Sound like a trustworthy company?? Sent home early many times bc no work then given ultimatum in an emergency to stay or turn in keys. Was told if I didn't turn keys in DURING THE EMERGENCY, that money would be illegally deducted from my final check, for them to pick the truck up from my residence. All they had to do was literally wait for me to get back from the hospital, and bc I quit, I would have GLADLY taken the truck in. Petty and ridiculous!! Still waiting for my two last, hard earned, shortened due to having no work, checks! !

Always a quick response. Great guy and trustworthy which is most important. I would recommend Lion…read moreplumbing to anyone who asked me. In the decade after be lived in Winchester Eliot is the most reputable plumber I've found. Don't hesitate to call him. You'll get a good job and fair pricing.

As Eliot's son I'd like to testify his honesty, efficiency and love for his work. For the 9 years…read moreI've worked for him, I've never seen him cut a corner to his customers expense. He works hard and does his best to keep his word, but family has always been his first priority.