Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

Honest and reasonably priced. How nice to find such a service. They are now our plumbers of choice!read more

Arrived on time and got everything done as expected. Tim and Mason great to work with.read more

They came HIGHLY recommended and did not disappoint...EXCELLENT. What a relief to find a great…read moreplumbing company

Spencer came out and my problem wasn't plumbing. Spencer was still very helpful and didn't charge…read moreus anything!

The plumber who made the service call at our location was professional, friendly, and courteous. He…read moreexplained what he was doing and answered all of my questions. I would highly recommend this company again, anytime.

Was told final check was sent, not received, called AGAIN, didn't send, supposedly sent AGAIN…read moreWednesday, and STILL no check. 14 days according to state to receive final check, Monday, I guess we will be making some phone calls. Won't return phone calls, won't respond to messages. Sound like a trustworthy company?? Sent home early many times bc no work then given ultimatum in an emergency to stay or turn in keys. Was told if I didn't turn keys in DURING THE EMERGENCY, that money would be illegally deducted from my final check, for them to pick the truck up from my residence. All they had to do was literally wait for me to get back from the hospital, and bc I quit, I would have GLADLY taken the truck in. Petty and ridiculous!! Still waiting for my two last, hard earned, shortened due to having no work, checks! !

Our issue turned out to be a little more complicated than we first thought, and needed parts and…read moreservice beyond what Wildcat could provide - but the owner was very thoughtful while listening to our issue and then was very honest and transparent that we would need to find a plumber that could handle that type of issue. Really appreciated his being so forthright and not trying to get involved in something just for a paycheck. Will definitely keep them in mind for future projects!

Excellent service at a fair price! Helped us with a complicated dishwasher installation. Would use…read morethem again and highly recommend.

Kentucky Plumbing was professional from our first call on through our work…read more We were notified when our Plumber was on the way.A photo and name was sent for identification,Ivan. I appreciated that. We had numerous plumbing repairs.Each was handled with explanation and the results exceeded what was needed . There were photographs as my husband requested.

KY Plumbing Department is our go to for our plumbing needs. Jake is great at getting someone there…read moresame day. They are wonderful at taking care of the task at hand for very reasonable rates. Our tenants are always happy with getting the issues fixed professionally and their homes back to normal in a quick and timely manner.

This company is absolutely the best! Extremely reliable and professional. Every single time I…read morehave needed them, they respond quickly and the problem is solved. Period, no call backs, no misgivings. Jason is always ready to explain and answer any question that you may have so that you are confident in knowing they did it right.

I'd give them more stars if possible. The service was excellent and they were able to respond…read morequickly. They were here actually repairing work done by another plumbing company. Jason also took extra time with me explaining at lot about my plumbing in my house. Its so nice to know in todays world there are still good contractors that you can call with confidence to get the job done and done correctly. Thank you Jason!!!!!!

They were cool. Had a good vibe. It was an easy process. I am concerned about maintenance, but I…read morechose this company because they apparently only use better quality products. I had similar quotes from other companies, but they came in with a brand that is rated better at a similar price.

My condensation pump is leaking and I called and they said they got No one to come by and i will…read morehave to wait till my appointment Monday thats 3 more days and I pay extra to be an elite member that's pretty poor of comfort heating and air it's already destroyed my wooden floor and they don't tell the truth when they say same day service so watch out